Octapharma PlasmaReviews 192

I've been donating for years here. I came in today at the Terre Haute, Indiana location. Everything began as normal. Then there was a high pressure alarm I'd never seen. The attendant tried adjusting the needle, blood spattered on both of us but it began flowing again. Then a second time. This time she couldnt get it resolved. Second, senior attendant came over to adjust the needle and actually made it worse, so bad that I was in immediate pain. She simply taped it back in place, told the other attendant to switch arms and just left me there in pain. First attendant stuck second arm and things began moving again. Half way through I get a no flow alarm. The attendant tries to resolve, unsuccessfully. She asks for help from second, senior attendant to no avail. Eventually this evolves to another high pressure alarm. First again asks second for help. Second makes no effort to come over and instead tells her that's it, to stop and give me saline and I'm finished. First has issues with equipment and asked for direction. Second yells something from across the room. It doesn't work. Finally first crips my line, blood still in the line and without me receiving any saline, removes the needle and wraps me up. They tell me to drink a gallon of water the night before next time, as if this were entirely my fault. Second then proceeds to direct first to only give me half pay.

In all my time donating, I've never had an issue like this, but I've also never had a service issue like this either. My left arm is wrecked. It feels like second went in and through my vein. There was tremendous pain involved today that no one attempted to even apologize for or immediately resolve. I had blood all over both arms. My right arm is now bandaged up as well. Either the equipment malfunctioned or there was operator error involved to where I didn't even receive saline back into my system. Then they imply basically that this entire thing is my fault. All this in addition to my time, and my compensation is now being docked by 50%. I don't think this is okay. Particularly as loyal as I have been to this company.

Donors should never be made to feel this way when it's their body they're giving up.

Love this place, the employees and ESPECIALLY the Management staff! Very professional and the best consistent pay.

Great staff a good place to be nice and cool great televison views great location close to restaraunts

Buen trato y buenos profesionales. Te explican todo muy bien. Ambiente siempre profesional. Muy organizado siempre.

This is after my own experience and then reading all the platforms of octapharma donors. They never answer phone calls NEVER! Out of 4 donor centers this place is horrible with time they take such a long slow time to get you in and out. They have no respect for the fact that we are helping their company by donating there. Never a how are you or good morning, they only give you a look like it's a bother to have to deal with you. There is never a feel of being welcomed and appreciated. This center, this company does not deserve to have any donors. Without us you wouldn't have your company anymore. It's just sad that it is across the states and not just in mine. Reviews are higher than they should be and I can promise you there are plenty more negatives than positives. They also allow there workers to walk right in before doors open so when we stand out waiting for an hour and doors open the worker is then sitting in the chair and we get to wait on them. Tell me that's right…it's not they should have to wait in line like us all!

Best place to donate is this plasma Clans can't find that now so if you want to know anywhere else to come to Optima Plasma Place

My fience has come in to octaphama off Blanding Blvd. Steven has stuck him a couple of times. He does an amazing job. The the donor doesn't even feel the needle go in.

Nice people, Callie helped me, went well, I will be back.
I'm a return donor, another physical@ 40 dollars only, first 3, eh.
Knoxville, TN location.

I donated this afternoon at the Tampa location. I watched Tiahya W. Just wipe her gloves down with hand sanitizer and not change them in between sticking people. Luckily she didn't stick me because I would've asked her to change her gloves. Corporate should know she does that.

Love the new management and quick process for others and best pay fees very convenient and treated fairly

I love going to Octapharma for my life saving donations, they work safety and clean. I like the Cleaness of the building.

Haven't received my bonus for my friend second visit a it's been more than 24 hrs. U all no part of the reason we donate has to do with the change we do get.

All the nurses are extremely polite and they always answer all my questions and treat me very respectful. Everyone at octapharma is awesome

I love coming here! Everyone is always so nice to me and very helpful! They do a great job at making this a fun experience while helping others! I definitely will recommend to my friends!

Awesome place to make extra money. Very fast pace and professional. Would definitely refer new patients.