On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Okra and Molly Reviews Summary
Okra and Molly has garnered a strong reputation for delivering high-quality, visually appealing cakes that delight both pets and their owners. Customers frequently praise the reliability of timely deliveries and the engaging communication throughout the ordering process. However, some reviews highlight significant concerns regarding customer service, particularly in handling shipping issues and providing adequate support. Instances of late deliveries and lack of responsiveness have led to dissatisfaction among a subset of customers. Overall, while the company excels in product quality and customer satisfaction, enhancing their customer service approach would further solidify their positive standing.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not only did the dogs love the cake. I ordered it late and they were still able to send me one on time. They were in constant contact making sure it got here in time for the Pawty. I would recommend them to anyone
Received our cake for our Saint Emma today... tomorrow is her 7th birthday. Arrived in time, packed well... with a party hat and a treat (treat was eaten right after opening). Thank you. Great service.
Excellent service and customer service. Cake arrived as expected and Maggie loved it! Will be back again next year.
Our experience with Okra ad Molly was nothing but positive! I had reminders of when I ordered the cake and when it was mailed to us. Our pup absolutely enjoyed the cake and celebrated his birthday in style :) We will definitely order from them again!
My dog, Blueberry, LOVED her cake. It was also beautiful, and the customer service was phenomenal. Also, my pup sometimes has a sensitive stomach and the cake didn't mess with her digestive system at all!
I would highly recommend getting a cake from these lovely folks!
Packing is awesome!
Cake design was wonderful!
Dogs were happy and no tummy issues later;)
Ordered two weeks before Easter and the cake arrived the day before, timing was perfect!
The one thing I was worried about is our puppy not liking her cake but she absolutely loved it! Great product, great service and fast shipping! Great experience we will be back next year.
They were great. So professional. The Cakes are beautiful. The packaging truly A plus w the orange filler, bakery ribbon. Loved the party hat & name tag. I would highly recommend them to anyone.
My daughters dog LOVES tennis balls. I got Gracie a tennis ball cake for her adoptaversary. Best gift EVER! Will buy for every occasion now!
Our French Bulldog Kevin loved his pupcake! We were so happy with the quality of it too! Absolutely adorable!
Gracie was over the moon for her beautiful cake! From the adorable packaging, the appearance and quality of the cake and taste (she went crazy for it) it was perfect!
I loved the cake, however, the word Adoptiversay was missing. I'm not sure if that was my mistake or if it was missed by the staff. Also, I expected the hat to be bigger :)
Okra and Molly is an amazing company and my 2 year old dog loved the cake! I am very pleased with my purchase!
My dog, who is extremely picky with food, ate the whole cake. I couldn't believe it, I will definitely be purchasing another cake for my Thor on his next birthday.
It was such a pleasure working with Okra & Molly from placing the order to receiving their amazing pupcakes! The pupcakes were customized for all of our fur kids and gobbled up in an instant! I love everything about this company and can't wait to purchase from them again!
Very glad I did and will continue to do business with pupcakes! Due to my lack of planning I ordered on a Monday and they had it at my house on a Thursday in time for my Dogs 2nd Birthday party! They had it packaged nicely with the exact stuff I ordered (dog collar bandana, cake, and toy). I appreciated them sending me Facebook updates so I knew exactly when it showed up and my dog LOVED IT ALL. Thank you Pupcake for saving the day!
I just received my delivery at work and I can't believe how cute everything is put together in the box. I can't wait to unwrap our dogs cake when I get home and take pictures of her enjoying her special cake. I will be ordering again and I showed everyone at work and I gave them the name of your company and they will be order also.
It only took a minute to place my order, and I received an immediate response. The entire ordering experience was one of ease, and I would definitely use this site again.
I ordered a cake for my "fur Baby's" 13th birthday. Everything turned out perfectly! I was so happy I could mail this to him. He is living in the USA with my parents while I am overseas with the military. This makes bing away from him slightly easier. Thank you.
I bought my Yorkie a cake for his 1st birthday. I thought it was going to have the #1 on top but it came without it I was bummed. He loved it thought and the paw prints were adorable. It came on the actual day. It was so fun to put the party hat on him as well! Thanks for a fun experience!
From the business
We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Pet Supply Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members