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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

We monitor reviews for authenticity

Switzerland
1 review
0 helpful votes
Follow Diamante W.
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It's the second time I shop here and I still had a great experience! Very fast and efficient, with items arriving two weeks later. I love the clothes designs, I will only buy here since I found the company.

Date of experience: July 9, 2020
Florida
1 review
0 helpful votes
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When I ordered items from NoraCora online, I followed their suggested sizing. Everything took over 3 weeks to arrive and all the clothes were of very poor quality and terribly mis-sized. The smalls were huge... the mediums were tiny. Then began the nightmare of trying to get them to send me information on how to return the items. And you have to send them back to China and pay custom costs as well. Ridiculous!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. Items need to be returned to our fulfillment center and buyer is responsible for return shipping. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Vermont
1 review
0 helpful votes
Follow Nancy G.
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I ordered a few items - took over a month to arrive and really cheap material and badly tailored. Their models must be super tall and - the top I ordered came to below my knees. To return it I will have to pay shipping to China and possible custom fees. They offer a 15% credit - big whoop. Bet they put any of the positive reviews here.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Florida
1 review
0 helpful votes
Follow Pamela S.
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I ordered 12 items(about 200.00) on 5/9/2020 said it was shipped on 5/29/2020 and yes I understand that it was during Covid-19 which getting 4 items the week of 7/9/2020 is somewhat understandable. Even though a lot of other reviews prior to Covid stated similar issues. I am only going to review the items so far on the quality! I totally believe as one reviewer stated that this company copies clothing from real legit stores and seemingly has a sweat shop a cheap production of the items. Their version that they send you is so cheaply made that one of the items the zipper wouldn't even unzip. The sizing is a joke. Also after placing my order one of my items on the shipment notice says out of stock but I have not gotten credit back for it. I will NEVER buy anything from NoraCora or any online company similar to this company ever again. I have bought many items online before and still will do but I will however be very careful and only deal with companies that are reputable.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
0 helpful votes
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Don't order from this company - I ordered a shirt three months ago and it has still not arrived. I keep emailing them to say that I want my money refunded but they keep insisting that it is on its way! They have the most dreadful customer service and never really reply to my messages - I just get a standard response with the tracker that show's its going nowhere.

Date of experience: July 9, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Colorado
1 review
0 helpful votes
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Junk
August 8, 2020

I'm not sure if they hire folks to write good reviews cause what they are really doing is selling crappy clothes! First, I waited 2 1/2 months to get the blouse I ordered, then when I got it, it was nothing like the picture. The neckline was totally different and it looked like it was sewn by a child! I have reported them as a fraudulent company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience. We tried to contacted you by private message, but we didn`t hear anything back from you.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Florida
1 review
0 helpful votes
Follow Aline M.
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Research this site - It is a scam. $15 to ship and I never got the items. You can't speak to a person, and a robo email response will just tell you to be patient. Stay away, and don't believe any 5 star ratings.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? For now, we don`t offer phone service. We tried to contacted you by private message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Georgia
1 review
0 helpful votes
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Don't buy from them!
August 8, 2020

Clothes took almost 4 months to arrive! The quality was very cheap, much smaller than measured, and no seam to let out. They offered me 15% to alter clothes since I would have to pay for return shipment and it would be expensive for me to pay cost of return and take a long time for refund

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Texas
2 reviews
0 helpful votes
Follow Pamela M.
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Clothing
August 8, 2020

I ordered items in June and finally received in July. When I reviewed everything was way to large and so the sizing on their site is not true to size. I requested an RMA to return the products and sent a screen shot of the packing list showing items received. I received an email back asking for the items so clearly the person who read the email couldn't read. This company is a scam and the reviewed are also scams because the products are not of high quality as they present on their website. DO NOT BUY FROM THIS COMPANY

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Florida
2 reviews
0 helpful votes
Follow Bianca F.
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Where are my clothes?
August 8, 2020

I placed my order in the first week in June, the site advises it takes 7-10 business day for receipt of items. Well it has been over 6 weeks.
I received one pair of shorts. I wrote to customer service and was told I could track the merchandise, so what does customer service do? The tracking method indicates all items were shipped but only one item received ( the shorts I mentioned.
The company continues to email new offers, I cannot in good conscience order another thing until my first order arrives. Honestly I have lost confidence in this company. By the time I recieve the Noracora shipment Summer will be over. So far I have sent many email messages getting vague responses, or no response. The company should revisit their mission statement, revamp service standards and try to remember customers are not disposable.
PS. Since Covid 19 restrictions I have ordered many items from other vendors, absolutely no problems with delivery in a reasonable time frame. Next step is notifying host site, credit card company, better business Bureau, ECT.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to contact you by messages, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Montana
1 review
0 helpful votes
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Super slow delivery
August 8, 2020

I placed my order on 6/14/20. It is now 7/8/20 and not only is no ordered deiivered but I am getting no useful response from customer service. They keep saying my order will be delivered. Really?

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to contact you by messages, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

New Zealand
1 review
0 helpful votes
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Buy easy clothes
July 9, 2020

This is my online store to buy easy clothes, buy all my daily clothes from you! Easy returns and fast shipping make it your customer forever quick email responses too, thanks!

Date of experience: July 8, 2020
Norway
1 review
0 helpful votes
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Here you can always find beautiful clothes and shoes at reasonable prices. The delivery of my dress was fast and always comes with a nice touch:-) I recommend it if you buy a last minute event or just wear it every day.

Date of experience: July 8, 2020
Washington
5 reviews
0 helpful votes
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Unhappy customer
August 7, 2020

Ordered two pairs of shoes online. They took over two months to arrive and what was delivered bore little ressemblance to what was advertised/pictured. I would not order anything frm them again.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

If you have been unable to check the status of your parcel, you can contact us and we will help you check.

We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Poland
1 review
0 helpful votes
Follow IDALINA M.
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Easy process
July 9, 2020

Ordering online here was an easy process where my items are delivered promptly. I was extremely happy with every purchase I made, especially with my dress, as the quality is excellent. There is a wide range of designs available, so you can always find something for that special occasion or for my everyday life.

Date of experience: July 8, 2020
Portugal
1 review
0 helpful votes
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I love it, the clothes are great, the shipping is fast and the quality is also amazing.
The products I have brought were jeans and always the same size, no problem, they don't fade at all.

Date of experience: July 8, 2020
Serbia
1 review
0 helpful votes
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Fun to shop
July 9, 2020

There are always new items being released to buy! It's fun to shop for clothes online with this boutique! They respond quickly to emails which is always great!

Date of experience: July 8, 2020
Switzerland
1 review
0 helpful votes
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Great range
July 9, 2020

Beautiful range of clothing at reasonable prices. I recently bought a soft knit sweater, which is comfortable and stylish. The staff is friendly and helpful. The experience is excellent, with service as an added bonus!

Date of experience: July 8, 2020
Canada
1 review
0 helpful votes
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Easy
July 9, 2020

This is an easy to wear clothing website, they store all my favorite labels that are great quality and have super efficient delivery service. And, of course, they offer spectacular designs at a good price.

Date of experience: July 8, 2020
Oregon
1 review
0 helpful votes
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Bad workmanship
August 7, 2020

I ordered a blouse and it had a defective neckline. I went back and forth with 4 emails and they still won't supply me with a address for a return. I was offer a 20 percent discount but I can't not wear this blouse. It was advertised as a cotton blend but it is unlabeled and seems like polyester. I will not be buying again and want to warn others to do the same. The overall construction of this blouse was terrible. This is a very shady company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.