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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com has a rating of 4.7 stars from 977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
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Had to call them to get the order placed for will-call, website wasn't offering the option, but once placed, it was ready next-day. Exactly what I needed and a fair price.
I needed to buy brass bead stock to machine replacement oar rests for an antique boat for our local museum. Searched around and found this supplier, and am quite pleased I did. The stock matched the old boat's and it was a simple job for me to make the part, polish and lacquor to seal it to retain bright finish.
Thanks for the detailed feedback, David! Restoration projects are awesome, and glad to hear we had the right material for the job.
Thanks, Keith, glad everything arrived as expected. Excited to hear you value our extra packaging efforts!
Thank you for the feedback Ed! I am glad we are a reliable source for you and that we are able to get material to you in a timely manner.
I have ordered from them numerous times and have always been satisfied with the results. I recently had a problem with UPS when they delivered an empty container from OnlineMetals.com. I called OnlineMetals.com and they sent me the materials that I did not receive because of faulty handling by UPS.
There were no problems getting it done. I recommend them to anyone.
Thank you for the feedback Charles. I apologize there was an issue with the shipping with UPS. I am glad we were able to get the correct materials to you in a timely manner. If something happens in shipping again, let us know, we would be happy to help!
Online Metals is my go to place for partial length material
Thanks for the feedback David. I am glad we can be a reliable source for you. If you are ever looking for something you do not see on the website, we can help you, just let us know! Our number is 800-704-2157!
Quick and easy to use. Always have stock of what I need. Shipping is fast.
Thanks for the feedback Shawn! I am glad we are able to get you what you wanted in a timely manner. If you are ever needing help finding something, let us know!
Received my order quickly. Happy to do business with them again.
Thank you for the feedback Brian! I am glad we were able to get you what you need in a timely manner. Let us know if you need any help!
Everything just as ordered. Will give Online Metals future business.
Thank you for the feedback Norman. I am glad we were able to get you what you were needing!
I have found Online Metals to be a great source to quickly procure material for prototyping. I also use their website as a reference to see what sizes of material are commonly available.
Thank you for the feedback David! I am glad we can help you with sizing, and that we have what you are needing! If you ever need help finding something, let us know!
I was shipped the wrong item, but after a few emails to customer service, I was sent the right part.
Thank you for the feedback Todd. I will be reaching out to you shortly!
Thank you for the feedback Mark! I am glad we have what you are looking for! If there is anything you need, but do not see, let us know!
I have a small shop and need materials for projects as they present themselves. When I start searching for materials, I start with Online Metals and will return to purchase those materials once I've looked around.
The website is easy to navigate, I will not stay on a site that I have to struggle with.
Some other material providers don't have the broad supply that Online Metals has.
For me, my Rolodex begins with Online Metals. Great service, prices, excellent website, fast shipping, good packaging.
I will return to Online Metals and I would recommend them to others.
Thank you for the feedback Dave. I am glad we can be a reliable source for you! If you ever need help just give us a call, our number is 800-704-2157!
Looked for Copper bar you had it on line. Recieved a coupon for 20% off decided to purchase item. However did not recieve the 20% off price. But recieved the product in good condition within three days of ordering. I ordered on a Saturday so very inpressive!
Thank you for the feedback! I am glad you were able to get the material you were needing! If you ever need help getting your code on any orders, let us know. Our email is [email protected].
In retirement, my telescope and optics hobby requires me to make most of the
Parts that I need. Several years ago the first metal supplier I found on the internet was
OnLineMetals. I have not used any other source sense.
Such a cool hobby! We would love it if you added some pics to the review. Can't wait to see what you work up next and don't hesitate to reach out.
I love OnlineMetals, and have used them for a good decade now. Huge selection, no minimum order, great prices, and the website is set up very well to learn about materials properties, dimensions, WEIGHT per unit, etc., and compare different options.
What they need is to offer a lot more in the way of FRP, but you can't have everything.
Thanks so much for the feedback Paul! Would love to hear more specifics on what exactly you are looking at in terms of FRP and maybe we can make that happen.
OM has always provided excellent service with quality metals. They're my goto.
Thank you for the feedback Sheldon! I am glad we can be a reliable source for you! Let us know if you ever can not find what you need!
Very good just what I ordered and was delivered when I needed it.
Thank you for the feedback Howard! I am glad we were able to provide you with a great experience. Let us know if there is ever anything you need, but do not see!
Online Metals has been fast and reliable with all our orders. Packaging is done well and arrives in excellent condition
Thank you for the feedback Herman! I am glad we were able to supply you material in good condition in a timely manner.
It was good. We've used you for several orders. So far, it's been good.
Thank you for the feedback Sherri! I am glad we were able to help you with your metal needs!


Thanks for the feedback, Eric. As we are getting our new Portland facility up and running we expect these types of issues to disappear, and we appreciate your willingness to give us a call and sort it out. We are glad your materials were ready for you when you needed them!