On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Okra and Molly Reviews Summary
Okra and Molly has garnered a strong reputation for delivering high-quality, visually appealing cakes that delight both pets and their owners. Customers frequently praise the reliability of timely deliveries and the engaging communication throughout the ordering process. However, some reviews highlight significant concerns regarding customer service, particularly in handling shipping issues and providing adequate support. Instances of late deliveries and lack of responsiveness have led to dissatisfaction among a subset of customers. Overall, while the company excels in product quality and customer satisfaction, enhancing their customer service approach would further solidify their positive standing.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
We bought the "just because" cake for our girl Gracie and she loved it! We plan on ordering again. Thank you so much!
She definitely loved it. The cake was here by the expected date. The box also came with an extra treat and the cake was actually super cute.
We will be buying from them for all her years to come. Thx.
I ordered a cake for three of my dogs. Okra & Molly were able to fit all of their names on the 4 inch cake. The dogs loved the cake and just wanted more of that carrot and cheddar cake.
Okra and Molly was also very responsive on my request since I specifically asked for my girl's dog's name to be made special.
I placed my order a little too close to the arrival date I wanted, but rather than turn me away they did some shipping research and were able to change my order to still get my pup her cake on time! It was great to know they work so hard for their customers and my dog LOVED her birthday cake! I HIGHLY reccommend them!
We had such a wonderful fun time with our cake and a sibling memory. Our theme was prince and princess and the cakes were amazing!
Great times!
Thank you very much! I will be posting on instagram our great birthday pawty!
Brenda prince
This was the perfect little cake for my Princess Molly. It came packaged so nice with her personalized name tag and a greenie. Shipping was quick and arrived the day before her birthday. I felt that Okra and Molly took the time to make my babies birthday special as I'm sure they do for everyone's special babies. Thank you :)
My dog loved her cake thank you so much! She loves tennis balls so the tennis ball cake was so perfect! My other dogs got a slice of cake but the birthday girl had the rest of her cake
The cake itself was adorable and Gouda absolutely loved it! The packaging was also so cute, and you can tell time and thought were put into the whole package. It really made Gouda's second birthday special, and we will absolutely be back for more!
The pupcake came just when promised and they did a fantastic job getting in contact with me to update me on my order. They even took the weather into consideration and asked whether I wanted part of my order updated. Plus, they took my comments into suggestion and put both colors I requested on the cake. Can't wait to order my next one!
The only thing I would suggest is the sizes of the cakes be more visible when ordering. I didn't realize I ordered such a small cake. My dog loved it and he was 14!
I ordered a cake and toy package late Saturday night for my pup's first birthday Tuesday. I assumed I would get it after the birthday since I'd forgotten to order on time. I immediately got a Facebook message clarifying some of my toy request and it shipped Sunday morning. I received the cake and toy Monday afternoon. I had updates on the shipping during the whole transaction. My dog loved her cake and special day. Great customer service and beautiful, well priced cakes. Will certainly be ordering again.
I really loved the cake I received from okra and Molly, it was the perfect size for my dog and his brother to share, and for his birthday it was perfect.
The cake came in great timing. It looked amazing. Smooth and pretty lettering. It was just smaller than I expected, although I didn't look at any dimensions lol so that's my fault! The dogs at the birthday party all devoured their slices so it clearly tasted fantastic as well. Thank you!
I would recommend them to any fur-parent. What they do is truly amazing and they actually care about their customers, both human and pooches! We were lucky to have found them.
They actually reach out to individually with a real person and not an automated email! Very professional and also very approachable. Their cakes are adorable, small and well priced. They extra treats that also can be ordered with the cake are in a good price range as well. I highly recommend them to others.
This company was great to deal with, they kept me updated every step of the way. They packaged the product so well & my puppies 1st Birthday cake was absolutely adorable! I have already been spreading the word to friends & family.
First time ordering. Everything came on time and was exactly how I ordered. Will be ordering from here again in the future!
My dogs LOVED their birthday Pupcake from Okra and Molly! Highly recommended! Delivery was fast and customer service was perfect!
From the business
We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members