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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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I love shopping at NORACORA, the prices are amazing and the fashions and styles are great however, the sizes tend to be a little off
I love shopping at noracora, the prices are fantastic and the products are great. Always satisfied
The customer service with Noracora was great! They responded quickly and were very helpful. All my items were received and I love the quality.
Very easy to get it ordered and Pay with out any glitches
Very lovely items.
It is easy to get into ordering.
Great value, the awesome selection was great shipping speedy
I ordered a pair of boots for Christmas. A size 10. I made sure I checked the difference in the measurements. They sent me the wrong size. I did all the measurements that they asked to attach. I did this four times and they still will not pay for the return. Said it cost too much to send back and will I settle for 25% off. While these prices may be cheap any problem you have they will not make it 100% right. NEVER AGAIN
I ordered a number of items from Noracora. Most were poorly made of cheap material and some even smelled bad. When I tried to return them online, the site didn't work. I emailed and, after being asked for the SKUs of the clothes to be returned along with notes on why I didn't want, a request for photos of damaged clothes (though none were actually damaged and I never said they were), I was told that I would have to pay to ship them back to China so, instead, I could get a 15% refund, some weird "wallet refund" that, if I read the terms to understand what that was would signify that I accepted those terms, or 30% off my next order. Such a rip-off. Don't get ripped-off like I did. Don't order from Noracora!
Thank you for your feedback. I am afraid there is a misunderstanding here. Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. If you are not satisfied with it, you can still get a return label and arrange the return.
In order to give you a better shopping experience, we would love to communicate with you about your order. Please check the resolution we sent.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
Love the styles, lots to choose from, easy web site to use.
Had trouble using the discount couponi found the two pair of shoes I ordered did not match the quality I saw in the pictures on the site.
I was happy with the process of order and delivery
Had trouble using the discount coupon
This company doesn't even deserve one star. I ordered $100 worth of clothes. Their small size is HUGE. They say 30 day return policy but then they email you that their return center is located in China and it would cost too much money to return and offer a 30% discount on next order! Will never order from here again. Donating the clothes to good will.
Thank you for your feedback. Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Neither package came in time. First dress, sent in the first package was too short for me and didn't come in time. Second package came a week later, still too late to use on the date I had planned to wear one of them. I never opened that package. I'm sending them both back and expect a full credit to a new credit card that I just received from Capital One.
Thank you for your feedback. We will ship the ready items separately in order for our customer to receive the order as soon as possible. Recently, the delivery time might be affected due to the high peak season of the courier recently.
Your feedback is very important to us. We`ll forward your sincere feedback on the cart page to the relevant departments and improve the website usage.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Wouldn't take payment twice. Did it a third time and it worked.
Initlally we loved the cute outfits and prices on the NoraCora website and decided to buy about $120 worth of their promited products. The products came is 4 seprate envelopes of a 30 day period and while shipping was supposed to be free, they charges an additional $42 to our credit card. We tried to return most of the items as they did not fit or we did not like te quality of the fabrics.
They refused to accept a return, but did give us a 15% discount if we kept the items. If we did return, they were going to charge us shipping charges. We did not return the items, but they still added a new shipping fee.
The shipping label clearly state the return address being in Ingelwood, CA. But when we communicated with Noracora, they stated that the return would have to go their eturn center located in Guangzhou, China. You have to pay shipping to China, they inspect the items, and then determine if they are going to credit a refund. Dishonest business practice. Shameful.
Horrible customer experience. Terrible quality. Sammed us on shipping in plasic bags. Don't be fooled! Not a good company, product, or value. Whatever you pay, it's tto much!
DW
Thank you for your feedback. Actually, your order enjoyed free shipping and we did not charge for any shipping cost. You can check your order details here https://noracora.com/order-query, or check your amount bill with Paypal.
According to the return policy, the customer is responsible for the return shipping cost which is not charged by us but by your local post.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. Please reply to our message, and we'd love to confirm more details about your return request and communicate with you.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
Would love to buy your clothes but I wear a size 4. All of yours are too big. Petites
Would also be helpful.
Took way too long and size is no where near true to size.
Spent lots of time on many stores but couldn't find just what I was looking for until now.
Will be returning tops, so disappointed in quality.
Beautiful clothes at great prices!
Regarding Proof of Purchase Isn't my Order number Proof of Purchase. I don't make up order or Dates of purchase and delivery order placed on 2022 12-29 -05;:42::10 EST shipped on 2023 -01:-04 05::06:57 Items in this shipment Cute canvas shopping bag I received and One size Tag size cotton knit pattern socks color white (not received) You now have my Proof of Purchase
Thank you for your feedback. Your order was made on 2022-12-28, you can check your order details here https://noracora.com/order-query
Regarding the sock, it is on its way to you. And we are checking the status with the courier. You can contact our service team for more details few days later.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
The Butterfly T-shirt purchased as a Valentine's Day gift was even better in person than the pictures on the site.
Competitive prices and clear website. This site had the items I was looking for at a very competitve price when other sites were sold out or had a large markup.
Fantastic experience. Easy to navigate site, lots of choices.
It was quick and easy. Hope it all fits. Typically don't order clothes on line but you have lots I like so thought I would give it a try
A little confusing as I had a hard time placing the order. Was t sure it went through!
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Our apologies for any inconvenience this may have caused.
The detailed measurements of different products on our website differ even in the same size.
Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. Please get in touch with us or reply us email, and we'd love to confirm more details about your return request and communicate with you.