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Northbound Gear

3.5

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Northbound Gear Reviews Summary

Northbound Gear has a rating of 3.5 stars from 1,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.

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2,134 reviews

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Canada
1 review
0 helpful votes
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Christmas is coming...
December 21, 2022

I've ordered 3 pairs of the pants as Christmas gifts. We haven't tried them yet, but they seem to be really good quality.

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
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Slow delivery
January 20, 2023

Took a month to receive order. Ordered an XL jacket as a gift, small fit. Will likely have to exchange for larger size.

Northbound Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2022
Spain
1 review
0 helpful votes
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Delivery not as quick as expected
December 21, 2022

I had to chase my order as had no despatch info. Item is an Xmas gift so not yet tried the item

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
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Extra long delivery delay
January 20, 2023

Web site works ok but more than a month to receive delivery. Also easy return means that I have tonpay for it

Northbound Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2022
Illinois
1 review
0 helpful votes
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Adventure Pant
December 21, 2022

I am not one to post reviews often. Of fact, this may be the first review I've posted in a long time. Simply put, these are some of the best all around outdoor pants I've worn in a long time. I am a waterfowl hunter, and these have become my go to pants for cold weather gear in and around the house and out in the field. Similar build quality to Sitka gear, if not a bit better. Insulated, water resistant, and great fit. Will frequently wear under my waders when out in the field. Great pants for working outside around the home or out on the farm in cold weather. Great fit and finish. Have ordered several pair and recommend them highly.

Date of experience: December 20, 2022
California
1 review
0 helpful votes
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Great pants
December 21, 2022

A gift for my son and he was really impressed with the product

Date of experience: December 20, 2022
California
1 review
0 helpful votes
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Too tall
December 21, 2022

I'm 6'7" and usually can't find an inseam long enough for pants...Northbound Gear has an inseam that works for me. Thank you, Northbound Gear.

Date of experience: December 20, 2022
Canada
1 review
0 helpful votes
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Customs
January 20, 2023
Updated review

I thought I was ordering from a Canadian Company since the address was listed as BC. My pants had to go through customs and that took more then a month so I am assuming they got shipped from China. However despite the false front I do like the hiking pants.

Northbound Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2022

Fast and easy
November 16, 2022
Previous review

Fast and easy

Date of experience: November 16, 2022
New Hampshire
1 review
0 helpful votes
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Love my purchases! Thank you! Customer service is great also!

Date of experience: December 20, 2022
Canada
1 review
0 helpful votes
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Good fit and quality!
December 21, 2022

Just as described by the other buyers the women's pants I purchased are great fit and quality! It is also warm and comfortable can't wait until I can go snowshoeing in them. Happy with my purchase.

Date of experience: December 20, 2022
Canada
1 review
0 helpful votes
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Great product and service
December 21, 2022

Easy to order, fits great, and lots of communication throughout the shipping process.

Date of experience: December 20, 2022
Canada
1 review
0 helpful votes
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Was well worth the wait!
December 21, 2022

Product is fantastic quality that exceeded my expectations in both fit and style. Packaging was top drawer with an eco-friendly bag material made from plants. I would have given 5 stars in this review, but Canada Post tracking was nonexistent and took much longer than anticipated. Northbound Gear's products are also made in China according to my query.

Date of experience: December 20, 2022
Canada
3 reviews
0 helpful votes
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Slow delivery but GREAT oeoducr
January 19, 2023

After several messages with the manufacturer I had reported one last time that my pant order had NOT been received. Lo and behold they showed up today in time for Christmas. Close inspection of the product shows me that it is of top quality and I am satisfied that r this is a great Canadian pant. My Granddaughter who will receive these pants for Christmas will most likely love them as well. Yhank you for assisting in getting the pants to me.

Date of experience: December 20, 2022
Canada
1 review
0 helpful votes
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Delivery
January 19, 2023

It took way too long to receive this package. I waited about 3 weeks.

Northbound Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2022
France
1 review
0 helpful votes
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Great pants!
December 20, 2022

Those pants are perfect to hike. They are very soft and flexible, hot and nice to wear. I recommend really this product:-)

Date of experience: December 20, 2022
GB
1 review
0 helpful votes
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Pretty pleased
December 20, 2022

Overall pretty good. May be worth doing a shipping timeline out of US/Canada to Europe as that was the longest period in the process without any sense of where goods were. Info email address doesn't seem to generate any response that's my only real negative.

Date of experience: December 20, 2022
Canada
1 review
0 helpful votes
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I placed an order awhile back and have not received it. I have tried to call and email the business and no person has responded. Canada Post has not received any packages from the company.
Not impressed and I am sincerely hoping that this company is legitimate and that I didn't get screwed over!

Northbound Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2022
Canada
1 review
0 helpful votes
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Great Product!
January 19, 2023

I purchased a second pair of Adventure pants for my husband as he loved the first pair he bought himself. I bought myself a pair as well.
Nice and warm and fit nicely - stretchy so very comfortable.
I will probably get a summer pair too.

Date of experience: December 20, 2022
Missouri
1 review
0 helpful votes
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Great products
December 20, 2022

My husband is in love with your pants. They are warm and durable. Can't wait for him to try the summer ones.

Date of experience: December 20, 2022
Canada
2 reviews
0 helpful votes
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Waiting for return response
January 19, 2023

Product too big waiting for response so I can return and get a smaller size. We have emailed them, left a couple of phone messages and still no response after a week.

Northbound Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2022

From the business

Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.