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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Pennsylvania
1 review
0 helpful votes
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Beautiful styles, wide selection of sizes, and inexpensive prices! Love it!

Date of experience: August 2, 2021

Beautiful styles, wide selection of sizes, and inexpensive...
July 4, 2021
Previous review

Beautiful styles, wide selection of sizes, and inexpensive prices! Love it!

Date of experience: July 3, 2021
Pennsylvania
1 review
0 helpful votes
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Interesting Products
August 3, 2021
Updated review

I was drawn in by the ads on Facebook of unique clothing and shoes. I was impressed with the prices and the wide selection of styles and design. I was not so impressed with the shipping time as I was surprised to discover that it was coming internationally. Most of what I ordered met my expectations but a few items were very small or not what was pictured online.

Date of experience: August 2, 2021

I like the diverse product options, creative designs,...
July 3, 2021
Previous review

I like the diverse product options, creative designs, and colorful choices

Date of experience: July 3, 2021
Colorado
1 review
0 helpful votes
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Great jewelry
August 3, 2021
Updated review

Fun, fun, fun! Lots of little shipments but it all arrived, and fairly quickly. Clothing sizes are weird and inconsistent but some products were nice.

Date of experience: August 2, 2021

Fun, fun, fun!
July 4, 2021
Previous review

Fun, fun, fun!

Date of experience: July 3, 2021
California
1 review
0 helpful votes
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The blouses were not true to size.
August 3, 2021
Updated review

Easy to buy but No instructions on how to return items.

Date of experience: August 2, 2021

Easy website to navigate
July 4, 2021
Previous review

Easy website to navigate. Hopeful that clothing sizes are true.

Date of experience: July 3, 2021
New York
1 review
0 helpful votes
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Beyond frustrated
September 2, 2021
Updated review

The website is tortuous. The search function is not detailed enough for so much inventory (e.g., I would like to eliminate cotton blends, but i cannot). Everytime I had to go back (used the backspace key), the website would not respond, or it would bring me back to a different place than where I was before. At one point the icon went in a circle for over an hour and I could not place the order. Then it dropped completely. It could be my connection, but no other website gave me this trouble all day. I would hesitate to spend more time on your website. Even worse, When I finally could submit my order and received my order, almost all of it was unusable. The "leather" shoes were plastic, and the clothing was sized at least two sizes too small. When I requested a return authorization, I was told to wait up to 48 hours but never received one. I emailed you find out why and got no response. I finally disputed the charge with my credit card company, I am never buying from Noracora again.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

After checking, we had replied to your emails ten days and seven days ago respectively.
Have you never received our mail? We recommend that you check your spam mailbox for mail:

From: [email protected] Sent: 2021-07-24 15:35:07 (duration: 10.06 days)
To: [email protected] sent successfully

======================
From: [email protected] Sent: 2021-07-27 15:11:36 (duration: 7.08 days)
To: [email protected] sent successfully

-------------------------

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


The website is tortuous
August 3, 2021
Previous review

The website is tortuous. The search function is not detailed enough for so much inventory (e.g., I would like to eliminate cotton blends, but i cannot). Everytime I had to go back (used the backspace key), the website would not respond, or it would bring me back to a different place than when I was before. At one point the icon went in a circle for over an hour and I could not place the order. Then it dropped completely. It could be my connection, but no other website gave me this trouble all day. I would hesitate to spend more time on your website.

Date of experience: July 3, 2021
Michigan
1 review
0 helpful votes
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Inadequate Return Policy
August 3, 2021
Updated review

When I requested to return the dress, due to it being unflattering, I received an email discouraging me from returning it - saying that I'd have to mail it to China, I'd have to pay, and that it could take a long time, and it was better that I just keep it, and they'd give me a 15% refund so I could have it altered it I wanted. Won't be purchasing from this company again.

Date of experience: August 2, 2021

Great variety of choices, and well-organized website
July 3, 2021
Previous review

Great variety of choices, and well-organized website.

