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From the business
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Very fast, worked the first time. No re-keying and it emailed me a verification
We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
I appreciate trev working with me and being patient he made the process super easy I spoke to almost 7 agency's but trev was great!
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Using Oojo was fast, accurate and easy to complete. Most of all it was very affordable
Many thanks for a 5 star review! We are pleased to hear about your satisfaction with the booking process! Thank you very much!
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Easy booking with this site.
Convenient, not a lot of questions
We put in the work to keep you and all of our clients happy. We hope to see you again.
Got cheap ticket with simple / easy experience on the website, will definitely come back for my next flight booking, thank you!
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
We tried booking through the website but it glitches so much that it's frustrating. We had to call customer support 3-4 times. The audio was terrible, with an echo. Somehow we managed to talk to the agent, who was very helpful and we were able to book tickets.
Appreciate their service.
Thank you for sharing your experience. I’m sorry to hear about the issues you faced with our website and the audio quality during your calls. We’re glad to know our customer support agent was able to assist you effectively despite the challenges.
Thank you for your feedback! We're pleased to hear that booking and payment for your domestic flight were easy and straightforward.
Listened well and tried his best to help. He was patient and gave me real expectations of the wait time.
Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.
You have explored a good (cost-effective) source /airline for us to travel to NY.
Thank you very much
Thank you for your feedback! We’re delighted to hear that you had a good experience booking your ticket.
However, it was taken time to receive email on booking confirmation.
Since, it was gone blank the page of payment done, but after a few minutes I have received details of booking confirmation via email.
Thanking you.
Regards,
So easy to book my next trip. Would use them again!
Thank you for your feedback! We’re thrilled to hear that you found the booking process simple and easy.
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
Very helpful and professional, the tickets arrived within 48 hours
Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Thank you very much for being our Customer and sharing your positive impression on us!
Grate experience talking with the travel agent and very friendly and helpful, will contact him again and do recommend him to my friends and family for sure.
Thank you.
Dear Customer, Your feedback means a lot to us. We’re delighted that our agent exceeded your expectations. Thank you for your trust in our services, and we look forward to working with you again.
First time to use Oojo for personal travel and it was a positive experience. Pleasant, professional and helpful. Would recommend and use in future.
Amazing review of our services! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
Booking the ticket was easy and it was the cheapest option from travel companies. THank you
Thank you very much for sharing your great experience with us!
I had to change my ticket to Iran and postpone it about two months due to a surgery I had to do. Your representative helped me a lot to select another date. He was patient, helpful and very knowledgable. I changed my ticket from September to November with a reasonable additional payment.
Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Thank you very much for being our Customer and sharing your awesome impression!
The website is easy to use, fast booking and great price.
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
This is the second time I book with oojo, nice and easy booking and trustworthy.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!