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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Norway
1 review
0 helpful votes
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Very good boutique
July 18, 2020

I honestly don't know how I would live without this online boutique. Buy many times here and I always find the best bargains, delivery does not take long to arrive.

Date of experience: July 17, 2020
Spain
1 review
0 helpful votes
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Woohoo!
July 18, 2020

Incredible variety of high-design products at bargain prices!
I made my purchase here and it couldn't have been simpler... awesome service, amazing range of designs. I love this online clothing retail store :)

Date of experience: July 17, 2020
NL
1 review
0 helpful votes
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I love using these online clothing store! Always deliver orders on time, even in a pandemic, returns are easy if needed. I have been using this boutique for a few years and will continue to use it.

Date of experience: July 17, 2020
France
1 review
0 helpful votes
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How easy is this
July 18, 2020

The only way to buy clothes for a busy woman. Simple to view and select item. Great variety and brands available. Easy to return if not appropriate. Fixed arrival at my door. How easy is this.

Date of experience: July 17, 2020
Delaware
1 review
0 helpful votes
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DON'T USE.
August 16, 2020

This company will take your money and lead you on with friendly e-mails. My merchandise never arrived. It's a scam company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? The order number which you provided is incorrect.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can.
We tried to you contact you by message, but we didn`t hear anything back from you.

Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Illinois
1 review
0 helpful votes
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Took from April 24th until July 17 to most of my order. One dress was listed as cotton blend was 95% polyester. Great selection online but stuff is not even descent quality. My husbands shoes have still not arrived in 3 months.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`ve issued partial refund for you as compensation. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

New Jersey
1 review
0 helpful votes
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Scammers
August 16, 2020

I ordered various items from this company totaling$174. I received 4 items out of 11. They never shipped the whole order. When i emailed them telling them i was still waiting for the rest of my items, they told me the whole order was shipped, but still asking me if i received it. I asked for a refund or for them to send the items again but they refused. They did not offer an apology or a solution, only that according to their tracking the order shipped in full. I'll never order from this company again and if your smart you won't either

Date of experience: July 16, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was separately delivered on May 14,30 and June 3. We`ve contacted you by email and message.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Portugal
1 review
0 helpful votes
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I bought 2 pairs of shoes here online. It was surprisingly easy since it was my second purchase, all it took was a single tap on my phone screen! I was notified a few times about the status of the order, so everything went well with the delivery. Quality is what I appreciate the most. Both couples fit together perfectly and are beautiful.

Date of experience: July 16, 2020
South Carolina
1 review
0 helpful votes
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I ordered this merchandise 6 weeks ago. Paid by charge card. Requested numerous times for delivery. As of this writing I have not received my order. I would not buy one thing from them, if they exist. L

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? The order number which you provided is incorrect. We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
0 helpful votes
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The clothing is garbage. It looks cute on the website, but isn't what is pictured. They advertised "linen" on a dress and it's cheap polyester. They don't ship on time and are non-responsive to queries on the status. I finally received my package after 6 weeks, opened it and saw the poor quality, and immediately requested a refund authorization per their instructions. I was supposed to receive the authorization in 48 hours. No response. I sent it again; still no response. I'm having to file a dispute with Paypal now.
Save yourself a headache and don't bother with Noracora.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Wisconsin
1 review
0 helpful votes
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Avoid at all costs!
August 15, 2020

I don't even know where to start. I placed an order with this company on October 4 2019. The first item arrived damaged on 10/21/19, and I was unable to view my order through any of the links provided. I never received an itemized receipt. Another two items did not arrive as pictured. Through multiple emails, they never offered any resolution to the items that did not match the picture of what I purchased; the items that arrived damaged, I had to pay for the return shipping to China, was given specific instructions for how to send it. I followed every instruction exactly. I even took pictures of the package (and all mailing labels) prior to return, and emailed them to customer service. I was advised that I would receive a refund once they got the package back. Using The Specific Instructions they gave me, the shipment method did not allow for tracking. Since I had received no communication as of the beginning of June, after having sent out the return at the beginning of December, I followed up with the company, and they advised me that they had still not received my returned item. Just this afternoon, I received a package that was the item I returned, returned back to me, with a label on the outside saying Overdue return. The amount of time and energy that I have had to put into resolving issues with one order is beyond ridiculous. And to top it all off, the issues were not resolved. Even after I threatened to report them to my credit card company as having conducted a fraudulent transaction, they still did not address my concerns.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. Under normal circumstances, we`ll be responsible for defective items. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Denmark
1 review
0 helpful votes
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Good experiences
July 17, 2020

I found a jacket that I have been looking for a super cheap time. I only ordered yesterday but I have had great and good experiences with this boutique in the past.

Date of experience: July 16, 2020
Greece
1 review
0 helpful votes
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Excellent work
July 17, 2020

Very happy with the clothes bought on this site. All the products have been of good quality, the delivery is punctual, in this boutique they keep the excellent work.

Date of experience: July 16, 2020
Portugal
1 review
0 helpful votes
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Very happy
July 17, 2020

These discounts could never be allowed in the stores of a mall! My online purchase of sandals arrived in two weeks, just in time! They fit perfectly, I am very happy to have them at almost half the price they are in the mall.

Date of experience: July 16, 2020
California
1 review
0 helpful votes
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Took 2 months to receive items purchased as birthday gifts. The auto Robo emails are of no help. The items finally came, which I didn't need anymore and good thing I got replacements gifts because the items were not as described or pictured. Made of the cheapest fabrics. The sizes were all off. The invoices say for returns email *******@noracora.com for instructions. Its all garbage and packages have 4 different shipping labels. Worst online purchase. They operate like a scam company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Virginia
1 review
0 helpful votes
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I ordered 3 items on 5/26/20 and as of today 7/16/20 I have not received anything. I have reached out to the company to request an update and later to request a refund and still I am getting no where. They have bogus tracking numbers and no live customer service department. This is ridiculous. Don't waste your time and money with them.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

For now, we don`t offer phone service. We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 16 and 20, we received notice from you that your order was received. Sorry you`re not satisfied with your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

New York
1 review
0 helpful votes
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I find it very hard to believe this company does not have a consistent 1 STAR rating! If it were possible they should have ZERO STARS. They are the worst of the worst. I received 1/2 of my order THREE MONTHS LATER. The rest never showed up. Of course after all of this time you have already paid the bill on your credit card, so you cannot register a complaint. I contacted them several time, that was a waste of time. The worst part is what you do receive looks nothing like the illustration. The people rating them 4 stars must work there. Terrible, cheap quality, nothing I will ever wear. Do yourself a favor and STAY AWAY!

Date of experience: July 16, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases. All the items were delivered before July 16.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Luxembourg
1 review
0 helpful votes
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I love this online clothing store! So easy to use! Delivery is always accurate! Great communication! I think I'm addicted! Sometimes I think the shipping cost is too much, but everything else is great.

Date of experience: July 16, 2020
South Carolina
1 review
0 helpful votes
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Ordered merchandise on 6. 22. 20. Payment drawn from my account on 6. 23. 20. Today is 7. 16. 20 and no merchandise received. Can't communicate. Just keep getting the same email from them. No customer service phone number or company address. Read that other customers had the same problems.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

For now, we don`t offer phone service. We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

We found that your order was separately delivered on July 18,24 and August 6,7, did you receive it? We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Slovakia
1 review
0 helpful votes
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Prices are great
July 17, 2020

I have bought many clothes here. Prices are great, quality is good and very easy. Sometimes you have to wait a while for items to be shipped to you, especially now because of the pandemic, but it's generally worth the wait.

Date of experience: July 16, 2020