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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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What happened to my shipment? Possibly, US sanctions on Chinese trade caused the no-show. US is doing a good job of snuffing 'free trade'.
First time ordering. Nice selection in pictures. Top looks ok but the material used I'm not really liking it. Can't explain. Won't order again
I have now placed 2 orders that u haven't received. Why I gave them a 2nd chance I have no ideal. On a positive note I could arrive home in 18 months or so & find a piece of the 10 items ordered. My hopes are not up and once again but never again I waste over $100 on merchandise I never received. No more.
Dear Customer,
We sincerely apologize for any inconvenience caused.
We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.
To help us assist you better, please provide us with your order number. With this information, we can investigate the matter further.
Please feel free to contact us anytime at [email protected]. Stay safe and have a good day!
Best regard,
NORACORA
I ordered size small, biggest size smalls ever. Nothing fits, there are no returns. Waste of $$$, no more Noracora.
Dear Customer,
We are sorry that the size or item didn't work out as expected.
Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.
Rest assured that if the product meets our return policy requirements, it is eligible for return. You may check our return policy via https://noracora.com/information/return-policy
If you need additional assistance about return, please feel free to contact us by email at [email protected]
Best regard,
NORACORA
I was excited about the low pricing but the sizing is not consistant. I bought 2 dresses both in medium since I am size 10-12. One dress was more like a small and the other was an XXXL :( I was disappointed in the material as it was described as a "cotton" blend when it is clearly a stiff silk material not soft at all and when I wash them I will hold my breathe that they survive. I was pleased that it did not take long to get it but it is clearly imported even though the address was Utah it was a Chinese name on return label
Dear Customer,
We apologize for any disappointment you experienced with the quality, material, and sizing of the products you received.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.
Please note that we take these issues seriously, and we are committed to providing our customers with products that meet their expectations in terms of quality, materials, and sizing. We will investigate further to ensure that these issues are addressed, and appropriate measures are taken to improve our product offerings.
If you need additional assistance, please feel free to contact us by email at [email protected]
Best regard,
NORACORA
Horrible return process. Took multiple emails just to get the information I needed to return. It no shipping label, you have to get and pay for your own and THEN they only gave me back 60% of what I paid. It's a shame, I liked some of the clothes but now I'm never ordering from them again. Get with the times. Everyone's shopping online now so your return policy is ridiculous and outdated.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Kindly be noticed that according to our policy,customers will have to pay for the return shipping fees.However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
Rest assured that if the product meets our return policy requirements, it is eligible for return for refund. ( Not just 60%, but full refund for the item) You may double check the email we sent.
If you need additional assistance about return, please feel free to contact us by email at [email protected]
Best regard,
NORACORA
Dress arrived but far too big. Was then advised that postage would be too expensive to return and offered 3% of price back.
Dear Customer,
We apologize for any inconvenience caused.
We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.
Kindly be noticed that according to our policy,customers will have to pay for the return shipping fees.However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. If you do not want the offer we provided and still want to return please feel free to contact us by email at [email protected]
Best regard,
NORACORA
Easy to order.just hope it will be a speedy delivery in time for my holiday!
I ordered 4 items, 2 of which I'm very happy with. The other 2 have needed some adjustments to make them look OK.
So far so good. I'm looking forward to receiving my items.
The clothes in the pictures look really nice. However, when I received the order, the quality and the look of the clothes was very poor. It's nothing like it looks in the picture. When I try to return, they make you jump through hoops and won't give you a return address. Never again.
Dear Customer,
We are sorry that you are not satisfied with our item(s) and return process.
Please be advised that the appearance of the product, including texture and color, may experience variations resulting from lighting in the studio or differences in screen monitors during photography.
In any case, we will carefully examine the product again, conduct further optimization measures, and upgrade the quality of product accordingly. We thank you for bringing this to our attention.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return. Per checking, we sent you instruction about how to submit return request but you have not submitted yet.
For return, you may check our return policy & how to return via https://noracora.com/information/return-policy
Alternatively, you may contact us again with your order number, and we will happily assist you. Please direct any inquiries to our email at [email protected]
Best regard,
NORACORA
I love the selections. The only thing is I can't open the picture large enough to see close up. Also, you should show pictures of the back of the clothing.
You were suppose to send me a return mailer and never did
Dear Customer,
Sorry for the inconvenience.
We have reviewed your return request and confirm that it was processed successfully. We sent you an email with the return information regarding 8 days ago.
Kindly double-check the email address which you used for placing the order to ensure that you are checking the right inbox. If you still can't find the email, please check your spam folder as well.
Alternatively, you may contact us again with your order number, and we will happily assist you in checking the status of your return request. Please direct any inquiries to our email at [email protected]
Best regard,
NORACORA
Shopping was really good. Like the quality for the price but delivered late and could not wear it to the event intended.
Shopping was really good. Hope the product is good as well
The customer service is pretty good they always got back to me pretty quick, but the quality of clothing is low quality and you pay to send it back then they get 30% only, I sent all three items back and won't purchase anything more.
Dear customer,
We apologize for any disappointment you experienced with the quality of the products you received.
