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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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Dress in photo isn't even what was sent. Company says items so simple to return, not at all true still trying to receive money back and they already have the dress in their possession!
Like the selection and variety! I was so sorry that the items did not fit correctly. Returning was very expensive.
Beautiful clothing. I received all but one of the tips I ordered. I presume I will get the last top soon.
There always appears to be a variety of styles to choose from and I find items I like pretty regularly.
My first time buying one of yur products, after a longer then normal wait due to item not being readily available and the shipping issues,I cancelled the order, I do have one more item I ordered after this one and am wiating for this one to be processed and shipped?
Dear Customer,
We apologize for any inconvenience you may have experienced regarding the delay in processing your order and the shipping issues.
We understand that timely delivery is important to our customers, and we are working hard to improve our processes to ensure that all orders are fulfilled as quickly as possible.
Regarding your second order, please note that it may also experience a delay in processing if the item is popular or high-demand. However, we will do our best to keep you informed of any updates or changes to your order status and provide you with an estimated delivery date as soon as possible.
If you have any specific concerns or questions regarding your second order, please contact our customer service team via email [email protected], and we will be happy to assist you in resolving any issues or providing you with more information on the status of your order.
Best regard,
NORACORA
My first time buying one of yur products, hoping that it's a wonderful as it shows on the site
I bought some nice sandels true to picture but ordered another pair of different sandel never received them its been 2 months I try to reach out no response
Dear Customer,
We sincerely apologize for any inconvenience caused.
Per checking, the other order was delayed and has not been shipped yet.
While delays can occur on many websites, we understand that this can be frustrating for our customers, especially for popular or high-demand items.
Please rest assured that we are working diligently to fulfill all orders as quickly as possible while maintaining our high standards of quality and service. We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.
We would like to inform you that you may reach out to us either through live chat or email. Both methods of contact are valid and provide efficient communication channels for our customers. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Please do not hesitate to contact us at [email protected]
Best regard,
NORACORA
Beautiful selections on website, but did not get fabric descriptions… not what I expected when received. User friendly website to place order.
Items received 3 weeks after order placed, not ideal.
Unhappy with my purchase material cheap. Returned merchandise 20 days ago still have not received my money back.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Refund for the item(s) will be issued after return package well received. Upon checking in our system, we haven't received your return package yet. Could you please provide your return tracking number for us to check?
Please do not hesitate to contact our customer service team via email [email protected] and we will be happy to assist you.
Best regard,
NORACORA
I love the material! I do not like the flared sleeves. I have to return the shirts because they do not fit which is not your fault.
I love the clothes, they are true to size. I just wish they came a little quicker. But other than love the quality of the clothes and the prices
Great prices. Cute shoes great customer service. Will buy from again
I am still waiting on an item I ordered on 4/1! I do not have an expected shipping date however Noracora immediately took my money when I ordered!
Dear Customer,
Thank you for reaching out to us regarding your order. We apologize for any inconvenience caused by the delay in shipping.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Please be assured that we are doing everything we can to get your order shipped out to you as quickly as possible.
Per checking, your order is in transit now. If you would like to check the status of your order, you may check via https://noracora.com/order-query
Or please provide us with your order number via email [email protected], and we will be happy to look into the estimate delivery date for you.
Best regard,
NORACORA
I've ordered twice today! First time shopper with you and am thinking I'll be a lifetime shopper! Keep the discount codes coming, every little bit helps! Thank you!
I now expect the shipments to come in a few weeks. I'm careful what I buy, so I'm mostly satisfied with my purchases.
I love the linen pants I purchased. They are comfortable and they are not flimsy. I found a great selection of products and the prices are very reasonable.
Good prices - I was looking forward to seeing American quality but when it came everything is labeled Made in China! Also, the fit is not good
Easy to shop and or change items in the selections, measurements are accurate, accurate described pictures, selection in colors, good sales prices, competitive designs.
I want to cancel the order and there is no one way I can contact them. I needed the items I ordered before I left for my trip, but they have not arrived. I purchased from another company and received my order in a timely fashion. So do not order from this company!
Dear Customer,
We apologize for any difficulty you may be experiencing in trying to contact us.
Please note that our customer service team is available via email and chat, and we will do our best to assist you with any questions or concerns you may have as a first-time customer.
We take your feedback seriously and are working to improve our communication channels to better serve our customers.
Per checking, we have replied your message and canceled the order per your request.
Please feel free to contact us at [email protected] if there is anything else we can do to assist you further.
Best regard,
NORACORA
Your items are very nice but your size guide is wrong. And if you're getting your products from China that is why. Asians body structure is different than Americans. They are much thinner and shorter than Americans. And your refund system is wrong because we should get a full refund back when we send in a return not just a partial refund. And then we have to pay the post office for returning the item so because of all these issues I won't buy from you again.
I'm new to this site. Just made my very first order. Hoping my experience keeps getting better with time. Not sure if or when, I'll order again, but definitely an option. First order was a Mother's Day Gift(s).
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We are sorry that you are not satisfied with our item(s).
Please be advised that the appearance of the product, including texture and color, may experience variations resulting from lighting in the studio or differences in screen monitors during photography.
In any case, we will carefully examine the product again, conduct further optimization measures, and upgrade the quality of product accordingly. We thank you for bringing this to our attention.
Per checking, for the item you returned. ​Refund has been issued. This transfer usually takes some time to complete, depending on your bank’s schedule and funds availability policy. For more details, you may try to contact your bank to check.
Alternatively, you may contact us with your order number, and we will happily assist you in checking the refund for you. Please direct any inquiries to our email at [email protected]
Best regard,
NORACORA