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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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So many choices, hard to decide on the perfect item.
The size of the dresses was not true sizes they was much smaller and the quality of the fabric was not good quality
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I'll be able to give you a complete comment after receiving the products
Everything I received was just as I expected. I would order because of time it took to receive them and their prices.
I really like the dress and it was very reasonable.
Sorry for any inconvenience caused.
Some items in your order were delayed and thus we shipped them somewhat lately.
Our normal delivery time is:
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great! Very good process and it was great to get discounts. Very good process. I hope the material is good.
Difficult to manage through to order completion. I also sent two emails requesting a return and have heard nothing back.
Sorry for any inconvenience caused.
Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.
Per checking, we have replied your return request already. Maybe it went to your spam. Could you please double check?
From: [email protected] Sent: 2021-07-22 11:49:34
To: [email protected]
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Difficult to manage through to order completion.
Love your clothing and sizing is great. Fabrics are nice.
The products have a nice design. Read the descriptions, size charts, and return policies carefully. Their timing for shipping packages and response to complaints is a little slow; but when reached; they are willing to work with their customers.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
After checking, the order number you mentioned here is not the order in your content that need to return.
Are you talking about another order?
After inspection, we have responded to your return request in another order one by one 9 days ago. Have you not received our email reply?
:
From: [email protected] Sent: 2021-07-26 15:39:03 (Duration: 9.13 days)
To: [email protected] sent successfully
Hi **,
HBPT00*****1
……
-----------------
We have responded to your return request. Have you not received our email? It is recommended that you check the spam mailbox.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Nice clothing and fast service. 2 of the seven items were not as seen online as they were very small
My dress didn't fit and I had no way to return it. There was no return label. No way to call or get a hold of them.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
After inspection, we have responded to your return request 14 days ago:
From: [email protected] Sent: 2021-07-20 13:48:45 (duration: 14.15 days)
To: [email protected] sent successfully
----------------------
Have you not received our email? It is recommended that you check the spam mailbox.
We just sent your return label and return address to your email again. Please check it carefully.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The dress looked just as stunning in person as it did online. I am a plus size woman so I've been hesitant to buy on the internet due to hearing customers on other sites complain when they had to return their items that didn't fit... so glad to tell you are NOT getting this dress back!
This website is also wonderful for plus size women. His selection of clothes is amazing. I am so glad that I no longer have to travel to a mall and be able to shop reliably online!
I didn't realize it was final sale item. Will not order from you again as your size chart cannot be trusted. Please unsubscribe me.
Gqlindsay@ yahoo.com
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
We have unsubscribed for you, we are sorry to disturb you.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The clothes I received didn't look like anything like the pictures in the catalog I wasn't pleased with the fabric of the clothing The dress was way too long
I love love the designs on the clothes
Cleaner has no way to set up parameters and it keeps cleaning the same area, over and over. No good instructions. Overall, it is a cheap machine.
I hope that the merchandise is as nice as it looks on the site.
Returning items is too difficult and costly which has resulted in a purchase for which I am not entirely satisfied.
Had some trouble finding certain items when I went to look at them a second time.
This was a super easy shopping experience as your clothing line has so beautiful choices.
This was a super easy shopping experience as your clothing line has so beautiful choices.
Constantly have to go back to categories of interest after item selection. Not proper fit according to chart. The sizes interpreted wrong... inches to meters.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
After inspection, since you have not told us the information of the product you want to return, we have no further action.
If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us
How to Make Your Return:
Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.
Or please tell us which item (SKU、SPU、Item Full name)you want to return and why you want to return it.
We will locate the item(s) and submit return/exchange request in our system for you.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Constantly have to go back to categories of interest after item selection.
I like the overall look of my shirt which depict the entire world on it. I ordered a size SMALL.
There was no size PETITE available. The size SMALL is a little bit too big for me. So, the
Shirt does not fit well, but it's okay for that "casual" look.
I've enjoyed my previous purchases thus far.
Took too long to get my items. When I did one did not meet the quality expectations.
I like the styles and prices, this is my first order, so I hope it looks as good on arrival as it does on the website.
Unfortunately, when the dress arrived it was not as it appeared online.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I like the styles and prices, this is my first order, so I hope it looks as good on arrival as it does on the website.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!


Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!