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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Virginia
2 reviews
0 helpful votes
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These guys are crooks. They dont send what you ordered, a total cheap rip off. DO NOT buy from this company. Total junk. Took 9 weeks to get one of the 8 items I ordered. JUNK< JUNK< JUNK.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2020
Florida
1 review
0 helpful votes
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SCAM
July 25, 2020

Simple... This is a SCAM! Ordered 3 months ago, they keep referring you to a fake shipping manifest and tracking website showing the packages in transit. Then arriving and being picked up in LA by FedEx and USPS You would think one would have received said packages considering NoraCora shows them being delivered to them over a month ago! FedEx and USPS do not even show receiving items, Oh yea hope you can read Chinese cause that's what the tracking website is in. Doesn't matter. Website doesn't really say anything except more B. S. and anytime you try to contact NoraCora you get a nice email from Christine Wu (computer generated response) saying "please be patient item on the way" "Would you like to buy more?"

Date of experience: June 25, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases. The tracking info we provided is valid.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Texas
1 review
0 helpful votes
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Arrived damage
July 25, 2020

I order shoes and they arrived damage (what looks like a burn hole) and look nothing like the picture. I paid close to 50$ and they offered me a 11$ refund. If I want to return them I have to pay fees to do so. I would never recommend this website nor would i ever purchase from them again.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
0 helpful votes
Follow lisseth r.
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Narocora doesn't even deserve one start... I am beyond being disappointed with this fake company. Every time I follow up with them via email regarding my order, they sent back ridicules repetitions of letters with the same fake information. The way Naracora runs their business is not correct, is not appropriate, is not professional; and they are stealing money from people. This is my own experience that I do hope many of you will believe me and share with other and hope Noracora doesn't get more business for anyone that works hard everyday. Who ever gives any starts to this company i don't trust them either. I placed an order on May 8th and no one knows where is my order; I asked for my money back and Norocora just sent ridicules letters with lame instructions that it doesn't even make any sense.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? The order number you provided to us is incorrect, we cannot find any records.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Indiana
1 review
0 helpful votes
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I ordered one midi dress in April. By June 1st it had not arrived. I contacted the company and they send me a policy statement. There has been no further followup despite numerous attempts to track the package. It is the end of June and no dress and no refund. I am glad I did not buy anything more. I will have to accept that they do not plan to refund or get another dress to me assuming it has been lost somewhere. There is no further communication. I would not trust this company. It appears if you order something you have at best a 50-50 chance of ever getting it.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting so long. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Florida
1 review
6 helpful votes
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Takes too long!
July 25, 2020

It's been close to a month and I have not received my items. I have had this problem with other companies I've bought from, who advertise on Instagram, maybe because they are in China? From now on I'll stick to Amazon, no matter how good those Instagram ads look...

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

There is no reference number.

Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Maryland
1 review
1 helpful vote
Follow Ginger K.
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A pair of Spring shoes ordered in April have still not arrived (shipped?) by the end of June. NORACORA keeps asking you to be patient as the item has shipped. What they are really doing is keeping you at bay until a billing cycle is complete. They now have your money and you have no recourse through your credit card company. They now really just keep stringing you along and telling you how slowly the tracking # updates!
DO NOT deal with this outfit. If you have ordered something, get it cancelled immediately before they have your money.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Texas
1 review
0 helpful votes
Follow DEBORAH S.
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I ordered a dress for my daughter's birthday on May 15th and she still has not received it. I've tried to track it and it is impossible. All it says is that it has been shipped. Today after my 6th attempt to get some information I discover with the info they sent back that they have sent it to the wrong address! The wrong state! They do not have a telephone number to call. There responses are days later and automated. So if you want to order from this company you are taking a big chance. Now I have to try to get my money back!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 17, did you receive it? We also sent you a message to confirm the status of your order. Please check.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Minnesota
1 review
0 helpful votes
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Do not shop here
July 25, 2020

Do not buy anything from them. Quality is poor and they make it really hard to return items. You have to ship returns to China at your expense. Ugh

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Denmark
1 review
0 helpful votes
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Good service
June 26, 2020

I have shorts, satin pants, satin midi skirt, satin pants and I would love to order more. I love the high slits in this boutique and especially the quality. Well done! Delivery wasn't bad for pandemic shipping, either. Good service.

Date of experience: June 24, 2020
Canada
1 review
0 helpful votes
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What can I say... I'm very picky but I couldn't find anything to complain about! I ordered the long sleeve crop top and buckled skirt on the back (forgot name) and they are so cute! The material is nice, the fit is perfect and the outfit looks super expensive! I can't wait to wear them down. I asked them to refill the azaleas set because that's what I'll buy later!

Date of experience: June 24, 2020
Canada
1 review
0 helpful votes
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Highly recommended
June 26, 2020

I received my order for some items this morning and could not be happier with the quality of my dresses, I am very impressed by the shipping time! I have shopped here before and was very happy with the quality and fit of those products. Highly recommended.

Date of experience: June 24, 2020
Canada
1 review
0 helpful votes
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I can't get enough... I just received my second order a couple of weeks ago! I bought the cropped bra top and the patent leather skirt... about to make my third order for myself... I'm hooked haha!

Date of experience: June 24, 2020
Wisconsin
1 review
0 helpful votes
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Bait and switch
July 25, 2020

I reviewed their website prior to purchasing and the website stated that returns were easy... ahh, that would be a no! When I contacted them for a return authorization they responded by saying it was not cost effective so they would give me 10% refund! Needless to say, they did not even honor that.

Worst customer experience, stay away

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
0 helpful votes
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Scam
July 25, 2020

I ordered over $200 worth of items from NoraCora a month ago, and items were supposed to ship in 2 weeks. NoraCora sent an email 2 weeks ago saying the order was shipped and I'd be able to track via UPS, but UPS maintains they have not received the order to ship. I have not heard back from NC (sent email). I'm not able to leave a review on the website either, so am leaving here instead. Save your money and do not order from NoraCora. Order #E5A8K*******

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 16, did you receive it? We also sent you a message to confirm the status of your order. Please check.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Canada
1 review
0 helpful votes
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I was amazed
June 26, 2020

I was amazed at how quickly my quarantined product arrived! The size was perfect and the quality coupled with exceptional customer service. I couldn't be more impressed with this store.

Date of experience: June 24, 2020
California
1 review
0 helpful votes
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I ordered and paid but never received my order. After about 3 weeks I contacted noracora several times with no response. I was never sent tracking info. This business is from China. Luckily PayPal returned my money. DO NOT ORDER FROM THIS FAKE WEBSITE! SCAM! SCAM! SCAM!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

New York
1 review
0 helpful votes
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Scam
July 24, 2020

I ordered 5/11 and still at this time 6/24 have not received anything. I have emailed them multiple times and they say the same thing it takes time. No company takes this long to send items. By the time I get them I won't be able to wear them because it will be winter. I am disputing the charge :(

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

North Carolina
1 review
0 helpful votes
Follow DANA K.
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I've been following this boutique for a while and started looking for dresses to teach my classes over the internet. The models used are always curvy and realistic, which helped me decide if it would fit my body without having to test it. I bought online and initially and received a confirmation email, which really bothered me, I really trust this boutique.

Date of experience: June 24, 2020
Georgia
1 review
0 helpful votes
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I always love my outfits and by far the best customer service. So understanding and considerate. I appreciate all the effort to help me with my concerns. The quality of the clothes is always amazing and it always makes me happy when I know I am coming a package.

Date of experience: June 24, 2020