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Oojo

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.


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Oojo Reviews Summary

Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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Great service.
August 26, 2024

The staff at Oojo is polite and helpful. I have used them before and have been so happy with their service.

Date of experience: August 16, 2024
Mary H. — Oojo Rep
over a year old

We appreciate a lot your excellent feedback of the agent's assistance! Many thanks for cooperating with us!

Texas
1 review
0 helpful votes
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Fast and Smooth
August 25, 2024

This booking is our first experience with oojo. We were a bit apprehensive because of it but the booking was fast and smooth. ETickets receipt was also receipt almost immediately after paying for the reservation that is the reason of the 5 stars. I expect to use them in the future.

Date of experience: August 15, 2024
Mary H. — Oojo Rep
over a year old

We are glad to hear that your experience with us was great! Thank you very much for being our loyal Customer!

GB
1 review
0 helpful votes
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Better than expected.
August 25, 2024

Easy booking online. No hanky panky, like some travel agencies show one price and than say the price has changed.

Date of experience: August 15, 2024
Mary H. — Oojo Rep
over a year old

We appreciate a lot your excellent feedback of our services! Many thanks for cooperating with us!

France
1 review
0 helpful votes
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The best
August 25, 2024

Very professional and will continue working with you

Date of experience: August 14, 2024
Mary H. — Oojo Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

California
1 review
0 helpful votes
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Got some strange messages about payment not going through, but then it went through 10 minutes later without explanation or action on my part. Not super confidence-inspiring, but the price and process otherwise was good!

Date of experience: August 14, 2024
Mary H. — Oojo Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

California
1 review
0 helpful votes
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Birthday trip
August 24, 2024

New to looking for best affordable flights and if and as they drop you get notifications and if it's up to the trip then this hands down is the best way to look and book trips and travel plans

Date of experience: August 13, 2024
Mary H. — Oojo Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes

California
2 reviews
0 helpful votes
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Great airfare booking experience
August 24, 2024

Booking my international flight was easy, quick, and the fare was cheaper than other sites. The customer service is quick and responsive.

Date of experience: August 13, 2024
Mary H. — Oojo Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Japan
1 review
0 helpful votes
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Osaka
August 23, 2024

Smooth transaction ticket was confirmed within
30 mins.

Date of experience: August 13, 2024
Mary H. — Oojo Rep
over a year old

We are happy that you are satisfied with our products and services.Thank You.

New York
1 review
0 helpful votes
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Awesome Customer Service
August 22, 2024

Awesome Customer Service. Awesome Customer Service

Date of experience: August 12, 2024
Mary H. — Oojo Rep
over a year old

Dear Customer, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.

Texas
1 review
0 helpful votes
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Munich trip
August 22, 2024

Easy booking. An Oojo representative called right after booking to make sure everything was correct.

Date of experience: August 12, 2024
Mary H. — Oojo Rep
over a year old

Dear Customer, We wanted to extend our sincere thanks for your glowing review! It brings us immense joy to know that your travel experience with us was enjoyable.

California
1 review
0 helpful votes
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We are a repeat customer with enjoyable experiences

Date of experience: August 10, 2024
Mary H. — Oojo Rep
over a year old

Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.

California
1 review
0 helpful votes
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This review is based only on the Oojo agent, Trev, that I spoke with today (my flight is three months away). After booking my flight through the Oojo website, I received a call from one of their agents; he wanted to ensure our names were exactly what is on the passports (turned out that mine had not been). He then proposed their Travel Care 'insurance'. Trev was very knowledgeable, concise and polite. This will be my first flight both booking with Oojo and flying Royal Air Moroc.

Date of experience: August 10, 2024
Mary H. — Oojo Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

California
1 review
0 helpful votes
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I usually got very bad experience with booking on line. But this time I feel very happy

Date of experience: August 9, 2024
Mary H. — Oojo Rep
over a year old

Thank you for your feedback! We’re glad to hear you had a very good experience with our service.

New York
1 review
0 helpful votes
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Its easy to booking ticket
August 19, 2024

I am so satisfy book ticket in this site. I want buy ticket next time this site. Thank you so much.

Date of experience: August 8, 2024
Mary H. — Oojo Rep
over a year old

Thanks so much for sharing your experience with us!

New York
1 review
0 helpful votes
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The flight change was so easy, prompt, and seamless!

Date of experience: August 8, 2024
Mary H. — Oojo Rep
over a year old

We really appreciate you taking the time to share your feedback and being so open with us.

California
1 review
0 helpful votes
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Best experience.cheap fair compare to other travel website. Their service is the best. Always ready to help.

Date of experience: August 6, 2024
Mary H. — Oojo Rep
over a year old

Many thanks for such a great review of our services! We are so pleased to hear your kind words about our business!

New York
1 review
0 helpful votes
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Good service
August 15, 2024

Always a good experience with oojo. I usually buy tickets for me and for my family members and I always had good experience. Immediatel confirmation and good customer service.

Date of experience: August 5, 2024
Mary H. — Oojo Rep
over a year old

Dear Customer, Thank you for sharing your positive feedback about us. We are delighted to hear about your satisfaction with the service provided.

Florida
1 review
1 helpful vote
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Buy the tickets was pretty easy and also safe. The customer service was amazing you got in touch with me as soon as I did the purchase and you were going with me trough the whole process and everything was fine. Cayenne was my agent and she was very polite and helpful.

Date of experience: August 5, 2024
Mary H. — Oojo Rep
over a year old

Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency.

California
1 review
0 helpful votes
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Easy Booking
August 15, 2024

Take easy booking and cheapest fare offered. My second time using Oojo for my international travel. Received email to remind my flight date. Easy to call customer service for assistance

Date of experience: August 4, 2024
Mary H. — Oojo Rep
over a year old

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.

Texas
1 review
0 helpful votes
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Buy a ticket
August 15, 2024

It was easy and I got a good price. The website is friendly and easy to use. No hidden costs.

Date of experience: August 4, 2024
Mary H. — Oojo Rep
over a year old

Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!