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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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I am so mad at myself for NOT checking the google reviews first! It is everything everyone of you have said. I was totally sucked in by a nice website and cute, cheap clothes! And to add salt to injury, there is absolutely no way to get a refund or return! I don't know what kind of model they are using for sizes but she is very unbecoming!
I ordered 5 items on April 24. I received them June 3. There's no return address or instructions how to return the clothes to China. Poor quality fabric. Looks nothing like the sales photos. Sizing varies by garment. Don't waste your money. I'm sorry I did.
Thanks to your site, I was able to $ave countless $$$ as I was on the verge of placing of pricey Order.
As everyone else has noted this is a scam company that sends shoddy clothing after weeks of delay, and won't provide information on how do a return and receive a refund. Attached to the package I received in the SHIP FROM section on the mailing label there is a street address in Monroe Township, New Jersey. Has anyone tried to mail items back to a return address to see what happens? Perhaps if the post office will accept the package as return to sender there's a case to be made with Visa that no refund was sent after the order was sent back.
Refund policy does not exist. I ordered, read a review on line and immediately cancelled my order. I also emailed to confirm that I wanted to cancel the order two weeks later when I had heard nothing and could not reach the company. Finally, 6 weeks later some items shipped. Extremely low budget rejects. I wouldn't buy at all---no quality at all, not worth the time to sew and put it together. Have downloaded the refund directions, you must pay for shipping and the address cannot be obtained until you contact through email. That didn't work over a month ago why should it work now.
I ordered three items. The sizing was not even close, the material was cheap at best, it looked nothing like represented in the pictures, it took almost a month to receive, and when I called after 9 days to cancel the woman told me I could not cancel. Horrible, horrible all the way around. You will never see your money again so please, please do yourself a favor and shop elsewhere.
I usu only buy from Amazon or known retailer. Should've stuck to my policy. Clothing appears chic in ads. When received wouldn't put onchild's play doll. Bad fabric, poor stitching no styling labels don't even show NORACORA as Mfr. Yadda yadda. Read reviews about shipping and returns to- from China and only 15 o/o refund if u refuse return to CHINA.
Omg I just received my dress. Hold up to the lite and you could see through it. One wash or dry clean it will fall apart. This company is a scam. I order all the time with Amazon and Ebay but this is the worst. Gonna donate it. Please dont buy this cheap crap. You are better off donating your hard earned money to battered woman and homeless children. They probably have children sewing all the clothes. If you lite a match it will ignite. Also when ordering make sure it's not direct from China or you will wait and wait.
The pictures on the website are so misleading. Everything I ordered was complete JUNK. Don't believe the pictures the show on their website!
Long delivery time, garment not same color or size as shown on web site. No return address or response to 6 emails sent to them. Eventually contacted PayPal to start a claim.
Paypal came back with a return address to China, but cost of mailing would be as much as the purchase price of the garment. NoraCora or CHICV International Holdings Ltd as they trade under know this so it is a win win situation or them. Disappointed in Paypal for allowing them to use their payment service.
Do not order from this site! I ordered clothing and it came 3 sizes too small. When i asked for a refund, they said i could either return the clothing to Guangzhou, China within 15 days or they would give me a 15% refund. At this point, i wanted allll of my money. So they said they would provide a return shipping lable. After several attempts to follow up on my request, they never provided the lable. Unfortunately, the website doesn't provide an address for returning clothing. This site/company is horrible. Do not, I repeat, DO NOT ORDER FROM THIS COMPANY!
I ordered 2 items separately. And paid for them. Ran very small. I wear a L but ordered an XL due to the non stretch linen I kept them only because I'm dieting and wouldn't be long til they fit.
I had some other items in my cart to think over. In thinking they could be "off" I never purchased them. Low and behold I got an email from them saying everything is on its way. Those scammers used my CC to order this! Not to mention in their greed, they also sent thro bandana headband. My hair is TWO inches long! I emailed them that I will be refusing everything so I don't pay postage. And I already called my cc co. To report a Fraud. I wish I had read the reviews before even looking at the site!
I can't even give it one star, but this site won't accept my review w/o it.
So my one star is really a ZERO!
It took me over a month to receive my items and I can't return them. No return address and no one will respond. Horrible. Clothing cheap. I want to return all four items that totaled $94. Need to report to FaceBook because that is where I saw them advertised.
Waited over a month for a flimsy polyester, short shirt with bands on the sleeves, not as pictured. Buyer beware.
I just received my order today and I am HIGHLY disappointed with the product. The material is of poor quality and not the same as the pictures. Beware
I made an online purchase 4/26/19. Items arrived 5/28/19 and was the worst quality of merchandise ever seen! Shoes felt like they were made of Styrofoam. The dresses were of the cheapest polyester fabric imaginable. I believe it takes over a month to receive these cheap items because this Chinese manufacturer fills these orders as they are received from the noracora retailer, with the cheapest quality materials they can find, just to produce a product to scam the consumer. THIS IS A CRIME! With so many complaints, How are they still able to operate as an online retailer?
I have finally received two of my three items. The purple Linen Casual Top Round Neck Solid Sleeveless tank is extremely small and would maybe fit a child (see pic.) I used my measurements when ordering and it is approximately half the size of the green Short Sleeve Cotton Blend Causal Top I also received, which is NOTHING like pictured on the web site (see pic.) I don't know where the third item is, but it has not been delivered. I tried to track my order and was told that I do not have an account and that my order number is incorrect. I was also not advised that I would be charged a foreign currency fee OR that the items would be shipped via a slow boat from China. I will NEVER recommend this site to anyone. Any positive reviews are probably being submitted by the vendor.
I should have read the reviews before ordering with them. After two months of not receiving merchandise I finally got my money back but only after disputing the charge with my credit card company. DO NOT BUY ANYTHING FROM THIS PLACE
My story is the same as everyone else:
- 1 month delivery time: I didn't realize it was coming from DIRECTLY CHINA
- Quality was horrible
- Sizing was horrible
- The clothes look great on the website, totally different in real life
- Shoes I was stupid enough to order looked like they had been chewed (heck, they probably had been in the shipping container!)
- Return options: BACK TO CHINA - REALLY? = Shipping costs prohibitive
- I was offered a 15% credit. GEE, THANKS.
$19.00 REFUND on my $128.00 purchase. Wowie, I'm hitting my head on the wall when I see that in print.
I was so disgusted, everything went to the charity bin, except the shoes... they went in the trash.
I placed an order on May 7 and still don't have it. I contacted my bank almost immediately and placed a scam report about these people. Rec an email a couple days ago, order would be shipped in 30-35 days. Rec email today that order has been shipped. They do not have my original order number on their site. I have told them repeatedly I want my money back to no avail. There is no address nor phone #. I have never done something like this before, order from new co w/o extensive research. On my bank statement the charge was from Hong Kong, not a US company. STAY AWAY!
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!

