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From the business
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Thank you for helping us change our flight at a very reasonable price.
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
Professional
Good staff
The staff that helped me tariq was wonderful! He made me very comfortable.
It's such a pleasure to see such a wonderful review! Thank you very much for cooperating with us!
Excellent service
Well done easy access the price is good
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service and found the pricing to be good.
I did not have any problem booking my flight and i found the greatest deal with oojo Everything is smooth like butter thanks oojo
Thank you for your awesome feedback! We’re thrilled to hear that you had a smooth booking experience and found a great deal with us.
I'm not sure about the actual flight paperwork
I will tell you once the process is done
Thanks for the 5 stars rating!
Overall Satisfaction:
Excellent (5)
Great Experience with one of customer service agent from Oojo. He is help a lot to get best deal. I found very easy the way he gave me all information for book my flight. Its very friendly and easy to use. Thank you very much.
We are really glad to hear such a good review coming from our customers. Thank You.
Fast, easy to navigate the options, got a great deal, and I love the little bee!
Thank you so much for taking the time to leave us feedback!
The customer service (Euphrasia) is very nice and knowledgeable. Very nice to talk too and very courteous.
Many many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
I called Aguilar and he solved all my concerns as my luggages
He assured my 3 luggage each is 50 pounds + hand bag 18 pounds per passenger
Thanks
Thank you for sharing your positive experience with Aguilar! We’re glad to hear he was able to address all your concerns regarding your luggage. It's important to us that our clients feel confident and well-informed about their travel arrangements.
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Good service good understanding
I do recommend booking with them!
Many many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
We had issues with processing our payments, but their team reached out to us and made everything right.
We are so happy to hear about your satisfaction with the agent's assistance! Looking forward to assist you once again whenever you desire to travel!
I reached out to request flight travel change, I received quick feedback with costs, not only were they helpful the first time, they also were quick the second time after changing our minds. Highly recommended getting the protection plan when booking your tickets.
We are happy that you are satisfied with our products and services.Thank You.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Good manner, friendly customer service, try best to find you the lowest fare.
We are always trying to bring the best services.Thank you for the 5 stars.
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Got a ticket from LV to Tehran
The jenteman helped me and he was very nice and friendly and helpful.
Dear Customer, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.
The booking process was smooth, and the customer service called back to confirm the details and the flight. Great User Experience
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Oojo appears to intentionally give discounts over other travel aggregators. They also sometimes delight their customers (and their families!) with free extras!
Dear Customer, thank you for your generous review! We’re delighted to have been a part of your travel experience. We can’t wait to assist you with your next journey!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Dear Customer, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.