OnlineCityTicketsReviews 8,981

The process is fast and easy! Very simple and looking forward to using it again for future events. This is awweeeeesome!

Honestly I would have been okay with ONE $16.95 fee for using the site- I get it- its a service... but charging $16.95 for every ticket that I purchased and then on TOP of that another $6.95 to have my tickets emailed to me?!?! There should be NO FEE for that! Im just really disappointed and I feel like I got ripped off.

PayPal was an option but the site would not let me use it. I think your service charges are crazy especially since it's all done on computer and email. I could have bought almost another ticket for what I paid in service charges

Services fees incredibly high for the price of the tickets. They could be proportional to the cost of the ticket. I bought $86/ticket and the total cost was over $230 for two people.

Quick and easy. Rapid response charges a bit high. Really wanted tickets. That is all. Xxxxxxxxxxxxxxxxxx

Representative was very accommodating and clear about our options. The process went smoothly and accurately.

The face value of tickets is doubled plus then the fees on top of them. When the tickets arrive they have someone else's name on it and the original face value of the ticket which isn't advertised to you at the time of purchase... This is a complete waste of money. Calling customer service all you get is a person telling you well you didn't buy from ticketmaster. I will never ever use this again or recommend it to anyone.

Deceptive pricing that you don't realize until the end of the buying process. Extra fee for arbitrary services. Extra fee for online purchase (usually online purchases are cheaper, not more expensive).

I was going to buy the GOOD SEATS but when I went to check out they added over $100 for service charges plus ELECTRONIC delivery fees. Outrageous! I ended up buying cheaper tickets, because they were for my grandson and he would've been heartbroken if I didn't, and they still charged almost $12 per ticket service charge and $8 electronic delivery charge. PURE GREED!

Easy to Use but not inexpensive. Was caught a little off guard by the high service charge. I'll clearly be more prepared the next time.

Good service all around, the most pleasant online shopping experience I think I may have had in a very long time.

Easy wesite to use, had no problem getting the tickets we wanted. This was our first time using this site, and probably will again. Ai like $29 lawn tickets

This was an easy sight, and delivery was quick. Fees are high, but where arent they. I would recommend buying from this site.

Did not see anything less than $70. Missed out on low price tickets. This was a presale purchase so not sure if they had already been bought out or not offered yet.

easy site.....fast and easy, got tickets instantly by email
but paid way more than face value and service charges for tickets!!

Easy. You pay what you are expecting. Not too expensive. Just a little confusing when you select tickets they are not held for you. So I had to try to buy tickets more than once.

Fees for tickets are too darned high. 30% surcharge is a bit much. 20 % I'd be less likely to complain. Tax is almost 9%, plus a delivery charge, and it is electronic, plus a surcharge makes me want to just stay home in the future.

$49.00 tickets cost me $108.090 apiece. Greedy! As a 62 yr. Old I learned another valuable lesson. Go to the venue's ticket office gate 1 and buy direct, pay the actual face value of 49.00 ea. No additional fees, Ticket master wanted even more. Live and learn. :( :)

Still waiting on tickets was a pretty easy process though. Nothing to hard about the website just want to make sure I get my tickets on time.