Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Charged me for all items and 4 pieces missing! No customer service to return the the items I received THAT DO NOT FIT. Infuriating. Hope this review helps customers to STAY AWAY - FRAUD - SCAM - They need to be reported to BBB.
Nice clothes. True to size!
Arrived on time. They have a ton of items that are suitable for any girl, and lots of options too, which is great!
I definitely recommend them to my friends
Pictures looked great! Enticing me to give this company a try. What a major DISAPPOINTMENT! The order took 5 weeks to arrive. So-called "leather" shoes were obviously "pleather." Linen tops/dresses were some cheap-blended material and were so badly made, the seams/hems looked like they were someone's first attempt to use a sewing machine. Earrings were supposed to be silver (925)--joke of the century. No communcation ever on how to return the order. Credit card company will handle it for me. Boycott this unscrupulous merchant!
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
The order number which you provided is incorrect. We tried to you contact you by message, but we didn`t hear anything back from you. We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I will not hesitate to buy again here. Excellent customer service :) the price of the clothes is fair. You must be realistic about the size of your dress. For example, I'm generally a 10, I bought a 12 and it was perfect, I can eat and I don't look chubby ;)
I finally received the items I had ordered. I only wish they had responded before I had to write a negative review. The items were of decent quality. The sizes were pretty much as described. If customer service would have been better I would have given a four star. I am somewhat concerned about ordering again, due to the experience with customer service (or lack there of). Thank you for helping resolve my issue finally.
I expected delivery to take about 3 weeks, but it took less than 2. At first I was suspicious, but ended up with a beautiful skirt in my house. I emailed the service and they responded quickly. I give it 5 stars because the skirt was AMAZING. The quality and size were perfect. I will order many more products from this website.
My packages always ship so fast, even when I only buy by regular shipping. Great quality clothes and I love the labels they offer. Excellent customer service when you had questions about a product. 10/10!
I can't thank this boutique enough for making my shopping always easy and super fast! I had to return my most recent purchase only because I was not satisfied and the Jean Jail team could not have made the process easier for me.
I recommend buying from this boutique, it is very reliable.
Everything I have bought has fitted and has been of excellent quality. Everything arrives very quickly, which is incredible, since I live in a small rural town. I will continue shopping online from here!
I recently bought a pair of shoes online, within days they were delivered interstate. The entire process from start to finish was quick and easy. I will definitely buy there again. I can recommend them, they are amazing. I just saw the range of clothing... awesome.
The quality of the fabric and sewing is horrible. Not to mention that is takes four months to get it.
Watse of money!
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
If you need to return the item(s), you can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
While you might get lucky and find a cute inexpensive item... beware if you do not. I purchased an ill-fitting item which had one defective sleeve. To return an item. You must pay your own postage to China. Even though the item was defective - I was only offered a 15%refund. This is all c. Onducted through a difficult email process so think twice about your purchase!
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by email. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I have lost count of how many times I have placed an order on this website, it is always a smooth transaction and the clothes are always amazing. I highly recommend buying clothes here, especially after shocking experiences I've had elsewhere. 5 stars from me!
I purchased three months ago items from noracora. To this date, I haven't received them nor do the reply to any Questions. I am disputing the charges. Don't waste your money and time.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We found that your order was successfully delivered on August 10, didn`t you receive it?
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Super happy with my first in-store purchase at this clothing store! My dress arrived in 2 weeks, it was an amazing material, true to size and looks great! I can't wait to buy more items in the future!
I made my first purchase a couple of weeks ago and my items arrived very fast! I have had many bad online shopping experiences with quality and shipping times and was absolutely impressed with the quality and shipping time here. One of my dresses was too big, but that was my own mistake, so I'm shipping back for a smaller size and my second dress looks absolutely perfect to me, it may even be my favorite dress I've ever bought! I recommend this store! Impressive clothing and excellent quality.
I have purchased from here several times. The service is incredible, especially the buyer service girl, she is always ready to help me via email when I have questions or rush to find a dress for a special occasion.
Run run run! Don't waste your hard earned money here folks! I spent over $160 on May 18th. ItsJuly 10th and STILL NOTHING! I think the person earlier was correct that THIS COMPANY IS A FRAUD!
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We found that your order was successfully delivered on July 27, didn`t you receive it?
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Incredible clothes, fantastic service I have bought around 3 items with clothes, accessories, everything perfect, the best quality and designs that I found on the internet!
My credit card was charged on June 2 and it is now July 10. A few pieces arrived after about a month but the majority of the order has not and is not even with USPS. Contacting their customer service my email is useless. I ask specific questions about status and get nonspecific answers that say it will get here. Avoid this company!
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 16, didn`t you receive it?
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!


We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We tried to you contact you by message, but we didn`t hear anything back from you. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.