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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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California
1 review
0 helpful votes
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Unhappy
July 31, 2021
Updated review

Love the styles and the prices are great! The website was easy to navigate.

Date of experience: July 31, 2021

Love the styles and the prices are great!
June 30, 2021
Previous review

Love the styles and the prices are great! The website was easy to navigate.

Date of experience: June 30, 2021
Missouri
1 review
0 helpful votes
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I had no problem with this website. My dress arrived in about fourteen days and in fantastic condition. The clothing on this site is plain, so I anticipated that the material should be of cheaper quality and better than anticipated.

Date of experience: July 31, 2021
California
1 review
0 helpful votes
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Expecting more
August 30, 2021
Updated review

I was not able to apply the 15% off coupon.
The garment was not the color that was shown.

Date of experience: July 31, 2021
Jules R. Noracora Rep
over a year old

Thank you for your patience, sorry to hear that the product does not meet your expectations.

Did you enter the discount code and click the APPLY button to activate your coupon code? You need to enter the coupon code before checkout, and then click Apply to activate it.
Which coupon code are you referring to? Please make sure that the discount code you entered is correct.

If you forget to enter the code, you will miss the opportunity to enjoy the corresponding discount.

We will improve the use of our product. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I was not able to apply the 15% off coupon
July 31, 2021
Previous review

I was not able to apply the 15% off coupon.

Date of experience: June 30, 2021
South Carolina
1 review
0 helpful votes
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It took over 2 months to receive my order and even then many items still weren't in stock and I canceled the remaining items. I was shopping for clothes for my vacation and didn't end up with anything for my trip which was a month and a half after I placed the order. This should have been plenty of time. When the items finally started coming in almost half of the clothes didn't fit even though I checked measurements on everything before I ordered them. Also the quality was really cheap but I questions that's what you get from China. I wanted to return the items that didn't fit and I found out I'd have to pay to return and it would cost more to ship back then what the clothes cost in the first place. There was no way to call and speak with someone so I had to email back and forth and it took days for them to respond. They said I could keep the clothes and get 50% of the purchase price back to use on a future purchase so I thought that was my best option. Little did I know that I would have to spend over 100+ dollars to use a coupon code to get the money off. This was not what I was told. I already spent over $400 with them and will not waste any more money on their crap. Don't waste your time and money on this company you'll be very disappointed.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Louisiana
1 review
5 helpful votes
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First time order
August 30, 2021
Updated review

Size guide differs between items causing concern about how items will actually fit. 75% of the items ordered do NOT fit according to them measurements stated on the size chart for each item. I was very excited about the shirt with the map of the world… UNTIL I realized the large black lettering Misspelled Atlantic on both front and back. I'm donating the items to charity. Returns will cost more than I paid. Learned when prices look too good to be true you can bet they are.

Date of experience: July 30, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

After inspection, we have not received your product complaint picture or return request. Can you send us the picture of the wrong product you received for verification?

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Size guide differs between items causing concern about...
July 27, 2021
Previous review

Size guide differs between items causing concern about how items will actually fit.

Date of experience: June 27, 2021
Washington
2 reviews
0 helpful votes
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Thankyou
August 30, 2021
Updated review

Very helpful in resolving a problem I had I contacted and they responded right away

Date of experience: July 30, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I LOVE IT HOPEFULLY IT WILL GET HERE IN 7-10 DAYS AS...
June 30, 2021
Previous review

I LOVE IT HOPEFULLY IT WILL GET HERE IN 7-10 DAYS AS CLAIMED

Date of experience: June 30, 2021
Washington
1 review
0 helpful votes
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The dress looks like a rag. I hate it and can't wear it,
August 30, 2021
Updated review

I wanted to speak to someone regarding shipment info. Could not find a way to contact you. I need this Dress by August 5,2021.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We have just sent the return information to your mailbox, please pay attention to check: To: [email protected]

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I wanted to speak to someone regarding shipment info
April 22, 2021
Previous review

I wanted to speak to someone regarding shipment info. Could not find a way to contact you. I need this Dress by August 5,2021.

Date of experience: March 23, 2021
Vermont
1 review
1 helpful vote
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Ghosted
August 29, 2021
Updated review

Difficult to go between pages on a phone, from viewing a single item to going back to category.

No return contact when I sought to return my items. Return procedures are arduous and are a dead end. I need permission to return clothes that don't fit!? I need to send them to China? And you don't contact me about that so I can meet the deadline for that return? It's ridiculous. I will not shop with you again. I'm annoyed I did so in the first place after years of ignoring your Facebook ads.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

After inspection, we have responded to your return request. Have you not received our email?

------------------------------------
From: [email protected] Sent: 2021-07-20 11:00:07 (duration: 13.31 days)
To: [email protected] sent successfully

……
--------------------------------------
It is recommended that you check the spam mailbox.
And then reply to our email as soon as possible so that we can better serve you.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Difficult to go between pages on a phone, from viewing...
July 28, 2021
Previous review

Difficult to go between pages on a phone, from viewing a single item to going back to category.

