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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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Everything looks great in the pictures but the product is inferior. There are a lot of emails. So sorry I didn't read the reviews before I purchased. 6 week shipping time, bill already paid. The communication with the vendor was pretty good but the merchandise is not what is being advertised.
They sent me pants that were nothing like the ones I ordered. They won't give me the return center address. What a joke.
From Noracora:
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https://www.noracora.com/pages/return-exchange
***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned package without an authorized return address from customer service representatives will not be refunded or exchanged. ***
Thanks for your patience! Please don't hesitate to email us if you have any questions.
I ordered two dresses - they showed up OK. Quality was total garbage so I returned them to the same address they came from. Delivery to them is confirmed by postal track. Now they are "sorry" but cannot "receive" my dresses and cannot refund the money. I asked that where is my package now but no answer. There is nobody to talk to but email back and forth. STAY AWAY FROM THIS "BUSINESS" or you too will get scammed.
Yes, I should have read the reviews first, but I was taken.
Ordered what looked like 4 items at a great cost, and within two days sent the company an email to cancel the order, days later, I filed a charge dispute. I had to wait until the charge went through first.
5 days after I ordered Christine from the company responded to my cancelation notice with an offer of 15% off since some items had been sent.
Today, 17 days later a package with a gaping hole in it was delivered with what looks like one item in it. I will wait to hear from my cc company before doing anything else.
I also filed a complaint with BBB as an internet scam, which means, they will just change names and keep on going.
Wow! IF I COULD GIVE THIS COMPANY AND CLOTHING A MINUS ONE MILLION I WOULD. Got the stuff today and it was shockingly not as advertised at all and such crap! Waiting to hear back how to return it but I bet I will get screwed having to send this garbage to China. Huge mistake buying from Noracora! Beware! Don't purchase from them!
I received my merchandise late. The tracking numbers they sent me could never be tracked so I had no idea when products would arrive. When I did receive the items they were very poor quality. When I tried to return them I emailed the company and got no response. They say refunds are fast and returns easy but there is no address for the return center, no phone number to call anyone, no chat online, no return shipping labels and no one answers emails. This company is a fraud.
Do not order anything from this company!
No return form or labels, even though they say easy return, no one answers to customer service email! Very frustrating!
5 star product because: 1) quality is very good and durable 2) very easy to put 3) keeps dust and moisture away 4) Heavy duty material 5) I clean the dresses less.
Thanks Noracora!
I placed an order in March and it took almost 2 months to get to me. Customer service is a joke as emails are unanswered. The clothes do not fit as I ordered according to their size chart. I just looked at the sandals I ordered from them and the soles are starting to change color after 4 wears. Please don't waste your money on this company:
I ordered few items back in April, I received most of my purchases different times and weeks later. Quality not so great. But the worst of all it's been over 2 months now and Im still waiting for my last item. Sent numerous emails just to get the same response. They are saying it will shipped 5 to 8 business days. Guess what that message was sent to me over a month ago.
I send them another email just yesterday, and yes I got yet another response, that my dress will be shipped 5 to 8 business. Are you kidding me! Do not order from this folks.
This company is a a total rip-off. I received the items I purchased from them and nothing was as described. I filed a complaint with PayPal against them and they offered to settle if I closed the complaint. Guess what... never got the refund and have now discovered that once you close a PayPal complaint, you can't reopen or refile. Buyer beware!
Scam. Fake pictures. Clothing doesn't look anything like the photos on line. Run!
They say I have to pay to return them to China and won't refund my money.
The worst online experience I have ever endured. The fabrics were awful. The sizing is all over the place. Not only are they too large or too small, the cut is totally off from a human frame!
Then when I requested a return and refund the say they'll offer me 15% of my purchase price. Their other comments are more like a threat than an actual return
Policy. As in don't return to the return address bc it isnt the website address. And the buyer must pay for any returns.
NEVER order anything from this website!
They are clear about the issue of customs taxes and international shipments at the time of purchase.
The items I purchased were not even close to the pictures or as described. The return policy listed on the web site is a LIE! They DO NOT offer an "easy return". All items must be sent back to CHINA at your cost, which is more than you pay for the item. Noracora must be shut down! All around scam!
Ordered, a couple of months later and several e-mails, received the merch in cheap, shoddy fabric not sized as described. Nothing received until I told them I was initiating a complaint on my credit card, which they charged as soon as I ordered. Save yourself the disappointment and don't bother to get ripped off.
Buyer... STOP!
I order a few items and the sizing chart is not accurate. You cannot return them without sending the back on your dime which is by the way to China.
Promised to ship in 10 days and then it took over a month to be delivered. So the return policy is in their favor and they keep your money.
It is not clear on the website that this will be a problem and they don't really read the corresponding emails in a timely manner as well.
They should be banned from the US to sell here as a company for anyone to purchase their items.
DO NOT BUY ANYTHING FROM THEM.
Quality is poor and the items are not what they say. Don 't even get on the site!
Total scam in a big way!
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!