Kindly be noticed that according to our policy,customers will have to pay for the return shipping fees.However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return for refund. Suppose the 30% refund you mentioned is just the solutions we offered to satisfy our customers. You may double check the email we sent.
If you need additional assistance about return, please feel free to contact us by email at [email protected]
Best regard,
NORACORA
I won't order from here anymore. Too confusing and delivery takes long.
Dear Customer,
We apologize for the long waiting time you experienced.
We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.
Also. We have been paying attention to the quality issues. We will keep improving quality products and services to you.
Please feel free to contact us anytime at [email protected]. Stay safe and have a good day!
Best regard,
NORACORA
I ordered on April 22,2023 paid in full for my order, but haven't received my order as of yet. Why does it take so long to receive your package
Dear Customer,
Thank you for reaching out to us regarding your order. We apologize for any inconvenience caused by the delay in your order.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Please be assured that we are doing everything we can to get your order shipped out to you as quickly as possible.
If you would like to check the status of your order, you may check via https://noracora.com/order-query
Or please provide us with your order number via email [email protected], and we will be happy to look into it for you.
Best regard,
NORACORA
It was easy, hoping everything is comfortable and I am praying that I don't have to return anything
I ordered 6 pieces. Four have arrived. Each piece is perfect. The materials used are exceptional. The size is just about spot on. I've washed each piece & dried in the dryer. Zero shrinking! Soft comfy tees! Got my cart about ready to go again. Lastly, the option to use Klarna makes shopping with Noracora a no brainier. THANKS!
No problems ordering but clothes didn't look as online!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We have checked and confirmed the shoes in your order were shipped. You may check the tracking number via https://noracora.com/order-query
Or please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help and will do our best to assist you.
Best regard,
NORACORA
I was leary of ordering from this site but I really liked the looks of the clothing line that they offered. I went ahead and placed my order with a lot of anxiety. Wow was I amazed when my order arrived! The clothing is of great quality. Materials are very nice. I am on the smaller size of their small but everything fits nice. When ordering items that say H-line just note that they are not fitted. I will be ordering more from this company but I will order A-line in the future. H-line is great for somethings as in comfort but I'm smaller and can look lost in H-line still, very nice clothing. It does take a little longer to arrive but for price and quality, it's worth the wait! I hope this helps everyone who is leary of ordering. It's a very good company to order from and items were nicely packed in zipper bags. I am very impressed!
Please be careful when you order from this site. The clothes look nice online. However, when you get the items, their attire is different in size, and the fabric is cheap. I had ordered from them before, and it was a hit-and-miss. I just received an order today, and I was very disappointed. I made sure that I measured myself before ordering. The jeans were adorable, but they were too short and very thin. So disappointed. Seems like a hassle to return the items. I will never order from them again!
Dear Customer,
We apologize for any disappointment you experienced with the quality,, material, and sizing of the products you received.
Please note that we take these issues seriously, and we are committed to providing our customers with products that meet their expectations in terms of quality, materials, and sizing. We will investigate further to ensure that these issues are addressed, and appropriate measures are taken to improve our product offerings.
For choosing size ，We recommend you use “Size Guide “ to better determine your ideal size next time, because sizing varies between our items. If you have received an item that does not match the size stated on the size chart, please send us photos of the item with accurate measurements for further investigation. We will examine the matter and provide an appropriate solution.
Actually, our return process is not complicated. You may check https://noracora.com/information/return-policy
If you need any help about return. Please do not hesitate to contact us at [email protected]
Best regard,
NORACORA
Awful. If I don't get my money back I will never buy from there again.
Dear Customer,
Sorry for the inconvenience.
We have checked and confirmed that your order was shipped and delivered. Kindy please check your order details via https://noracora.com/order-query
The tracking information for your parcel confirms the delivery and if you cannot locate the delivered package:
1.Check with neighbors and family members
2.Look around the place of delivery
3.Check for notice of attempted delivery
4 Kindly please check with local post offices if you do not have the package(s).
Alternatively, please feel free to contact us via email [email protected], and we will be happy to assist you in tracking down your package.
Best regard,
NORACORA
I ordered two items. Had to return the one because it was huge even though I ordered the right size and I'm still waiting on the second item several weeks later!
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.
Kindly be noticed that according to our policy,customers will have to pay for the return shipping fees. Refund for the item(s) will be issued after return package well received. FYI.We do not accept returned item(s) that were sent back directly without our authorization. You may check more details about our return policy via https://noracora.com/information/return-policy
Per checking, the 2nd item in your order was delivered. Please check order status via https://noracora.com/order-query
Alternatively, you may contact us with your order number, and we will happily assist you. Please direct any inquiries to our email at [email protected]
Best regard,
NORACORA
Easy to order and see information about each item
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Dear Customer,
We apologize for the long waiting time you experienced.
We understand how important it is for our customers to receive their orders in a timely manner, and we are committed to enhancing our shipping services to ensure faster delivery times.
Sometimes we will ship the ready items in priority in order to avoid further delay. We did read your email and reply you with order status accordingly. Please check your spam folder as well if you can't find the email.
You may check the order tracking information and status via https://noracora.com/order-query
Or please provide us with your order number via email [email protected], and we will be happy to look into it for you.
Best regard,
NORACORA