Date of experience: June 28, 2021
Pennsylvania
1 review
0 helpful votes
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Frustrating!
August 29, 2021
Updated review

Trying to return items is ridiculous!
Poor customer service..

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Like the prices I hope the items are good quality
June 29, 2021
Previous review

Like the prices I hope the items are good quality

Date of experience: June 29, 2021
Washington
1 review
1 helpful vote
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Sizes aren't what they say
August 29, 2021
Updated review

The web site was easy to use with lots of choices. The prices are unbelieveably low. When something is too good to be true - be ware!

I ordered 3 pair of slacks. Two pair said they were my size, but I'm a large (fat) person. The pants had my size on them but were so small that I don't think they'd fit the legs and waist of my quite slender granddaughter.

Date of experience: July 30, 2021
Miss W. Noracora Rep
over a year old

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Web site easy to use, so many choices, good prices!
June 30, 2021
Previous review

Web site easy to use, so many choices, good prices!

Date of experience: June 30, 2021
Illinois
2 reviews
0 helpful votes
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Good communication
July 30, 2021
Updated review

Quick and accurate. Communication between company and buyer very good.

Date of experience: July 30, 2021

Quick and accurate
June 30, 2021
Previous review

Quick and accurate.

Date of experience: June 30, 2021
North Carolina
1 review
0 helpful votes
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1st time- doubtful for another
July 30, 2021
Updated review

Quality nothing to rave about….
Size not true to expectation.

Date of experience: July 30, 2021

We will see!
June 30, 2021
Previous review

We will see!

Date of experience: June 30, 2021
Texas
1 review
0 helpful votes
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I have been recommending this online clothing store to my friends and family and for sure, I would not buy anywhere else on the internet, as the quality of the clothing is simply amazing.

Date of experience: July 30, 2021
New York
1 review
0 helpful votes
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Excellente qualité. C'est ma boutique en ligne préférée! La qualité est excellente. Tous les vêtements que j'achète ici durent toujours et gardent leur forme et leur couleur.

Date of experience: July 30, 2021
Georgia
1 review
0 helpful votes
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Not so much
July 30, 2021

When the dresses came I could probably wear them to bed. Very cheaply made. Thin would be a good word.

Date of experience: July 30, 2021
Colorado
2 reviews
0 helpful votes
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I thought your selection was great but when I received one of the dresses (final sale) I was very disappointed with how the dress looks. I have donated the dress and have asked to be removed from your mailing list since I hated the one dress and found the other dress good. I have just decided not to order from you anymore despite your wide selection. I thought I was getting a good deal but instead received a dress that I hated. I couldn't return it but have since donated the dress. Thank you.

Date of experience: July 29, 2021

Very nice selection
March 16, 2021
Previous review

Very nice selection.

Date of experience: March 16, 2021
California
2 reviews
0 helpful votes
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Your website needs work
August 29, 2021
Updated review

I had a difficult time navigating through your website. I could not scroll down to see size and product info.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2021
Miss W. Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience caused.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I had a difficult time navigating through your website
July 28, 2021
Previous review

I had a difficult time navigating through your website. I could not scroll down to see size and product info.

Date of experience: June 28, 2021
Ohio
1 review
0 helpful votes
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Website easy to navigate and photos are clear. Also like sizing chart.

Date of experience: July 29, 2021

Website easy to navigate and photos are clear
June 29, 2021
Previous review

Website easy to navigate and photos are clear. Also like sizing chart.

Date of experience: June 29, 2021
Louisiana
1 review
0 helpful votes
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Cheap foreign dresses. Can't return $$$$$$
August 28, 2021
Updated review

Cheap foreign merchandise. Nothing like pictured models. Models probably have clips in there back side making product look good.
You can not return unless you pay for overseas shipping.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2021
Miss W. Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great prices, easy experience
June 18, 2021
Previous review

Great prices, easy experience

Date of experience: June 17, 2021
California
1 review
0 helpful votes
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Order received-3 items to return with NO RESPONSE
August 28, 2021
Updated review

I have sent 3 emails to the *******@noracora.com since 3 of the 6 items I ordered need to be returned. I requested a Return Authorization for Order # HBPT******* since the day I received the items with no response. The order details above shows the 3 items as returned, but I have not received the Return Address or the Return Authorization information required to send items back.

Date of experience: July 29, 2021
Miss W. Noracora Rep
over a year old

Sorry for any inconvenience caused.

Per checking, we have replied your return request 9 days ago. Please check spam emails sometimes.

We've also sent another email to you. Please double check and reply.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Should have pictures of front and back of clothing...
July 29, 2021
Previous review

Should have pictures of front and back of clothing items and more detail.

Date of experience: June 29, 2021