Date of experience: July 3, 2021
Pennsylvania
2 reviews
0 helpful votes
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Wonderful Clothes at Noracora
August 2, 2021
Updated review

Love all of the stuff! Discounts too! I bought a few things and I love every piece!

Date of experience: August 2, 2021

Love all of the stuff!
July 3, 2021
Previous review

Love all of the stuff! Discounts too!

Date of experience: July 3, 2021
Florida
1 review
0 helpful votes
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Good clothing
September 1, 2021
Updated review

Your website runs a little slow lately take a few minutes to load and scroll down. Love looking at the clothes but why does it take so long to get to me.

Date of experience: August 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us.

We suggest you can try to use another browser, or you can clear the browser's cache.
Or try to use our App to get a more convenient shopping.

We`ll forward your sincere feedback to relevant departments and keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Your website runs a little slow lately take a few minutes...
August 2, 2021
Previous review

Your website runs a little slow lately take a few minutes to load and scroll down

Date of experience: July 3, 2021
Florida
1 review
0 helpful votes
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Pretty and comfortable dresses.
August 2, 2021
Updated review

A very easy purchase. Two nice and pretty and comfortable dresses.

I received two comfortable easy-to-wear dresses.

Date of experience: August 2, 2021

Easy to navigate and complete
July 3, 2021
Previous review

Easy to navigate and complete

Date of experience: July 3, 2021
Texas
2 reviews
0 helpful votes
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Good quality, attractive clothes
August 2, 2021
Updated review

I've enjoyed wearing the clothes I ordered. They are pretty and stylish. Two out of 12 items didn't fit but returning to China is too costly. So I was given a small percent refund. You have to be super careful with size choice when ordering each item. The size numbers are different for each item.

Date of experience: August 2, 2021

I was looking for the 15% discount for signing up. But...
July 1, 2021
Previous review

I was looking for the 15% discount for signing up. But I am happy with the prices.

Date of experience: July 1, 2021
New Jersey
1 review
0 helpful votes
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Shorts ordered mis sized and poor quality
September 1, 2021
Updated review

I ordered 2 XL shorts. They were labeled XL, however their measurements were more in line with a size 6. In addition 1 pair was not sewn together well and the waistband was detached in one area. I am currently trying to resolve the matter with Noracora. Their return policy does not accommodate errors on their part.

Date of experience: August 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

After checking, we have replied you two days ago:

From: [email protected] Sent: 2021-08-01 13:05:07 (duration: 2.06 days)
To: [email protected] sent successfully
----------------

But we have not received your reply, please reply to our email as soon as possible to solve your order problem.

Have you not received our email? It is recommended that you check the spam mailbox.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great style for the price
July 3, 2021
Previous review

Great style for the price

Date of experience: July 3, 2021
Florida
1 review
0 helpful votes
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Completely Satisfied
September 1, 2021
Updated review

Noracora's customer service is very helpful! I had an issue with my order and their customer service worked hard to make sure I was happy. I am now completely satisfied with the resolution we together came up with. Thank you very much!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
Jules R. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Love the dresses
July 1, 2021
Previous review

Love the dresses. Also the discounts.

Date of experience: July 1, 2021
California
2 reviews
0 helpful votes
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Scam Company
September 1, 2021

Third time I tried this company. Shame on me!
Ordered pants in 3x because they are so small. Added expedited postage and weeks later received a S.
Ten plus emails, always asking my order number as if they did not have it by now.
Were not willing to get me a pair in the correct size snd returns are impossible. Going to China.
Never never again!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

We are also very sorry about this, but after inspection, we only found this order you provided: HBPT00477727, and there is only one product (One Denim Pants) in this order.

And after inspection, the product in this order you bought is size S jeans, we did not send you the wrong product, what we send you is the product according to your choice:

PAAMD705527B Elastic Waist Harem Jeans Plus Size Denim Pants
Color: Blue; size: S
-31360513
WP-056057016

We really have no way to find your other products, and you have not provide us with the order numbers of your other orders. In this way, there is no way that we cannot find your other orders, nor can we find the other two pants you said you bought, or the shoes you said you bought.

