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Northbound Gear has a rating of 3.5 stars from 1,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
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Happy with the product but not sure why it takes so long to send? Do you only make the product when an order is received?
Bought these a couple of years ago. We've been fantastic walking in Scotland in the coldest of weathers. Just had to get another pair
The customer service was slow. Only when I truly lost my patience did they show signs of caring. Shipping was very very slow, I mean sloooowwww.The pants. They are comfy, not the best but comfy. I wish they had put more thoughts into the over all design and more pockets. They feel like sweat pants and I don't k own why people say they cover the wind well because I clearly feel wing blowing through the pants. So I am not happy at all.
I bought the woman's Adventure Fleeve-Lined Pants for Winter hiking. I have worn them in freezing temperatures and they keep me dry and cozy. These pants are extremely well-made and look great!
Easy to place order, great follow up highly recommend
Shipping options are limited. 3 weeks is ridiculous!
These pants were purchased as a Christmas gift for my husband and he has not yet received them.
Easy ordering. Great range in sizes. Fabulous product.
A very easy process. Size perfect. Very comfortable and totally waterproof.
My parcel seemed to have been delayed at some point in the delivery, but Northbound Gear helped me track it and called me back to keep me informed. In the end I did receive my parcel in time I would say thanks to Northbound Gear's help
The delivery was very slow and communication was not very good.But i just received my pants and am very happy with them, worth the wait.
Water proof, warm and real stylish. Everything all in one, my kind of purchase!
I've been looking for waterproof sox. This was supposed to to be a Christmas present. Would you please email me to discuss this further
I've been looking for waterproof sox
Poor communication on delivery and shipping of product.
These are real value for money. Although based in the UK, where the weather is generally milder (tho' the last ten days has seen arctic winds, snow and ice!), these trousers cope very well with all the rain we get and our changeable weather. These "Adventure" pants are also lined and keep you warm as well as dry. I strongly recommend anyone to this product and admit to having two pairs!
The website is easy to navigate and understand.
Finally received the product, I tried the pants and they are very comfortable
The only problem is the delay, I received them 22 days after the expected delivery date
Ordered for the first time & arrived within a good time….a Xmas gift so no comment on the product yet
We ordered the warm rain resistant pants, and they have been great.
Answer: So far the evidence is that it is a scam. Ask me in a year and maybe it will have arrived in time for next hiking trip.
Answer: China... apparently. Won't know for sure as not yet arrived.
Answer: Hi Elizabeth, I'm sorry for the delay. Upon checking, it shows that your order was shipped last October 14, however, there seems to be a delay with the delivery on the courier's end. They provided an update on the tracking information and I attached a link for your reference. https://www.canadapost-postescanada.ca/track-reperage/en#/details/1023038360005180 As much as I love to expedite the delivery, this situation is out of our control. No worries, I will reach out to the courier to see to it that the item will be delivered soon. Rest assured that your order will be delivered anytime soon.
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.

