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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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One of my flights was cancelled so I had to change it. They gave me the best options and I was able to pick a even better connection flight. I am very happy with their service! The wait time on hold less then 1 minute, the overall conversation less then 10 minutes.
We were able to save SIGNIFICANTLY utilizing Oojo! We purchased business class seats for an international flight at a much lower price point than any other outlet. We received our tickets as promised...no delays!
Thatās fantastic to hear! Weāre thrilled that you were able to save significantly and secure business class seats at such a great price. Itās also great to know that your tickets were delivered promptly.
Excellent communication on the hold time and explained the fees in details.
Thank you for your positive feedback! Weāre glad to hear that you had a great experience with our communication and that the details about fees were clearly explained.
I give oojo a 10/10 experience for booking flights, it found me good affordable deals, and good flight times.
Thank you so much for the fantastic feedback! Weāre thrilled to hear that you had a 10/10 experience with Oojo and that it helped you find affordable deals and convenient flight times.
Good experience during the booking and the ticket issued within 12 hours which is great, the only reason that I'm not giving 5 star is that the next day someone from the company called me 19 times to sell me flight protection, which was very disturbing. If we're not picking up a phone call there's no reason to keep calling back. I paid online and ticket is issued, no reason to call every 30 minutes to speak with me.
Many thanks for 4-star rating.We will take everything into consideration to improve our offering!
The agent was pleasant and the airlines kept postponing the flights and the agents kept trying to find me a replacement flight
Thank you for your feedback! We're pleased to hear that your experience with us has been positive so far. It's great to know that our customer service and team members have met your expectations.
I help booked for company staffs and friends, family but this oojo.com the best.
I ll recommend oojo.com for everydoies. I hope oojo.com staffs keep going good service even oojo.com busy.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Great Service, helped me through out the process and it was very smooth
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
The ticket purchase process was straightforward, but the credit card transaction did not go through until someone from Oojo customer service called me to verify all the details. They finalized the ticket purchase for me shortly after that.
We are pleased to hear that the ticket purchase process was straightforward and that our customer service team were able to assist with credit card verification to complete your purchase. We strive to ensure a smooth and efficient process and it's great to know that we were able to resolve the issue quickly.
Weāre delighted to hear that you found our prices affordable and our client service wonderful. Providing great value and exceptional service is our top priority, and itās fantastic to know we met your expectations.
Great booking service. Easy to fill in booking page
Thank you for your feedback! Weāre glad to hear that you found our booking service great and the booking page easy to use.
After booking flight with Flight mover which is a fraud company, it was quick and efficient to make a last minute booking
It's important to be careful with booking services and we value your feedback. If you need assistance with your current booking or have any concerns, please let us know. We're here to help and ensure you have a smooth travel experience.
A smooth, easy and affordable process. It was understandable and straight forward. Thank you
Thank you so much for taking the time to leave us feedback!
This is my first time using OOJO. I had my trepidation that this would be difficult navigating the system. To my surprise, the system at OOJO was quick and simple. I will surely use them again.
Dear Customer, Your kind words inspire us to continue delivering exceptional service. We can't wait to assist you in planning your next adventure!
The process was easy. It took very little time, and I was able to verify all the details. Thank you!
We are happy to hear that your booking process was positive! Thank you very much for purchasing with us!
Booking my flight was Instant! Very quick! Fast! I love it! š„°
We love hearing from you! Thank you for leaving feedback for us!
Got the ticket for the mentioned price, no hidden fees, eticket delivered within minutes, so no concern if ticket is really booked or not.
Thanks so much for sharing your experience with us!
My flight time changed so they I contacted Oojo to get my connection tickets. The service was excellent. Tickets were reissued so fast.
Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency.
Excellent. Book many times. If can use PayPal will be good
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
It was super easy to book and purchase a ticket online with this service! I would definitely do it againā¦
We are happy when our customers are satisfied,Thank you.
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! Weāre thrilled to hear that you were able to find an even better connection flight and that our service met your expectations. Itās great to know that the wait time was minimal and your overall experience was efficient.