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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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I made the online purchase of 2 selected dresses for my daughter, the dresses were delivered in a matter of days and of great quality, decidedly impressive dresses. I could not be happier, I will buy again here.
I ordered an outfit online for an event the weekend that came the next day (amazing), however it was too big for me. I contacted here about my situation and my calendar and they took care of me and sent me a smaller size and arranged for a refund in the same week, I couldn't be happier!
The customer service here is really amazing, my order had no drama, the delivery was on schedule, the dress is amazing, the material is really nice. I will definitely buy from here again!
I purchased about $250 worth of merchandise. It took well over a month and a half for me to received a portion of my order. None of the items were as shown in the pictures and most of a poor quality. The sizes ran very small as well. I read the refund policy and sent a refund request per the instructions, well before the 15 day refund period. After about three emails, someone finally responded. She asked for additional information which I provided. Her response was then "we can not issue you a refund per our 15 day policy which has now expired." The policy only expired because they did not respond to me within the 15 days, not because I did not contact them in time. I will seek my refund through my credit card company. Fortunately I have an email trail that is dated. At first I thought that the slowness to contact me was due to Shelter in Place, now I believe it to be the companies tactic on refunds.
I wrote a poor review a few weeks ago because I was trying to return items but nobody at Noracora was answering my emails.
I eventually got an email telling me they would give me a 15% refund but this is what else they wrote
" We find that you wrote a 1 star review. Could you delete the bad review and we can issue refund to you. Is that ok with you?
Or If you can change to 5 stars will be better and the refund can aply after you change it, ok?"
I was totally enraged and accused them of blackmail and have heard absolutely nothing since!
The items took two months to arrive, the quality is garbage and nothing is sized correctly.
They are thieves!
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by email to address the problem, we are sorry you`re not satisfied with our solution.
Under normal circumstances, full refund can only be issued once the returned items are received. We sent you return label (return address), you can follow the return instructions to mail back the items if necessary.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I always have a very good shopping experience here. I have probably placed at least 5 orders now and delivery is always fast! If I have a problem, I usually send an email and they get back to me in a day. I will definitely continue shopping with them.
Their customer service is 10/10. They solved my doubts before buying, about the size and fit, I would not hesitate to buy from them again!
I have bought a lot of clothes here, but recently it was the first time that I needed to contact their customer service. I was impressed by their quick response and they were able to solve my problem. Thank you!
The clothing is very poor quality was described & shown as linen and was not linen instead very poor quality nothing like the pictures, they will not honor a refund, also you don't know its from china at the time you order then they tell you you are responsible for return cost and customs fees and it will take a long time to resolve and they they offered me back 15% for my order..
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The purchase process was super easy to use, the delivery was fast, the return process was also simple and easy to use with the dress that did not fit as expected.
I needed size advice and a girl from this online email boutique went above and beyond measuring different items for me so I could compare them to my clothes at home. I've never had a store do this for me before!
This online boutique has the fastest delivery and the cutest clothes! There are always new styles when I check which one is amazing for my wardrobe but not so good for my bank account hahaha
Beautiful dresses I bought online here, it was necessary to change them the first time for slightly smaller sizes, but from that moment I already knew what size to order next! They made the change quickly, without inconvenience. Thank you, excellent customer service.
I bought 3 dresses online here less than 2 weeks ago and one of the dresses I received was incorrect. I sent an email informing the team about this and I was lucky enough to be helped; It was absolutely fabulous to deal with this boutique. Very understanding and apologizing for the mistake and very happy to help. They kindly agreed to refund the dress amount and the response time was quite fast. Thank you very much for your help, and of course I would definitely buy again! :))
I ordered a few items in May. It's now July. The last update in tracking is from June 2nd. I've sent the company numerous emails and they just send the tracking details with lame excuses. Last one they actually tried to suggest it was delayed due to COVID. A good company will take accountability for items lost in transit. This is not a good company. Save your money and order somewhere else.
Sorry to know that you haven`t received your merchandise.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order is still on its way, we`ve sent you order tracking information by email. Please check.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
These people are thieves! I finally received an order placed on May 8th, and the items are good for nothing but rags. They are literally unwearable, with loose threads, unfinished seams, and the cheapest fabric you can imagine. They are sized for children. They kept buying time and sending phony tracking notices until the items arrived. You can't return the goods as the cost would too much to ship back to China. I suspect they wouldn't acknowledge receipt anyway and you would just be throwing good money after bad.
I also suspect that the positive reviews on this site are written by the company. If you pay attention to the language and spelling you can tell they weren't written by Americans. Interesting too to note that they are reviewed under two different company names. Check out noracora.co for more reviews. Bottom line is save yourself and DO NOT buy from them, they are crooks and should not be allowed to do business in the US!
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Your order was successfully delivered and received. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The customer service team here is very helpful! I always send an email with questions about my orders or new releases and they are always friendly and helpful. I recommend it to anyone who needs a new dress!
The dresses are beautiful and when I needed to return them for something different, the customer service was very responsive and very helpful. I was hard-pressed to get a dress for a wedding and it was so real to make sure my delivery came out on time! Really impressed with the customer service and the quality of the dresses. Thank you very much!
I bought a jumpsuit that was very flattering but I was wrong about the size, although it fit well. I sent an email and received a reply within 24 hours, it was great when I had to return my item without any problem.
I have been shopping here for a while and your products plus customer support never fail to ensure that my shopping experience is excellent. The website is very easy to navigate, the clothes available are always beautiful and the quality is good. I would definitely recommend buying here as I already do with all my friends when they are looking for a nice outfit!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
Items can only be returned within certain date, for more, you can visit here https :// noracora. Com/information/Return%20Policy
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.