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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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This is a company out of China. It takes about six weeks or more to receive an$ of course they have charged you for this. The clothes are very cheap, mostly made of polyester or a very stiff cheap cotton. They are made for Asian bodies. I could not fit into anything around the bust. Tried to send everything back and was told that it would take a long time and be so expensive to return, however they would give me 15% back. There is no justice for this because they are in another country. DO NO BUY FROM THIS COMPANY!
HORRIBLE place to shop! I placed AND PAID FOR an order on April 29th Today is July 10th and I'm still waiting on my items to arrive. My order consisted of about 12 items. I did happen to receive 1 shirt 2 weeks ago and it is of VERY POOR quality. I'm assuming IF I EVER receive the rest of my order it will be of the same quality! My best advice to anyone reading this... DON'T WAIST YOUR TIME AND MONEY!
I placed an order 3 months ago and have not received it. They refuse to cancel and refund my money.
Keep your money and save yourself the aggravation.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 23, didn`t you receive it?
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I ordered 4 items in early June, placed 2 separate orders, and after "multiple email inquiries" I have never received a response nor have I received my orders and today is July 10th. So I wouldn't know anything about the quality of their clothes because I never received anything. It makes me wonder if this company is even in existence.
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
If you need to return your item(s), you can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I ordered 4 tops oversized. Still did not fit. And guess what they won't help return the items to CHINA. MY BIG MISTAKE.
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
If you need to return your item(s), you can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
They took my money on 4/27/2020. It's now 7/9/2020 and have not received my product. I've requested information 3 times and I receive the same auto email with tracking information that doesn't work. I requested my money back, and was told they would not refund because I haven't received my product to return. I asked, "what happens if I never receive my product?" and have not received an answer. DON'T BUY FROM NORACORA!
Sorry to know that you haven`t received your merchandise.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered, we`ve also sent you order tracking information by email. Please check.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I was so impressed with the service! Honestly surprising to have a handwritten note on my order - this is how online shopping should be! Customer service isn't used very well these days! I was so happy when I opened my package to find a beautiful dress, like the one I saw on the page. It is the little things that count. I also LOVE the scarves I bought here!
I love this website! I placed my order and with your free express shipping over $ 50 I received my order in 2 weeks. I will definitely continue shopping here!
This is my quintessential online clothing shopping store. They have great pieces and they always have bigger sizes in stock, like size 14. It's not often that you find many online stores with those sizes in nice pieces! Even returns were handled so quickly and efficiently. Thank you for my wonderful winter wardrobe. All my friends keep asking where my new things come from! <3
The staff was very helpful by email to deal with, as I needed to change my order right after processing.
My order was received so fast, I will definitely use this online boutique again as they have great designs and great prices.
Very easy to buy, satisfied with the variety of payment options on the site. Shipping was super fast and efficient, and when I received my order there was a handwritten note of thanks! Often little personal touches like this aren't seen on shopping sites these days, 99% of them want your money and don't care what happens next. I will definitely buy here again!
I love all my clothes bought here. Great value online store, honestly they have such amazing and fast service. I could not believe how fast my order arrived even though it was international shipping. I will definitely buy again, I will also tell my friends about you!
The best selection of clothing, brands and shoes, I can always find something I love in my size and excellent customer service! I will always buy with them!
The first time I went shopping on this website I wasn't sure about the size. I was pleasantly surprised that live chat was exactly that "live". A customer service girl helped me select the right size for me in an instant and answered all my questions in real time. She was perfect and I loved the top so much that I had to buy it in another color the following week. Great experience, a lot of variety and a magnificent selection. I will definitely be back!
I ordered 3items from this company in April. Luckily I used PayPal. By mid-May I was checking to see what happened to my stuff. Of course with Covid I was giving them a little leeway. I emailed them and no response. Tried again a week later and they said only one item was on its way. I then got PayPal involved. By June my 1 item arrived. It was good. They never responded to PayPal. By July 1 more item arrived. It was a dress and had 4 holes in it! Very poorly made! I wanted to so badly send it back but honestly it wasn't worth the time. PayPal is still working on the dispute at this time.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered.
If you could provide us some relevant information regarding the defective items, we`d be much appreciated.
Any problems, you can email us at [email protected]. We`ll also settle this matter through PayPal.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Terrible! I placed my order on May 28th and today us July 9th and I have not received it yet. When I try to track it it says there is no status. I get no answers from the Noracora people. I think these clothes come out of China so I will never order from them again. No one seems to care that I spent $128.00 and have nothing to show for it. So please do not order from this terrible company with terrible customer service.
Sorry to know that you haven`t received your merchandise.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered, hope you`ve received them.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The clothing I order took more than 6wks to arrive. I was so excited to get them so I tried them on immediately... What a disappointment. The clothes were NOT EVEN CLOSE to what was pictured. Like some chop shop tried to replicate a cheap version of the items. To make matters worse, one of the items I paid for was missing from the shipment.
When I initiated a return, here is the robotic customer service response:
Sorry that you are not satisfied with the item(s).
Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center received and inspected the return package.
Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https :// www.noracora. Com/information/Return%20%26%20Exchange
***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by message. Please check.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I made a multiple item purchases for gifts to my fiends and family. They only sent a small portion of the order and it was all the wrong sizes.
6 months later and they still haven't fulfilled my order. They ultimately stole $140.00 funny thing is I used my PayPal account to make payment believing it was safer I opened a case against noracora and PayPal sided with them. PayPal sucks too. Don't send them a dime, they are thieves.
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The stitching is poor. Loose threads all over. The sizes are smaller than advertised. Just all around inferior clothes. Buying from the thrift store would have been better. The material is poor quality. I bought over $100 worth and am sending it all back. Their XXL is more like an Xl to L.
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience. We tried to contacted you by private message, but we didn`t hear anything back from you.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The website is easy to navigate. Always satisfied with the available range. I have a cupboard full of dresses from Jean Jail and it is always the first website I visit when purchasing for an event. Shipping is always quick.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by email. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.