Did you shop on other clothing websites and then remembered it wrong?

Or please provide us with the order numbers of other orders you mentioned so that we can better serve you. Please advice.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Missouri
1 review
0 helpful votes
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My experience
August 2, 2021
Updated review

Easy to use process, easy to checkout, sizing of Nora Cora items seemed to be in line with the sizing guide, but the other products I received that did not have Nora Cora tag on them were not in line and I am sending them back.

Date of experience: August 2, 2021

Easy to use process
July 3, 2021
Previous review

Easy to use process

Date of experience: July 3, 2021
Texas
1 review
0 helpful votes
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Ordering a dress
September 1, 2021

I got my dress on time. The dress looked like the picture that I ordered.

Date of experience: August 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Sorry for this situation, but after inspection, the size chart of this product has indeed stated the length of the dress. Please see the product information:

https://noracora.com/products/abstract-casual-short-sleeve-shift-dresses

Size Chart
Size Length
Cm inch
S ------- 141 55.5 100 39.4
M------- 142 55.9 105 41.3
L------- 143 56.3 110 43.3
XL------- 144 56.7 115 45.3
XXL------ 145 57.1 120 47.2
3XL------ 146 57.5 125 49.2

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
3 reviews
0 helpful votes
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Poor quality
September 1, 2021
Updated review

Cheap material, and not as pictured
It would cost me more $$ to mail it back

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Love the items
February 23, 2021
Previous review

Love the items

Date of experience: February 22, 2021
Florida
1 review
0 helpful votes
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Waiting for return instructions
August 2, 2021
Updated review

I was supposed to hear regarding return instructions within 48 hours. It has been over a week and I have heard nothing. The dresses I ordered were way too small and I need to return them. My experience with ordering before was great. But If I don't hear back I will never order again.

Date of experience: August 2, 2021

It has been great
February 20, 2021
Previous review

It has been great. Thank you.

Date of experience: February 20, 2021
Illinois
2 reviews
0 helpful votes
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The shoes hurt my feet
August 2, 2021
Updated review

Quick and easy. My big toes hit the front and it's painful.

Date of experience: August 2, 2021

Quick and easy
July 3, 2021
Previous review

Quick and easy.

Date of experience: July 2, 2021
New Mexico
1 review
0 helpful votes
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Some good some bad
August 2, 2021
Updated review

Problems with the screen not allowing me to submit my payment information. It took several attempts.
Some of the clothes are nice and some are very cheaply made and I'll fitting.

Date of experience: August 1, 2021

The screen froze several times which was frustrating
July 2, 2021
Previous review

The screen froze several times which was frustrating. Other than that it was a good experience.

Date of experience: July 2, 2021
Illinois
1 review
0 helpful votes
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I placed my first and last order with NoraCora. Not only did I not receive my order but had to continually stay on them to get information. Last response was order was damaged. I was not offered a refund or replacement for items not received. Please do not be fooled like I was

Date of experience: August 1, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

However, after inspection, we found that the reason why you did not receive the order is that you filled in your address incorrectly. This address error problem caused your order to be destroyed by the logistics provider, so you could not receive your package.

Please fill in the correct information when making online purchases in the future.

Then we found that after receiving your email from the very beginning, we have immediately proposed a very reasonable refund and compensation service for your order, but you have always ignored our emails and never responded to our emails about negotiations. Without your answer and reply, we cannot operate any without authorization. That's why you did not receive a refund.

Please reply to our email as soon as possible to solve your order problem as soon as possible:

From: [email protected] Sent: 2021-02-03 11:43:01 (Duration: 181.26 days)
To: t*********[email protected] sent successfully

---------------
We have just sent a new email to your mailbox again, please reply to us as soon as possible to solve your order problem.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!