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Oojo

4.7

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From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.


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Oojo Reviews Summary

Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great
October 9, 2024

Only one question is allowed for sure great to hear

Date of experience: September 28, 2024
Mary H. โ€” Oojo Rep
over a year old

We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!

Canada
1 review
0 helpful votes
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Booking flights
October 8, 2024

Very fast and efficient, reliable. Online booking was so easy as well.ticket was issued after payment.

Date of experience: September 27, 2024
Mary H. โ€” Oojo Rep
over a year old

Thank you for your feedback! We're thrilled to hear that you found our service fast, efficient, and reliable. It's great that the online booking process was easy for you.

Ethiopia
1 review
0 helpful votes
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5 star experience
October 7, 2024

Very accommodating and helpful. Replies on time, along with details.

Date of experience: September 27, 2024
Mary H. โ€” Oojo Rep
over a year old

Thank you for the five-star review! Weโ€™re thrilled to hear that you found our service accommodating and helpful, with timely replies and detailed information.

Canada
1 review
0 helpful votes
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I had a card issue
October 6, 2024

The gentleman was so kind and patient and in the end I used another card but I was nervous and he was calm wonderful customer service!

Date of experience: September 26, 2024
Mary H. โ€” Oojo Rep
over a year old

Thank you for sharing your experience! Weโ€™re glad to hear that our team member provided kind and patient assistance during your card issue.

GB
1 review
0 helpful votes
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MR
October 5, 2024

Buy cheap flight to home country 1-2 times a year, very convenient to book the tickets online.

Date of experience: September 25, 2024
Mary H. โ€” Oojo Rep
over a year old

Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency.

Egypt
1 review
0 helpful votes
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Great experience
October 5, 2024

Managed to get the best price for the ticket, with a better deal than the airline's website itself

Date of experience: September 25, 2024
Mary H. โ€” Oojo Rep
over a year old

We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!

California
1 review
0 helpful votes
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Cheapest and Fastest flights booking
October 4, 2024

I use kayak.com to search the cheapest flight and it redirects me to oojo.com. I have never heard about this company and I had fallen into bait-and-switch scam by Travoport. So I check whether it's legit. Also after booking and before receiving e-ticket, I login to my credit card company to see whether airfare is charged. Oojo offers cheapest price and handles e-ticket within one hour after booking. The price is even better than those from Google search.

Date of experience: September 24, 2024
Mary H. โ€” Oojo Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we're committed to constant improvement of our services.

New Jersey
1 review
0 helpful votes
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Quick
October 3, 2024

Easy booking, comfortable price, it's my first time booking and according to first experience really hoping to I will keep this feelings until ands of my travel

Date of experience: September 22, 2024
Mary H. โ€” Oojo Rep
over a year old

We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!

Nebraska
1 review
0 helpful votes
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Easy service
October 2, 2024

That my first time I use this I found that is very good and easier service here,,, so I am very happy with

Date of experience: September 21, 2024
Mary H. โ€” Oojo Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

New York
1 review
0 helpful votes
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Quick service
October 1, 2024

They helped me exchange tickets in a short time with a cheap price

Date of experience: September 21, 2024
Mary H. โ€” Oojo Rep
over a year old

Thank you for your feedback! Weโ€™re glad to hear that you received quick service and were able to exchange your tickets at a great price.

Washington
1 review
0 helpful votes
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My return flight from Rome was changed by the airline to leave a day earlier. I called Oojo to see if I could keep my original departure date but have a longer layover in Istanbul to explore the city. My call was answered quickly and the Oojo agent booked me on the flight I preferred. I had my new flight details within 10 minutes in my e-mail. Excellent service. I will book again through Oojo.

Date of experience: September 21, 2024
Mary H. โ€” Oojo Rep
over a year old

Thank you so much for your wonderful feedback! Weโ€™re thrilled to hear that our team was able to assist you with your flight change and provide you with quick service.

California
1 review
0 helpful votes
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Client
September 30, 2024

Good service, prompt, professional.
Quick follow up

Date of experience: September 20, 2024
Mary H. โ€” Oojo Rep
over a year old

We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!

Massachusetts
1 review
0 helpful votes
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Best offers
September 30, 2024

Always find the best ticket price with them! Like them

Date of experience: September 20, 2024
Mary H. โ€” Oojo Rep
over a year old

Thank you for your feedback! Weโ€™re glad to hear that you consistently find the best ticket prices with us.

Illinois
1 review
0 helpful votes
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Great ๐Ÿ‘๐Ÿผ
September 30, 2024

Well this is the first time I booked from this site "Oojo". Was not very sure, however worked very well. With a Great price. I don't think I would have got more cheaper thanโ€ฆ Thank you. ๐Ÿ™ Am happy.

Date of experience: September 20, 2024
Mary H. โ€” Oojo Rep
over a year old

Thank you for your feedback! We're thrilled to hear that your first experience with Oojo was a success and that you found a great price.

California
1 review
0 helpful votes
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Fast and painless
September 30, 2024

Everything went as it should. I'm very impressed. I will definitely use these guys again.

Date of experience: September 19, 2024
Mary H. โ€” Oojo Rep
over a year old

Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!

Canada
1 review
0 helpful votes
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Superb service
September 28, 2024

Superb service from the agent. Explained well the extras and gave very helpful information.

Date of experience: September 17, 2024
Mary H. โ€” Oojo Rep
over a year old

We are glad that our agent was able to meet your expectations!

Canada
1 review
0 helpful votes
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Easy to book
September 28, 2024

Was an easy experience to book a flight.
Found best price and everything. Would highly recommend

Date of experience: September 17, 2024
Mary H. โ€” Oojo Rep
over a year old

We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust

California
1 review
0 helpful votes
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Prepare your own travel
September 27, 2024

I found it easy to prepare my own travel flights. The schedules are presented very plainly and well organized.

Date of experience: September 16, 2024
Mary H. โ€” Oojo Rep
over a year old

We really appreciate you taking the time to share your feedback and being so open with us.

New York
1 review
0 helpful votes
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Make it work
September 26, 2024

I was so anxious when I heard that due to an airline, my flight changed and I was about to lose a day for traveling. A representative understood my concerns and assisted in finding another flight and change in the date. Whatever happens - happens for the best. Thank you for your knowledge, friendliness, and attention.

Date of experience: September 16, 2024
Mary H. โ€” Oojo Rep
over a year old

Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!

New York
1 review
0 helpful votes
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The follow up was very informative and good to have.
The online experience to purchase was very good

Date of experience: September 15, 2024
Mary H. โ€” Oojo Rep
over a year old

It's such a pleasure to hear such an amazing feedback of our services! Thank you very much!