NorthlineExpressReviews 2,472

I was eligible for 10% discount but had to fight to get it.

It fits, reasonable price, and shipped quickly. Recommended.

Came as ordered and Discribed.
Happy with product
Just need to install it
Not today 9 degrees and snowing!

Fairly easy product to find and easy experience on the site.

I ordered 3 items, a gallon, a quart, and a pint. They were all put together in one box with some packing material, but not tightly packed. The lid of the small item came open and made a mess. It was a brick crack sealer and it dried to a somewhat milky white, rubbery silicone like product. I did not like what that would look like on my brick and decided not to use or ask for a replacement or refund. I just notified Northline so they would know for future orders. I told them I was not asking for a refund, just wanted them to improve their shipping practices as I spent quite a bit of time cleaning up the mess that got on the other 2 containers. They need to pack items tightly and maybe tape on lids that pop off with a little pressure. They sent an email back asking for pictures and did not seem to really read my email. I did use the flashing sealant and really liked that. I just do not think I will order online again.

Ordering on the website is easy to navigate along with 15% off and free shipping, you will not find a better deal. Communication was very good and follow up was spot on.

Northline Express crushed it on all fronts. It website is like an education, and its products are the best priced anywhere online or local, and the shipping is faster than expected.

Quality products. Great service. Quick delivery. Highly recommend

The two items I purchased were nothing like the pictures. Then I received constant emails.
Was not happy.

Needed some black stove pipe and could no find any here locally. Searched on internet and found your company and best of all 'MADE IN THE USA'...old pipe here is 20+ years and time to install new pipe. Finally got wood stove running last year and was hoping that the pipe would survive the winter...thankfully, it did and to be on the safe side, I will replace it this winter season...

Though I've always had positive customer service experience with this company, this year it was abysmal.

Though the website said the part was available to ship, it was actually backordered. Nobody emailed to let me know, so after a couple weeks I called to find out that it was backordered. If I had known it was backordered I would have gone with another brand. Then I had a very difficult time getting ahold of customer service.

Overall a great experience. The site was easy to navigate and I found what I was looking for without any problems.

I have an old Timberline wood stove and current single wall 8" pipe did not fit inside the flue. The outside diameter is 8" and the inside diameter is 7 5/8". Current single wall would not fit, even after crimping. This adapter was perfect and fit wonderfully.

It's great to be able to purchase parts for older air compressor pumps like De-velbiss etc. thank you for the service you provide your customers (awesome)

Ordered a chimney liner and cap. Good quality. Cap came quick. Liner took a couple weeks. Would recommend from the quality.

I ordered many parts for a new chimney based on the recommendation of the helpful service person I sent a sketch to. So far that part was great, the problem is that the parts all arrived from multiple suppliers/locations, resulting in delays, I was unable to install as I was waiting on parts. Had I known that the parts did not come from the same source and all at once, I would have bought locally.