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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Oregon
1 review
0 helpful votes
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Item ordered (shoes) of poor quality. No response from "Service" for directions on how to return item for refund despite repeated requests. Feel scammed.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Colorado
1 review
0 helpful votes
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Worst company
August 14, 2020

Noracora has to be the worst company I have ever encountered when shopping on line. My order took 3 months to arrive. I sent multiple emails to this company asking on status update & I was told "to be patient." I have emailed several times to ask how to return the items & have yet to get an answer. Be warned... I will never recommend them or shop here again

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Iceland
1 review
0 helpful votes
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Shopping made easy!
July 15, 2020

I have only made and trust to buy clothes online from this boutique. The purchase process has always been perfect. There is a lot of variety and with new things being added every day, there is always a lot to see!

Date of experience: July 15, 2020
Luxembourg
1 review
0 helpful votes
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Everything I have bought has been beautiful, and it only takes me no more than two weeks to deliver it depending on the quantity or the item... I would give a great thumbs up to this boutique... I never needed to go back to a mall to buy clothes!

Date of experience: July 15, 2020
GB
1 review
0 helpful votes
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I made here the online purchase of a beautiful shirt. It was very easy for me to buy and I received it when they told me I would receive it, which is good, it gives me a lot of confidence!

Date of experience: July 15, 2020
Ohio
1 review
0 helpful votes
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ZERO STARS! BEWARE!
August 14, 2020

ZERO STARS! HORRIBLE!
I chose 1 star because I could not ZERO stars! What a joke- I purchased in early May 2020 and came in first week of July- I should have looked at the reviews first-- I purchased 2 pairs of shoes and 5 dresses.$200.00 in clothes that are HORRIBLE! The material is a horrible-pictures are so fake. One dress was to be yellow and came in as orange-the dress is like a clowns dress that I will be donating to my local church mouse. Completely deceiving photos! Everything is POOR quality. And the sewing-DONT GET ME STARTED! A first grader can sew better than them! DON'T WASTE YOUR MONEY!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2020
Estonia
1 review
0 helpful votes
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I love the accessories and clothing designs of this boutique! The bags were beautifully advertised and did not disappoint when they arrived. Since then, I have recommended this online store to all my friends.

Date of experience: July 15, 2020
Greece
1 review
0 helpful votes
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Simple!
July 15, 2020

Every step of the way when shopping for clothes here is simple, from ordering to delivery tracking, which tells me when the items are coming, great! The clothes are always well packed and if something happens there are returns and refunds.

Date of experience: July 15, 2020
Poland
1 review
9 helpful votes
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I bought some tight shirts online here. I received the products earlier than expected in perfect condition because they were packed with great care. The products were exactly as described and represented on the page, they are of high quality. The whole experience from start to finish was stress free, easy and exciting, the anticipation of waiting for my products was as good as my daily "showcase" when I filled my cart with precious items that I don't always buy, but I love them.

Date of experience: July 15, 2020
Greece
1 review
24 helpful votes
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I bought a pair of dresses, but unfortunately changed my mind about the style and color I wanted (the dresses themselves were a beautiful fabric and of incredible quality). She was happy to offer me a store credit on her return. When they received the dresses, they initially only gave me half the credit I owed, so I e-mailed them, and literally within the hour, that they had corrected the amount on my account. I really appreciate this page!

Date of experience: July 14, 2020
Luxembourg
1 review
0 helpful votes
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I love this dress!
July 15, 2020

I bought the dress in white linen in size 12 and it looks like a dream! My order arrived very quickly and I find it incredible! It was supposed to be used for a christening, but it was canceled due to the pandemic, so I will use it for a special date!

Date of experience: July 14, 2020
Germany
1 review
0 helpful votes
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Scam
August 14, 2020

This company is a complete scam. I ordered a month ago and cannot get anyone to respond to me by way of email. No phone number listed. I have not received any items and according to tracking, they've been bouncing around CA for a month. Except one item is in customs. Just one of the 20 items I ordered. Laughable! I contacted my bank for a reversal. I will not give my money to a false company in CHINA. Boooooo! Negative 10 stars.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was separately delivered on July 30 and August 6, did you receive it? We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Norway
1 review
0 helpful votes
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Easy to use website
July 15, 2020

This boutique is an easy to use website and I have found that the size of your clothes is accurate to the shape of my body. Everything I have bought so far has been of good quality and easy care. Very happy!

Date of experience: July 14, 2020
Arizona
1 review
0 helpful votes
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I ordered 3 dresses from NoraCora the delivery on website said 3-5 days took a month and half! When I finally got them they were sizes were sized completely incorrect, material was cheap and look nothing like they did on the website. DON'T BUY FROM THIS COMPANY! SO DISAPPOINTED, I SHOULD HAVE LOOKED AT REVIEWS BEFORE PURCHASING.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

The order number which you provided is incorrect. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

New York
1 review
0 helpful votes
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I love this clothing site! Clothing is very cute, true to size and of great quality! Delivery was fast and they have excellent customer service. I will be shopping here again!

Date of experience: July 14, 2020
California
1 review
0 helpful votes
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How can you even be in business! Every email is an automatic response with the same message! Please do not order from this rip off so called company!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on August 14, did you receive it? We also sent you a email to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected].

Ireland
1 review
0 helpful votes
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Gorgeous
July 15, 2020

The fabrics are of good quality. Very happy with my purchases. Gorgeous pants, warm sweaters and gorgeous and great accessories to make me look gorgeous!

Date of experience: July 14, 2020
Poland
1 review
0 helpful votes
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Everything I have ordered here is amazing! The clothes true to size, of great quality, I can not complain about anything I have asked for. They have clothes for every occasion at a great price, making it extremely affordable.

Date of experience: July 14, 2020
New York
1 review
0 helpful votes
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The 4 & 5 star reviews are written by them - BOGUS! They love to use the word "boutique". The clothing is beyond CRAP. They make their blouses all the way up to XL using the same sleeve size as XSmall. Cheap crap. BUT IT GETS BETTER. TOTAL SCAM! YOU CANNOT EVER RETURN THE ITEMS. First they will try and drag out giving you a return authorization to make you go over the 15 day return policy (oh by the way - it takes 2 months to receive your order). Then they will offer anywhere from 15 - 25% refund in lieu of an exchange. They'll tell you basically that it takes forever to get the items through customs. Then, HERE'S THE KICKER - they refuse the package that you just paid to send to China. So, you paid a ton of shipping to try and return it and you NEVER GET A REFUND. They responded to my request for a return authorization 5 times. Each time they asked for the same information (i. E. item number, description, reason for return) - each time I responded. They totally SUCK. Communist a-holes!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

We`ve issued partial refund to compensate you as solution but refund was not issued successfully due to the case you filed with us. We`re waiting for your response, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Ohio
1 review
0 helpful votes
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Cheap cheap fabric
August 13, 2020

The clothing was the cheapest thin Cotten ever. Return is impossible, the shipping back to China makes it not worth.

I will throw products away, and take this as a lesson learned

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.