Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The communication on this website is good, I made my purchase of a shirt to try, for now everything has gone well.
Fast delivery. I received my order in less than I expected. The price was quite cheap, but the shirts came out very well.
I PLACED AN ORDER FOR XMAS PRESENTS FOR MY KIDS OVER A MONTH AGO, I SPENT OVER 350$, I HAVE RECEIVED 10 EMAILS THAT ITEMS HAVE SHIPPED, YET WHEN I CLICK TRACKING INFO, THERE IS NO INFORMATION, AND MY KIDS HAVE NOT RECEIVED ONE SINGLE ITEM, THIS SCAM SITE NOW HAS MY CREDIT INFORMATION, I HAD TO FILE A BANK COMPLAINT AND CANCEL ALL MY CREDIT CARDS AND RED FLAG MY BANK, I EMAILED COMPANY ABOUT MY ITEMS AND GOT A AUTO RESPONSE THAT GAVE ME NO INFORMATION, ALSO THEY HAVE NO CUSTOMER SERVICE NUMBER TO CALL, NONE, THATS A HUUUUGE RED FLAG. HOW AWFUL. MY KIDS ARE SO UPSET. I AM A LOW INCOME SINGLE MOTHER, AND THIS SCAM COMPANY RUINED OUR XMAS AND STOLE WHAT LITTLE MONEY WE DID HAVE, AND MY KIDS DIDN'T GET ANY XMAS GIFTS. STAY AWAY. STAY AWAAAAAAY. SCAM SCAM SCAM!
Unfortunately, this is exactly what it looks like TOO GOOD TO BE TRUE! I ordered 9 items. 3 showed up - 2 pieces of jewelry and a jacket. The jacket was more like a table cloth cut into the shape of a jacket. One piece of jewelry was an anklet and the clasp broke while trying it on. The other items never arrived even after 30+ days since my card was charged. I was forced to re-shop for the holidays and birthday involved. The return policies are a joke so you'll have to rely on your credit card refund policy instead.
I have made several purchases in this online store and I have always been satisfied with the price, delivery and quality of what I buy, I am very satisfied.
Took over 30 days for order to come. Some things 45 days. Boots look nothing like picture. Top is horrible made. Would have returned if I could. It would cost more than order... save your hard earned cash folks. The ten day delivery is a lie.
Bought three items. The quality is despicable! Fabric terrible and prints smeared and cheap! When I tried to return the products I was told it would be very costly for me to return and offered 15%. I will just put this down to a lesson that I should have reviewed the reviews outside of the actual official site before getting pulled into this scam. The pictures are lovely it the actual product so ugly it's hard to describe. Never again!
This company should get no stars. Never received item bought from them. And they would not refund my money.
Thank goodness I paid with PayPal.
Do yourself a favor, don't even look at their website.
After receiving a sweatshirt with the wrong size, I contacted customer service, they solved everything with professionalism. Well done, good job.
Their clothes suck. From the quality to the ridiculous sizing they go by, and spending just as much to send back an order as it costed in the first place, it's just all bad. I would minus 10 stars if I could. STAY AWAY FROM THIS SCAMMING COMPANY!
The clothes they offer here have exactly the functionality and design that I expected. We can select items, choose sizes and allow users to place orders. Even better? Your customer service is amazing. The tools on the site are easy to administer, but the times I have needed some additional help, the staff has been notable.
I bought some shirts in this store, I recommend a good friend. I would definitely order again, and I will listen to my friend the next time she wants to recommend something to me.
The dress has already been sent, I look forward to it in my house, the page is good, easy to navigate, has many options.
Excellent dresses with great possibilities to choose the one I like and the appropriate size, this boutique is worth it.
I bought a dress for a wedding and was very impressed with the service. I received so many compliments about the dress that it was great to be able to return a few days later to buy more designs. I would definitely use this service again.
I bought a beautiful dress, it was a great experience, it is as described on the page. Fast delivery and excellent price.
Nora Cora aka fanshionweb international which goes by several other names uses pictures from US companies catalogs think Boston Proper, Sundance etc. to lure you into buying from them. The products that arrive are nothing like the pictures. Low quality, Ill fitting, broken, etc. don't get duped like me.
The pictures look fabulous however of the five items I received not one looked like the picture. The last item I received a month after the first four and whilst it was the same colour as the item I ordered, the material was different and the style was the funniest and most unwearable thing I have seen. Instantly destined for the rag bag... don't shop here... this site should not be allowed to advertise
Not at all what was pictured. Cheap knock offs.
Sizes are not what we are use to in the US.
Took a month to get here. No 10 to 15 day shipping like the website and my order say.
Very unhappy, will never buy from here again. I'd ask for a refund, but after reading more reviews and contacting them to get tracking updates. It will mos likely be more lip service.
While I thought the NoraCora catalog was exceptional, I was extremely disappointed in what arrived after ordering 5 items. A purse turned out to be a pouch@ $35. I then ordered 4 clothing items on November 6,2019 and to date (2020) I have only received 2 items of which were of very poor quality, nothing as indicated in the catalog. I am still waiting on the last two items of which will probably never arrive.
Clothing items come from China probably the cause of the delays and difficulty with returns.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!

