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NorthlineExpress

4.5

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NorthlineExpress Reviews Summary

The company enjoys a solid reputation for product quality and reliability, with customers frequently praising the excellent selection and value of items offered. Many reviews highlight the professionalism in packaging and prompt delivery, contributing to overall satisfaction. However, some customers express concerns regarding service delays, particularly with backorders and order processing times, which can lead to frustration. While customer service is often noted as responsive and helpful, there are occasional issues related to returns and order accuracy. Overall, the sentiment reflects a balance of appreciation for quality products alongside a need for improved efficiency in order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
193
value
56
shipping
55
quality
55
This company does not typically respond to reviews

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12,700 reviews

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Oregon
1 review
1 helpful vote
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All good.
February 24, 2025

Thank you everything arrived as pictured and was on time thank you

Date of experience: February 14, 2025
Ohio
1 review
0 helpful votes
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Wood stove glass cleaner
February 24, 2025

Best glass cleaner out there it leaves a protective coating

Date of experience: February 14, 2025
New Hampshire
1 review
0 helpful votes
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Great product
February 24, 2025

I was looking for a very specific part everywhere I could, and ultimately was referred to your company and found exactly what I was looking for. This is going to absolutely change how I make maple syrup with my outdoor arch and I thank you so much.

Date of experience: February 13, 2025
California
1 review
0 helpful votes
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Easy and straightforward
February 23, 2025

Good overall experience, had to do some work to find out the correct dimensions (I believe some of the dimensions on the website are reversed - width and length)

Date of experience: February 13, 2025
Maryland
1 review
0 helpful votes
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Fast Shipping
February 23, 2025

Fast Shipping...No issues! Product was as advertised.

Date of experience: February 13, 2025
South Carolina
1 review
0 helpful votes
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Great tent
February 22, 2025
Updated review

Received sooner than expected. Thank you. Second time we have ordered this same tent. But price increased $100 in just a few months.

Date of experience: February 12, 2025

Good tent
December 2, 2024
Previous review

We have bought a couple of these tents and it's a good product.

Date of experience: November 22, 2024
Maine
1 review
0 helpful votes
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Five Stars
February 22, 2025

Quality equipment and experience! Looks great, too! Would recommend to anyone.

Date of experience: February 1, 2025
Texas
5 reviews
0 helpful votes
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Fireplace smoke blocker
February 22, 2025

Easy to order, several options and quick email confirmation. Tracking information easy to follow and delivered on time. Quick installation and love that it was adjustable for size

Date of experience: February 12, 2025
Massachusetts
1 review
0 helpful votes
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Good quality product
February 22, 2025

Shipping was quick and the product was good quality. Definitely satisfied.

Date of experience: February 12, 2025
Minnesota
1 review
0 helpful votes
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I'm very happy with the fireplace bellow I ordered and its delivery.

Date of experience: February 11, 2025
Alabama
1 review
0 helpful votes
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Hearth Mat
February 21, 2025

Things where just as it showed on line the fireplace rug was a very nice and of great quality.It pays to look when buying these type of products. Very satisfied with the rug and Northline Express.

Date of experience: February 11, 2025
Tennessee
1 review
0 helpful votes
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I like your selection of products. You were the only place I do d that had great choices for high heat paint.

Date of experience: February 25, 2025
Mississippi
2 reviews
0 helpful votes
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πŸ‘
February 21, 2025

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Date of experience: February 10, 2025
Texas
1 review
0 helpful votes
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Great customer service
February 20, 2025

Customer service was helpful for us understanding what size to order. They were really communicative with timely updates

Date of experience: February 10, 2025
Maryland
1 review
0 helpful votes
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Appears as advertised
February 19, 2025

Product was exactly as shown in the picture online! Delivered on time too!

Date of experience: February 23, 2025
Virginia
1 review
0 helpful votes
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Excellent products
February 19, 2025

Excellent products! Easy to navigate website. Checkout is simple. A return customer that will continue to return.

Date of experience: January 20, 2025
Ohio
1 review
0 helpful votes
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Good
February 18, 2025

Good it was so easy when I called an very helpful thank you very much

Date of experience: February 8, 2025
Pennsylvania
1 review
1 helpful vote
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I love it because it helps me cut down on my heating bills and electric.

Date of experience: February 7, 2025
Missouri
1 review
1 helpful vote
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It was fine
February 17, 2025

Ordered...it came in.no muss no fuss. And some more words to hit the minimum character count for some reason.

Date of experience: February 7, 2025
Arizona
1 review
1 helpful vote
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Smoker stove pipe
February 17, 2025

Easy to shop and order. The shopping experience was very easy with a great selection.

Date of experience: February 7, 2025

From the business

We offer top quality, hand selected, indoor and outdoor fireplaces, stoves, stove pipe and more to heat your life up. Great prices and Fast Shipping!


northlineexpress.com
Founded in 2001
New Stanton, Pennsylvania, United States
+8
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