Official SIM Unlock

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Official SIM Unlock

2.2

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Official SIM Unlock Reviews Summary

The company exhibits a mixed reputation in the unlocking service sector. Positive feedback highlights the speed, reliability, and user-friendliness of their service, with many customers expressing satisfaction with the quick turnaround for unlocking phones and responsive customer support. However, significant concerns arise regarding transparency in pricing and communication, as several customers reported unexpected fees and delays, leading to frustration and distrust. Overall, while the company demonstrates strong capabilities in delivering effective services, addressing issues related to customer support and pricing clarity could enhance their reputation and customer trust.

This summary is generated by AI, based on text from customer reviews

service
144
value
263
shipping
234
returns
64
quality
308
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4,133 reviews

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GB
1 review
0 helpful votes
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A great help
March 22, 2020
Updated review

Only took a few days to unlock my I phone 6 good service and easy to understand

Date of experience: March 22, 2020

Quick and easy
March 14, 2020
Previous review

Quick and easy

Date of experience: March 14, 2020
GB
1 review
4 helpful votes
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AVOID AVOID AVOID
February 27, 2020

Like many others; I have also had the misfortune of paying this company the displayed fee to unlock my phone, only to then receive an email 24hours later asking for even higher additional charges in order to receive the code.
They will not refund the payment you've already made, and just hide behind their obscure T&C's
You may get your phone unlocked. But it will likely cost you four times the stated price!

Official SIM Unlock attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2020