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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
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Good price, excellent response, no change in price smooth transaction
Easy to use! Loved using it to find the best priced flights!
We are always trying to bring the best services.Thank you for the 5 stars.
Clear and easy booking process. Also cost less than the other websites.Thanks
We are really glad to hear such a good review coming from our customers. Thank You.
The customer service representative was very nice and diligent, he was able to assist me with my issue.
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
Dear Customer, we appreciate your positive feedback! It’s wonderful to know that our team met your expectations. We’re here to help with all your future travel needs!
This is the first time I was using Oojo. My experience was easy and smooth. The whole process was intuitive and quick.
Dear Customer, we’re so grateful for your positive feedback! It’s wonderful to hear that you were pleased with our service. We’re here for all your future travel needs!
The customer service rep was extremely helpful with questions about my seats. Though I'm not sure why the website is not clear about the seat selection process.
Thank you for sharing your experience! We're glad to hear that our customer service rep was helpful with your seat inquiries. We truly appreciate your feedback regarding the seat selection process on the website.
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged.
However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available.
What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 352193
Please email this ID at [email protected] with more info about your reservation, and we will get in touch with you.
Suggestion: at the end, the website did not automatically notify me that the ticket had been purchased (the bee just kept hovering its wings for 30 minutes).It was only when I checked my email that I knew that the ticket had been issued.
Thank you for your valuable feedback! We sincerely apologize for the inconvenience caused by the delay in receiving confirmation on our website. Your experience is important to us, and we’ll review this issue to ensure a smoother process in the future. We’re glad you received the ticket via email, but we understand how crucial timely updates are, especially when it comes to travel.
Easy to navigate. Secure, not sure as I used it for the first time.
Thank you for your review! We're glad to hear that you found the platform quick, easy, and convenient to navigate.
All went well! Thank you for offering low cost high quality flights. We traveled with you last year with Turkish Airlines and were highly satisfied!
Dear Customer, we’re so grateful for your positive feedback! It’s wonderful to hear that you were pleased with our service. We’re here for all your future travel needs!
It was very easy for me to book my flight. The website was very easy to use. The price was very reasonable.
Dear Customer, thank you for your generous review! We’re delighted to have been a part of your travel experience. We can’t wait to assist you with your next journey!
Verry good takes time but very good service, I wish they can confirm right away but it only take 5 minit extra, the best think they have phone number you can call
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
Great price and customer service. Question was answered promptly..
We are so glad you've been satisfied with the agent's assistance and our fares! Thank you very much for purchasing with us!
Easy to use and with complete details. Immediately after booking got the confirmation mail.
You are so welcome! We are so happy to hear about your satisfaction with our website! Looking forward to assisting you once again whenever you desire to travel!
Easy to book a trip took 5 minutes to book a trip fast response to confirm ticket
Many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
This is the 2nd time I have used this OOJO.com company for intl. & domestic travel.
I wasn't sorry the first time, and I don't think I will be this time either!
I have been flying all over the planet, (30+ countries to date), over the decades, since 1970 ish.
Hopefully, this can be my GO-TO for airline flights x purchasing.
Enjoy life! It's super precious.
LEW~
Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance to you!
Best price ever
Thanks a lot for everything
I wish I booked it when it was 500. Still a good deal.
Thanks so much for sharing your experience with us!
We put in the wrong CC number and booking was declined. After several calls made to Oojo and our bank, we finally resolved the issue with Akhil's (Oojo agent) assistance. He was very helpful and patient, he called us back and stayed on the line until we were able to book the ticket successfully. This is our first time to use Oojo and I will use Oojo again for future travel bookings because of agents like Akhil.
We are happy to hear such words about Akhil,Thank you.
Always provide best price on Air tickets quick and easy to use web
Thank you for your great feedback! We’re so happy to hear that you found our prices competitive and the website easy to use.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy that you are satisfied with our products and services.Thank You.