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Northbound Gear Reviews Summary
Northbound Gear has a rating of 3.5 stars from 1,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service and good quality. Northbound Gear ranks 5th among Outdoor Clothing sites.
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Iv emailed a couple of times with no response. I like the jacket I just want to swap it for a larger one amd iv been asking about returns
Excellent communication between myself and the company, the jeans are amazing, can't wait to test the waterproofness out.
I had earlier bought a different pair by a different manufacturer. They were OK, but the Goat Grips were much better.
Hi William,
Thank you for sharing your experience! It's fantastic to know that you found our product to be superior to your previous pair. If you have any specific features or aspects of the Grips that you particularly love, feel free to share them. May they continue to provide you with excellent grip and comfort!
Have a great day!
I received both my orders in a timely fashion. My son loves them! Thank you!
Hi Donnalee,
It's great to hear that you received your orders and that your son is delighted with his items! Customer satisfaction is of utmost importance, and it's always a pleasure to know that you had a positive shopping experience. If you ever need any more assistance or have further inquiries in the future, please don't hesitate to reach out. Thank you for Northbound Gear, and we look forward to serving you again in the future!
Have a great day!
It was very easy and the hoodie fit as desired. If you have a rain jacket I would consider buying it.
Hi John,
We're delighted to hear that you found the hoodie you ordered to be an easy fit and comfortable! Your feedback is much appreciated, and we're always looking to provide products that meet our customers' needs. If you have any specific requirements or questions while browsing, please don't hesitate to reach out. We're here to help, and we appreciate your continued support! Thank you for leaving a 5-star review!
Cheers, and have a great day!
The hoodie was exactly as described, and I'm very pleased with it. Everyone who has seen it has complimented me on it as well.
Hi Brian,
Thank you so much for your fantastic feedback and the 5-star rating! We're thrilled to hear that the hoodie you ordered was exactly as described and that you're pleased with it. It's even more wonderful to know that you've been receiving compliments on it from others.
Your satisfaction is our utmost priority, and we're delighted that we could provide you with a product that you love. If you ever need more items or have any questions in the future, please feel free to reach out. We're here to assist you!
Easy to order excited to see the sun hoodie!Was very happy with the shirt. Fits true to size. Color was as ordered, will order more!
Hi Heather,
Thank you so much for sharing your experience with us and for the fantastic 5-star rating! We're thrilled to hear that your ordering process was easy and that you're excited about our Hoodie. It's wonderful to know that you were pleased with the shirt, finding it a perfect fit and matching the color as expected!
Your feedback and satisfaction truly mean the world to us, and we look forward to serving you again. If there's anything more we can assist you with in the future, please don't hesitate to reach out!
My first order of mens pants arrived really late. An apology email was sent. I decided to order female pants. The website cart reset the size from 16 to 0 without me realizing. I had to pay $27 in shipping to exchange even after explaining to support the problem. I won't be ordering again.
Ordered some hiking pants and was completely satisfied with them. I do however wish the shipping time would have been faster.
Hi Daniel,
Thank you very much for your feedback and for awarding us with a 5-star rating! We're thrilled to hear that you were completely satisfied with your hiking pants.
We understand the importance of swift shipping, and we're continuously working to enhance our delivery process to meet your expectations. Your feedback serves as valuable insight, and we're committed to improving our service.
Love all your gear! I don't have anything more to say, but I suppose I gotta say at least 50 words haha
Thanks for your products my family enjoys them as well
Hi Tammy,
Thank you so much for your kind words and your continued support for Northbound Gear! We're thrilled to hear that you love our gear, and we appreciate your feedback. If you ever wish to share more about your experiences or have any questions, please don't hesitate to reach out!
Once again, thank you for choosing us at Northbound Gear, and we look forward to serving you in the future!
My guys, my husband, dad and son love these pants
I got the waterproof jeans which work and are extremely comfortable! Nice stretch and spacious pockets for jeans. Really nice! But the delivery was extremely slow. I had to wait for more than two weeks until they arrived.
Easy to find what you're looking for, and shipping is for free. So far I'm impressed!
When I ordered the jeans I thought they where Black but when I revived them they where Blue so I am not happy
No hassle ordering. Timely delivery. The quality and fit of these pants are exactly as presented on the website. The material is comfortable and the Capri roll up increases their versatility. They are great value and have my favourite summer pant. I wish they were available in more colours.
I've bought items from Northgear about 3-4 times now, and each time it's been a smooth, well communicated transaction, keeping posted on the status. It's always top quality clothing as well, so I'm always very satisfied.
Quality products and good delivery times. Will purchase again from them.
Very helpful staff helped ensure that my order was exactly what I wanted. The pants are the best fitting I've ever owned.
Experience so far is they are definitely warm, went for a 500 kms ride in the country on my motorbike on a 10 degree C day kept me warm enough to be comfortable haven't tested the waterproof out yet. My opinion on fit is they are a bit on the big size, they are definitely comfortable, Kevlar added will definitely be a hit with fellow bikers
Couldn't have chosen better pants …. They keep him warm on chilly days. He is always finding it too cold unless he wears long underwear underneath his pants but not since he has started wearing Northbound Gear… he swears they are the most comfortable pants he's ever worn.
From the business
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.
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Hi Nancy,
Thank you so much for your wonderful feedback! We are thrilled to hear that you love Northbound Gear. Your satisfaction is our top priority, and it's feedback like yours that motivates us to continue providing exceptional products and service. Once again, thank you for choosing Northbound Gear, and we look forward to serving you again in the future.
If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!