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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
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Easy to order and quick to receive. Great quality copper stock.
Easy ordering process and always offers discounts.
Thanks for the feedback Elizabeth! I am am glad you have had a good experience ordering with us! If you ever need help, just give us a call!
I've always been able to find what I need for my projects and the quality has always been great.
Thanks for the feedback Albert! I am glad we are able to provide you with the material you need to fulfil you metal needs.
Thanks for the feedback Jim! I am glad we could get you the material you needed in a timely manner!
I needed to prototype a new tool and they had what I needed and got it to me very fast. Very good experience.
Thanks for the feedback David! We do our best to get our material shipped out the same day if placed before 3pm!
Easy to place the order. Katie was very nice. One part was incorrect and the problem was resolved with a phone call.
Thanks for the feedback Kathy! I am glad we were able to get your order fixed! We pride ourselves on having the best customer service!
Ordered a metal rod and selected the will call option. The item was not is stock at the local warehouse but customer service contacted me and offered to have the item shipped for free.
Thanks for the feedback Robert! It is always best to reach out to get lead time and to check stock on our material, but most of it is readily available.
Always fast and always exactly what we ordered. Thank you!
Thanks for the feedback Justin! I am glad we could get the material you needed to meet your timeline!
Thanks for the feedback Frank! I am glad we can provide you the material in a speedy time! If you ever have stock questions, let me know!
A great source of material. Or, if you're having difficulty finding what you want else where, this is a great resource. All orders have been filled & shipped promptly. And, without any errors.
Thanks for the feedback Dennis! I am glad we could get you the material you needed. If there is anything you need but do not see, reach out, we might be able to source something for you to meet your needs! Our email is [email protected]
Good service, good product, a lot of choices and fast delivery.
Thanks for the feedback Jean! We are constantly adding to our large selection of products so we can keep getting you the material you need for any and all products!
No Problems.
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Thanks for the feedback Raford! I am glad everything went smoothly when working with us!
I filled out an online order and before sending called Online to get the discount code for September so I could insert in my order. The helpful woman sales person that answered looked my account and electronically completed all that was need including the new 10% discount. She was very helpful and efficient. The materials were quickly shipped and received in good condition! Good Job!
Thanks for the feedback Al! I apologize for the hassle, we were in the process of revamping our rewards system, due to the current market. All issues should be ironed out going forward. We hope this does not defer you from doing any future business with us.
Material was ready when we arrived, and staff was friendly and helpful.
Thanks for the feedback Stephen! I am glad you had a great experience! We strive to provide the best service, with our hardworking team!
Everyone was extremely helpful and friendly. The package came today, slightly earlier than expected!
The piece of material exceeds all required dimensions!
Thanks You So Much!
Thanks for the feedback James! I am glad we could get the material for you that you needed!
You people are great, I can order 24 hrs a day and it gets processed in s timely fashion. Love doing business with you.
I may not have found it but if you have a page that helps newbies like me to identify what the different metals are would be greatl
Thanks for the feedback Mike! We usually try to get our material shipped and processed the same/following business day. We do have a knowledge hub on our website that has information on all of our products. I have attached a link below, but you can always email or call us as well with any questions! Our number is 800-704-2157, and our email is [email protected]! https://www.onlinemetals.com/en/knowledge-hub
Good service but was not informed that shipment was on it way was lucky that I was home when it arrived
Thanks for the feedback Michael. I apologize you were not notified. When orders ship with us, an automated email is usually sent, if it is not reaching you, definitely let us know so our team can look into it. It could also be sent to your spam as well. All order statuses will also be available in the order history portion of your online account.
Its okay, my problem is the handling of my shipping account number.
1. You shipped to arrive on Saturday. I'm not happy about that!
2. The shipper billed me twice.
Thanks for the feedback Danny. I am going to be messaging you shortly.
Fast shipping, good packaging, good price on rectangular aluminum bars which are difficult to find elsewhere. I have always been happy with Online Metals service.
Thanks for the feedback Zack! I am glad we can provide you with the best possible service!
I order from OnlineMetals when I need material fairly quickly and the order is not too large. If either of these is not the case I order from Midwest Steel and Aluminum. If schedule is key, I order from McMaster. Online is sort of in the middle. I have never had a problem with material from Online and will continue to order from them as appropriate.
Thanks for the feedback David. I apologize that you feel like you can not rely on us due to pricing. Depending on how much you are looking for, and what material, we can almost always offer some better pricing. Please feel free to reach out if you ever have pricing issues. Our number is 800-704-2157, and our email is [email protected]!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Rachel! I am glad to hear you liked your copper! We strive to provide efficient service, and it is great to know it has made a difference with you!