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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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My items always arrive on time and it is never too late this boutique is a range of clothing that I would definitely recommend to other girls! With style and nice accessories.
POOR QUALITY AND YOU MAY NOT GET YOUR ORDER THAT YOU PAID FOR - THEY WON'T REFUND EITHER!
First order I received was cheap, bad quality and took FOREVER to receive.
Second order I paid and never received. Customer service responses were canned. They refused to refund my $ or even take responsibility.
I will NEVER shop with them again nor recommend.
This company headquartered out of China ignored my request for a refund. Even after I told them that my order went through with a non existent address they never contacted me about the issue or attempted to correct it.
Thank you for your feedback. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
If you know the shipping address you provided is incorrect, please contact our customer service to ask for help. We cannot tell whether the street address provided by the customer is correct.
We promise you that we will settle this matter at the best way we can.
Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.
I ordered from this company because it says it's from the UK, however, the dresses were shipped from China. The order took 28 days to get to me. And it is missing 1 dress, there were no packing slip saying article on back order nor an email from the company to that effect therefore I have to contact them yet again (this will make the 4th time)in order to get a refund. The material is not what it appears to be in the photos. It's very cheap polyester. The linen/cotton blend is translucent. I will never again order from this company.
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
How can it be a legitimate business!
How can this be a legitimate business. I ordered clothes in April and they were delivered in June after being promised to be delivered in May.
Just as other Chinese owned companies do, the sizes are not accurate and while some of the items are good, others are of low quality.
I cannot really return the items because I tried this once before with another company and I paid $56 to return the items, the items were never received, and were returned to me. They barely reimbursed the mailing fee and I still had the dresses which did not fit.
One can only get a 15% cash refund with Noracoa. Don't shop using Chinese companies. BUY AMERICAN.
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The "cotton linen" shirts I ordered are not cotton or linen -- they are polyester or some other synthetic fabric. T-shirt was terrible -- looked like a terrible iron-on. Took 3 weeks for delivery. Will not buy anything from this company again -- their descriptions are fraudulent
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
BEWARE! This is an unethical company. They do not follow their stated policies regarding processing and delivering their products. Almost 2 months after ordering, I still had received nothing. I sent multiple communications requesting to cancel my order and be given a refund. Noracora responded with ongoing emails stating "your order is being processed". They persisted in these typical but RELENTLESS stalling tactics without any product ever being received or refund given. They then communicated they had shipped 2 items... I ordered 22 items. I never received the 2 items, and they have kept my money for the other 20 as well! As for the 20 items they never sent, they simply sent emails stating they are "on hold" in case I change my mind, as if I would ever shop with this company again, "RUN, BUYER, RUN"!
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
They refunded $41.14 of the $417.64 that I purchased back in September 2019, that's just insulting.
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint.We value your business and we promise you that we will settle this matter at the best way we can. We`ve issued the refund amount which you commanded in the message and you received it.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
BEWARE! This company is a scam and scammed me of over $400.00, the products they had in pictures is NOTHING you will receive, it was all made weird, crap material, iron on crap, strings hanging nothing looked as pictured when received.
Any concerns I had about the sizes and fit of the girls in this boutique would respond to me so quickly and give me the right advice on what size to get so I don't have to worry about anything that comes along and doesn't fit like a glove!
I ordered some things from the new collection and received them all in a few days. Amazing! The dresses in the new collection are very comfortable and surprisingly high quality and soft.
I absolutely love the clothes here, my all time favorites and great customer service very fast and efficient, I would definitely recommend it to all my friends and family. Shipping is also very, very fast.
This clothing website has the most incredible service! Good quality clothing that makes you feel so safe! The new basic range is to die for!
A lady here was an excellent customer service representative. She handled my inquiry expeditiously, answered all my questions, and made a great gesture of goodwill and courtesy to meet my needs. She really went out of her way to satisfy me and if I could give her 10 stars I would. With customer service like this and great quality clothing, I don't want to buy anywhere else. Thank you and most importantly thanks to this lady. You are great!
The first time I bought this site and the customer service is amazing! Your agents were more than happy to answer any questions you had. Very happy with my purchase and the quality of my dresses and shoes! Thank you!
I ordered my clothes on June 2nd. Today is June 23rd and still have not received my purchases yet. I get E-mails saying, that it is on its way. Please be patient. They took my money the first day I ordered. Usually companies wait, until the purchases are delivered. Very bad business. Don't order from them.
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I bought here for the first time. I absolutely love clothes. I even bought the pants in another color! And customer service came in handy when I emailed them about something I returned that didn't fit. I will definitely continue buying from them!
I ordered and paid May3,2020. I got my order June 22,2020. Had to write so many times to get a clear answer. Finally when my order came it was shorted earrings, a necklace. Will never ever buy again. I doubt I will receive my other items. I did not like what I bought and does look like the pictures. Thin material. They took my money right away and almost two months later fall clothes are already out.
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
This is one of the worst scam companies that exist. I would give them a minus star if I could. Pictures are not of actual products, they are just a decoy to get your business. Clothes are poorly made of cheap material and sizes are wrong; looks as if a disgruntled worker assembled garments using pieces of different sizes. They would never accept merchandise back or return your money, but would send very polite, automatically generated emails making you believe they would... if you return the merchandise to China.
I was swindled in the amount of $114.45., only received part of the merchandise and what I received was useless... I would be ashamed to give it to charity.
The positive reviews are totally false, made-up by them, so is the rating of 3.5 generated by those false reviews.
My credit card was charged as soon as I placed the order and the merchandise arrived a month later, my bank did not offer any help so I had to place this disgusting episode in the chapter "experience". Keep yourself away from predators like these!
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Without hesitation or delay, this boutique kindly credited the purchase of an item that was unsuitable, a very professional service and would definitely recommend it to others.
The products were amazing and were delivered in 2 weeks. Both the sales and customer service girls were amazing and constantly emailed me with answers to my questions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.