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From the business
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
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We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
My first time on this website and good service and good prices. Thank you
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Great experience and easy
Fast and helpful information
We are happy that you are satisfied with our products and services.Thank You.
It easy and convenient and fast booking for all transactions
Thanks for the 5 stars rating!
Booked a flight for Nov 18. Flight was changed to Nov 22. Airline cancelled the ticket but Oojo refuses to issue a refund.
Dear Customer, please accept our apologies that you had to go through such an ordeal. We kindly ask you to send us your booking confirmation number and associated email address at [email protected] with this special ID: 348439. We need it to locate you in our internal system and find all the details of the booking and previous interactions with the agent and/or customer support. Thank you in advance
Dear Customer, Thank you for choosing us as your travel partner, and for taking the time to share your positive experience. We're here whenever you're ready to embark on your next adventure!
Dear Customer, Thank you for choosing us as your travel partner, and for taking the time to share your positive experience. We're here whenever you're ready to embark on your next adventure!
I had a recent experience booking an international flight. Received ticket in an hour. Best price too
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
Honeslty pretty smooth. First time booking and everything is good i can see my confirmed flight on the westjet page.
We are so glad you've been satisfied with the booking process! We hope to see you once again on our website whenever you desire to travel! Thank you very much!
Someone called to confirm all information to make sure without issue. Nice.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Happy and satisfied customer here. They are so helpful and easy to transact with. Cheers to more flying with u guys
Thank you for your review! We're thrilled to hear that you're a happy and satisfied customer.
I have used Oojo for my last few trips and their online ordering process is so easy to navigate. Great customer service, too.
Thank you for your awesome review! We’re thrilled to hear that you’ve had a great experience with Oojo and found our online ordering process easy to navigate.
Easy to use, good navigation, and friendly site. Found this site through Momondo.com
Thank you for your great feedback! We’re glad to hear that you found our site easy to use and friendly.
Ichigo is an amazing agent. She was able to find me a best and cheap deal for my upcoming trip. I am a regular costumer of OOJO. In this site, I always get the best and cheapest ticket. THANKS again Ichigo. I really appreciate you went beyond what you can to help me. Thanks OOJO.
Thank you for your fantastic review! We're thrilled to hear that Ichigo helped you find the best deal for your trip.
I would have given it 5 stars but had to wait several hours for confirmation receipt and I started to get nervous. Site says it may take an hour for confirmation receipt to be emailed, but it was way longer than an hour. However, it was still received same day as booking. The price was well worth the wait for a Business class seat. It was the best one I have seen in several weeks for a flight on Turkish Air (love this airline and try to fly them when going this way) through Istanbul to Budapest.
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
Thank you for your feedback! We're glad to hear that you found the booking process easy and enjoyed our prices and website.
Online booking was very user friendly. The travel agent's call was unexpected but a pleasant surprise.
Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency.
My credit card let declining and they were patient with me and stayed on the line until I got it approved by my bank and then they helped my book my tickets. THANK YOU!
Thank you very much for taking your time to review our services! We are pleased to hear about your satisfaction with our assistance!
Good fare and easy to book. Once I received the email with my ticket information, I booked my seats.
Thank you for your review! We're thrilled to hear you found our booking process easy and that you secured a great fare.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Dear George F,
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID:348965
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.