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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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I first worked with Oojo earlier this week and was impressed, so thought I'd buy two tickets directly today regarding my family's India trip next year. I find the site straightforward, easy to use and swift. I know aftercare is good with them too.
I have booked the flights to India and I have got the unbelievable cheapest deal and got my ticket and confirmation from airline on my WhatsApp within 2 minutes
It's such a pleasure to hear such an amazing feedback of our services! Thank you very much!
I like that return call after I book. It's a way of confirmation all my details.
We appreciate a lot your kind word towards our serrvices! Thank you very much for being our customer!
Booked, purchased, and got receipt and itinerary within 15 minutes.
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
Easily done online booking and follow up.
We'll use again.
Thank you for your feedback! We’re glad to hear that you found our online booking process easy and appreciated the follow-up.
This is my 3 time in 1.5 years to purchase my Business Class tickets through Oojo. They have the best price and an easy website to purchase from. It would be nice if they would add PayPal as a payment option on their website.
Thank you for your continued trust in Oojo. We’re glad to hear you find our prices competitive and our website easy to use.
It's quick and online booking is very easy. The flights information is simple.
Thank you for your feedback! We’re glad to hear that our online booking process was quick and easy.
Turkish air changed one leg of my flight to something I can't use, then cancelled the return trip, effectively ruining my vacation. OOJO has not issued a refund making it impossible for me to rebook anything. They are using delay and stall tactics, and are trying to keep $600 of my money. I would give negative stars if that were possible.
Stay away from Oojo, thieves and liars with no concern for their customers.
Dear Ellen G. We apologise for any distress this may have caused you. We kindly ask you to send us your booking confirmation number and associated email address to [email protected] with this specific ID: 330065. We need this to locate you in our internal system and find all the details of the booking and previous interactions with the agent and/or customer service. Thank you in advance.
Looking for affordable flights with date and time flexibility was a breeze. Easy to choose easy to book. Like the xtra protection option.
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
OOJO has been shown to flood the web with fake positive reviews but it is truly just the opposite. Many people including myself have lost a lot of money to OOJO. Use a good well known trusted site of go with the airline direct. You may pay a little more for your ticket but it will save you thousands later.
Dear CJ g.,
We are truly sorry to hear about your distrust and appointment with our services!
Your complaint is assigned a special ID: 329825
Please email this ID at [email protected]
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything possible to deserve your trust and further cooperation with us!
Thank you very much!
Deferen was very friendly and professional. He helped with all the special needs for my parents flight. Thank You Deferen. =)
Deferen is an exceptional agent and we are so glad to hear about your satifaction with his service! Thahk nyou very much!
I did my search on Kayak and picked a booking on Oojo. After I made my booking online - I received a phone call where an agent confirmed the details of my reservation and helped me pick the seats.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
It was very easy to book my ticket and I got one of the best prices I could have ever gotten at this time.
That's fantastic to hear! We are thrilled that you found the booking process so easy and that you got such a great price. We're always delighted when our customers get the best value for their travel.
This is my first time booking from Oojo. Initially I did the booking immediately, without even thinking twice from the page kayak.com. When I received the email from Oojo it only had confirmation number and nothing related to Qatar, for a while I questioned if it was legit. So I immediately called their Customer service and they were quick and nice to answer. I even asked if this is a legit website and the customer service really answered nicely.
I told them I haven't received the booking reference number. They assured me saying that it will be available in one hour and I think within half an hour I received the ticket. I checked the booking with Qatar Airways and it looked Amazing! It Worked!
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
I prefer to buy tickets at Ohio and they also have good customer service
Devraj is amazing indeed! Thank you very much for booking with us!
It took me less than 5 minutes to book the tickets and get the e tickets from Oojo and also get the confirmation email from the airline. Perfect.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
It was easy to book tickets I didn't have to go back and forth
Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.
Easy to book flights and keep the price low.it provides more flights to choose. And it provides discount on each flight.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
Easy, fast and efficient. The website is quick and responsive. It's a convenient way of airline booking. I will definitely keep this company on my list for future reference
Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for purchasing with us! Looking forward to assisting you once again!