NordstroomReviews 708

I had emailed twice about returning my boots, which I ordered as size nine just to find out they fit as though they were two sizes smaller. I returned the boots but NEVER heard anything back, no refund no call, no email, Nothing! I emailed them again only to yet again be ignored! They owe me my money back as Canada Post has confirmed they received the boots back, yet they choose to ignore my requests. I am now out over $200 with nothing to show, except that I have been taken by this fraudulent company! I am furious that they can even operate like this with such low values placed on the consumer, The CONSUMER whom without us the Company would be nothing! Think about that before you choose to ignore your consumers. I was planning on buying a different style of boot with my return money, but realize the risks with this company are too high for my pocket book. I have filed a complaint with Paypal, perhaps next I will contact the better business bureau & a lawyer!

My mom reminds me to take a look at the products, tough I'm not really used to buy things especially tops online. Good thing, I I tried it last week and so far I'm comfortable with it.

I know this site is expensive but the quality of merchandise is equal to the price. I have a Nordstrom Visa card and earn points whenever I use the card. They then send me certificates usually valued at $20.00. Once I signed up on line they keep track of my certificates for me. I ordered a new travel bag for my husband for Christmas. It arrived within a few days in perfect condition. By the time they took all my certificates off the price I got it for 1/3 the cost. I'm glad I have the Nordstrom Visa card. You can use it anywhere and earn points.

I received an email from Nordstrom Rack saying an order I placed December 7 for some slippers was shipped on December 10, but here it is December 21 and they still have not arrived. I looked at the tracking information and the package sat in the Nordstrom Rack warehouse for 7 days before it was even picked up by UPS, and is now scheduled for delivery Christmas Eve. I figured UPS Ground was satisfactory when ordering as early as I did, especially since I sent a package cross country to my son that got there in 7 days. I was hoping to see the quality of the gift before I give it to my wife on Christmas morning. Now I won't have time to replace them if they are not satisfactory. Thank God this isn't the only gift I got her. I have yet to receive a response from customer service from an inquiry I sent in last week. Avoid this store! There are better places to shop.

My Order Number: ******* was placed 11/29/2015
11//30/2015 Item is still available within Nordstrom store.
12/03/2015 contacted Customer Support - Order not yet shipped. Beauty Stylist said: "Today is day fourth. Your Oder will be shipped today or tomorrow".
12/06/2015 Order Cancelled - Unable to Fulfill...

DO NOT ORDER from this store if you need something ASAP!
Customer support - lie to his customer
This store absolutely not care about his reputation

BEWARE Nordstrom store

P.S. My funds are still in hold, Nordstrom do not care to refund my money!