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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Florida
1 review
0 helpful votes
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Have ordered many times and only disliked a very few. Love the dresses and tops for travel.

Date of experience: February 9, 2023
Maryland
1 review
0 helpful votes
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Sad
February 9, 2023

Not What it appeared like in the photo, disappointed

Date of experience: February 9, 2023
Louisiana
1 review
0 helpful votes
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I haven't had a chance to try them on. So, I can't say if I like it.

Date of experience: February 8, 2023
Virginia
1 review
0 helpful votes
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Items run small
March 11, 2023
Updated review

Everything I ordered was too small. And the items looked nothing like the pictures or the description. I won't be ordering anything else. I was very disappointed!

Date of experience: February 8, 2023

This is my first time shopping here
January 9, 2023
Previous review

This is my first time shopping here. I hope I don't regret it.

Date of experience: January 9, 2023
Indiana
1 review
1 helpful vote
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Impossible to return
March 11, 2023

Ordered 3 tops. Didn't care for one of them. Company makes it absolutely impossible to return item. Will never order another product from this company.

Date of experience: February 8, 2023
Miss W. Noracora Rep
over a year old

Please accept our sincere apologies for any inconvenience caused.

As I checked, Your order last item was already shipped out as well. Hope you will get the package soon.

Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. Please get in touch with us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.

Tennessee
2 reviews
0 helpful votes
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Fabulous!
February 8, 2023

I love your styles & happy to see pockets in the dresses!

Date of experience: February 8, 2023
Virginia
1 review
0 helpful votes
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Wonderful products
February 8, 2023
Updated review

Good shopping experience.The site showed a good variety of options. The value or the product was amazing.

Date of experience: February 8, 2023

Good shopping
January 9, 2023
Previous review

Good shopping

Date of experience: January 8, 2023
Texas
1 review
1 helpful vote
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Hate it! I would never again purchase anything from this company! Plus they take too long to credit your account too! You get what you paid for or worst!

Date of experience: February 7, 2023
Miss W. Noracora Rep
over a year old

Please accept our sincere apologies for any inconvenience caused.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Stay safe and have a good day!

District of Columbia
1 review
0 helpful votes
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The clothes are of poor quality. They do not reveal on their website that if you want to return any clothes, that you have to pay to return them to China for a partial refund. Their customer service is slow responding to you by email and they keep trying to get you to keep the clothes and not return them, and get a small percentage refund of your original order. I do not recommend ordering from this site - poor quality clothes and inability to return them.

Date of experience: February 7, 2023
Miss W. Noracora Rep
over a year old

Please accept our sincere apologies for any inconvenience caused.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Please feel free to contact us anytime. Stay safe and have a good day!

France
1 review
0 helpful votes
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Commande n HBUBI******* est en cours depuis Janvier 2023 jamais livré...je reçois un mail ce matin qui me dit de téléphoner à un numéro de téléphone inexistant...aucun contacts avec noracora depuis 1 mois paiement déjà effectué, encaissé...non fiable, evitez ces sites

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2023
Miss W. Noracora Rep
over a year old

Je suis désolé que vous ressentiez cela. Nos excuses pour tout inconvénient que cela aurait pu causer.

En raison du mauvais numéro de téléphone que vous avez fourni, le prestataire logistique ne peut pas vous contacter pour signer le colis. Nous vous avons également envoyé un mail pour vous prévenir de récupérer le colis. Vous pouvez essayer de contacter la poste pour récupérer le colis. Nous vous avons transmis les coordonnées et la solution en message privé.

Si vous avez des questions, veuillez répondre au message privé ou contacter le service client

Canada
1 review
0 helpful votes
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Excellent service
February 7, 2023

Easy to navigate the website and very satisfied with purchase

Date of experience: February 6, 2023
Texas
1 review
0 helpful votes
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One satisfied customer
February 6, 2023
Updated review

Looking forward to wearing my new spring clothes! Ther certainly worth the wait. It is eeast to order from Noracora.

Date of experience: February 6, 2023

Easy for me to see items
November 30, 2021
Previous review

Easy for me to see items

Date of experience: November 30, 2021
Arizona
1 review
0 helpful votes
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Love the variety and styles
February 6, 2023
Updated review

Easy to navigate, categories to chose from made finding what I wanted easy

Date of experience: February 6, 2023

Cute tops, lots of choices
November 3, 2021
Previous review

Cute tops, lots of choices

Date of experience: November 3, 2021
Alabama
1 review
0 helpful votes
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Sizes vary. Return policy is not what I would expect!
March 8, 2023
Updated review

Excellent value! Size charts not totally accurate.

Date of experience: February 5, 2023

Excellent value!
January 4, 2023
Previous review

Excellent value!

Date of experience: January 3, 2023
Washington
1 review
0 helpful votes
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Very Easy, not hard to use.but I did not like the colors very dull.

Date of experience: February 5, 2023
Texas
1 review
0 helpful votes
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Total scam
March 8, 2023

I just bought $400 worth of clothes. What a rip off. The clothes look nothing like the pictures. What a waste of my hard earned money. Stay away from these sites. Keep buyingocal and don't waste your money in other countries. They are used to taking your money. To return it costs twice as much as what you bought and they don't even return your money. Don't buy fro
These people. Warning you before you make the same stupid mistake as me.

Date of experience: February 5, 2023
Miss W. Noracora Rep
over a year old

Sorry for any inconvenience caused. I’d love to confirm more details about the issue you mentioned.

Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

New York
1 review
0 helpful votes
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After checking return policy, I ordered 5 sweatshirts. I always wear XL, but these were huge, more like 2X, also the fabric was very cheesy compared to how it appeared on the website. When I contacted about returning I was told I would need to mail to China and pay shipping and customs fees myself. This had not been mentioned in their return policy At All! I was offered a 25% refund for keeping the items, which I took since I knew it would cost s fortune to ship to China, let alone customs charges. So I ended up getting a $27 refund for a $108 purchase. What a racket, to know nobody will decide to return items, so the quality can be as cheap as possible

Date of experience: February 5, 2023
Miss W. Noracora Rep
over a year old

Please accept our sincere apologies for any inconvenience caused.

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China.

We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Please feel free to contact us anytime. Stay safe and have a good day!

Arizona
1 review
0 helpful votes
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So I ordered 6 items Dec. 22 last year. 4 items arrived early January, the two items since then never arrived. I kept e mailing them asking when it will arrived, they kept telling me it's being prepared for about a month now. I gave them a choice to refund me or give me a coupon equivalent to the two items. In my computation, it was 57.98 but to them it's 53.53. So ok, they said they will refund me instead. I just hope it will not take another month. Terrible!

Date of experience: February 4, 2023
Miss W. Noracora Rep
over a year old

Sorry for the delay.

Upon checking, We have issued a refund for you already, Please kindly be noted your account later.

$53.53 is the actual amount you paid for the items, please check it

Please feel free to contact us anytime. Stay safe and have a good day!

Delaware
1 review
0 helpful votes
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Good company
February 4, 2023

Easy to use. Having never used this company before, I was very anxious.

Date of experience: February 4, 2023
New Jersey
1 review
0 helpful votes
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Nice But Late
February 4, 2023
Updated review

Attractive products. Unfortunately, delivery times are unacceptable. This was my second order and the second extended delivery.

Date of experience: February 4, 2023

All of your items look amazing, very tasteful and stylish
December 8, 2022
Previous review

All of your items look amazing, very tasteful and stylish.

Date of experience: December 8, 2022

Great shopping, very easy
November 21, 2022
Previous review

Great shopping, very easy. Many good selections.

Date of experience: November 21, 2022