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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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GB
1 review
0 helpful votes
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Great page
July 19, 2020

I did all my clothing shopping using this online clothing page for iPhone and found it very easy to use. The checkout process was pleasant and easy and the delivery times were mostly reasonable, the designs and sizes were as expected, especially my long pink dress, it is beautiful!

Date of experience: July 19, 2020
Oregon
3 reviews
0 helpful votes
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Disappointed
August 18, 2020

Loved the shoes! However, when I asked for an exchange, I got no response. Would not recommend buying from them

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our service. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message and email, but we didn`t hear anything back from you.

If you run into any issues, you can email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Canada
1 review
0 helpful votes
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As always
July 19, 2020

I made my purchase of my pants for the office here, as always.
Delivery was fast and the package was undamaged.
I am very impressed with this boutique, that's why I am a repeat customer.

Date of experience: July 18, 2020
Washington
1 review
0 helpful votes
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Arrived over 2 months and I wish it hadn't even come. Nothing was as advertised. Poorly made, material all wrong, like sand paper. Soles of shoes like tire rubber, material indescribable. Not one thing was wearable. Obviously not made close to American sizes or quality. Nothing in package for returns and no emails returned. I don't know how they got on positive review.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint but we didn`t receive your return request by email. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Ohio
1 review
7 helpful votes
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SCAM FRAUD
August 17, 2020

This company takes your money at time of order then does NOT ship. I ordered on 6/8/2020 and today is 7/17/2020. They have responded to my two emails asking for status and the tracking info I received was so convoluted, it was NOT USPS tracking as it claims. There are consumer websites now available that claim this company is a SCAM and NOT to do business with them. High likelihood your personal information may be compromised. I am reporting them to my credit card company for fraud. What a shame.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was separately delivered on July 15,18 and 23, did you receive it? We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Georgia
1 review
0 helpful votes
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Scam
August 17, 2020

I order two items in May and have yet to receive them two months later. They claim they ship the items within several days... clearly they do not.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 24, did you receive it? We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Canada
1 review
1 helpful vote
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I purchased items May 25 2020 after following up numerous times the garments arrived July 6 - very poor quality ( rather than insult I stated the clothes didn't fit) I immediately emailed and requested to return all the garments. I received an email July 8 advising that I would be responsible to pay to return the items to China or I could accept 15% of my initial fee ($160.75) I elected to return the garments to which I was advised that I must receive a return label from them in order to mail the garments. I'd rather get my money back than except 15%' everyone works hard for there money this in my opinion is daylight robbery! - after numerous emails they still have not responded to my requests. There policy also states they keep the case open for 14 days... so I guess I'm stuck with very poor quality sub- standard clothing - Stay Away from Noracora online shopping - you will be throwing your money away! I cannot in all truthfulness provide a rating for this company - less than Zero!

Date of experience: July 18, 2020
New Hampshire
2 reviews
0 helpful votes
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Placed an order June 18th. Today July 18th. Tracking says arrived in CA June 28. Has never moved. Company is no help just keeps sending the same tracking info.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases. The tracking info which we provided to you is valid.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was separately delivered on July 24,28 and 30, did you receive it? We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Australia
1 review
0 helpful votes
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Great bargains
July 19, 2020

I bought my skirt online and it was a very easy buying process. All items of different sales are paid together. My item was delivered within the time they gave me, I received a notification the day before and the day of delivery.

Date of experience: July 18, 2020
Germany
1 review
0 helpful votes
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Quality
July 19, 2020

The quality of the clothes is very good, the offers are genuine and the delivery is very fast. I enjoy the shopping experience with this boutique.

Date of experience: July 18, 2020
Greece
1 review
0 helpful votes
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I am addicted to this boutique. I especially love it when they have free delivery. Such a variety of clothes are very convenient not to have to go to the store to the mall to look for gifts for friends and family

Date of experience: July 18, 2020
Switzerland
1 review
0 helpful votes
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Seamless experience
July 19, 2020

I am not the best online shopper, but I still enjoy the shopping experience at this boutique. I have purchased over 10 items in the last 12 months and have found the experience to be very enjoyable and seamless. All purchases have matched the description on the website.

Date of experience: July 18, 2020
California
1 review
0 helpful votes
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Ease of purchase
July 19, 2020

Access great designs anytime, especially outside of my business hours when I miss business hours! I do all my clothes shopping online at any time in this boutique, shopping for needs and wants; clothes, shoes, jewelry! Ease of purchase and secure payment of orders.

Date of experience: July 18, 2020
New York
2 reviews
1 helpful vote
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Still waiting on order
August 17, 2020

I placed an order 6/30/20 and I have not received my order or an email about the order. Of course they have gotten their money already

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases. The tracking info which we provided to you is valid.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on August 6, did you receive it? We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Colorado
1 review
0 helpful votes
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Quality is terrible.
August 17, 2020

Everything looks nice in pictures online. Ha! It's junk. The shoes are so cheap and uncomfortable. The t-shirts and blouses are probably not going to make it through one washing. The clothes, shoes and jewelry are so bad I won't even donate to Goodwill. The only thing I ordered that is ok is a hanging purse holder. Mad at myself for not reading reviews. Also ordered in April, part came in mid June and the remainder July 17. Based on reviews I'm not going to bother with the aggravation of returning. Chalk it up to a lesson learned.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Tennessee
1 review
1 helpful vote
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I ordered from Nora Cora not realizing it was a Chinese Company. The clothes I ordered were not what was portrayed. Cheap junk is what I got. It was a process to even get an address to return items. That's when you realize what your dealing with. They will not give you a return label. All I got was an address. Oh yes the country, Provence, districts, etc. So the charge to my card for clothes and USPS shipping for return! It's been 4 months but they are sticking to "we have not received"! They want a tracking # but China does not use tracking #'s. All I have is a customs form. Lesson learned to check who you are doing business with.

Date of experience: July 18, 2020
Texas
1 review
0 helpful votes
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What a nightmare!
August 17, 2020

Took 2 months to receive order. Items didn't fit correctly & wanted to return. Was totally ignored. Now using them for cleaning rags. Save your money, shop elsewhere!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Switzerland
1 review
0 helpful votes
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Seriously, I can't believe some of the prices I have seen for clothes in this boutique, they are wonderful! When it comes to seeing trendy clothes, I love to place my orders. Sensational online boutique.

Date of experience: July 17, 2020
Pennsylvania
1 review
0 helpful votes
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Do not purchase.

Quality terrible. I spent 250 and donated most of what was shipped.

Try another online store. Trust me. Waste of money.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

GB
1 review
0 helpful votes
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Good customer service, when I discovered that the blouses did not fit despite being my size, they quickly responded to my email and solved my problems. Highly recommended

Date of experience: July 17, 2020