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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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Always a good experience. Clothes I have ordered are always nice and good quality.
Always a good experience. Clothes I have ordered are always nice and good quality.
Great experience, lots of choices! I couldn't stop browsing because every time I found something I liked, there were so many other ideas that popped up on the browsing feed.
Great experience, lots of choices! I couldn't stop browsing because every time I found something I liked, there were so many other ideas that popped up on the browsing feed.
User friendly and great customer connection!
Great service and delivery updates!
Ordered clothes. Need to return some items. After I asked for Return Slip, never got it. Nor did I get a refund or be able to contact anyone.
Small sizes are very big. I typically wear a small. These were all more like a medium. I can't wear them and the return policy is very frustrating. I will not order again.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Per checking, we have confirmed your refund through the email. Did it go to your spam?
From: [email protected] Sent: 2021-08-04 10:06:34
To: r***[email protected]
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I had questions about my order. The company responded quickly to my query to resolve my questions.
Sorry for any inconvenience caused.
Per checking, only one return request found for a previous order HBPT00738269 and we do not find any code offered. What's the coupon code you mean?
FYI. Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Website was easy to navigate. However it took almost 3 weeks to receive the items. One item took even longer. The shirts were ok but the 3 dresses that I ordered were disappointing. They looked much nicer in the pictures.
It showed Jul30 to give 30% discount but gave 10% approx and first time buyer it promised to give 15% discount but nothing. Not impressed at all
Thank you for your feedback and sorry for any inconvenience caused.
After checking, discounts （Coupon Discount）have been applied to your order.
This is probably because you did not enter the discount code, which caused our system to automatically apply a discount for you.
You need to enter the correct discount code and click APPLY to activate the discount code to use the discounted price.
According to regulations, an order normally can only enjoy one discount. So your order may not be eligible for any more discounts.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It showed Jul30 to give 30% discount but gave 10% approx and first time buyer it promised to give 15% discount but nothing. Not impressed at all
I try to return the merchandise, the same day this arrived, and never received a answer from the company I try many ways to contact customer services but it was imposible. I request the retun tickets and I am still. Waiting, not even an email confirmation. You are very disrespecfull with people.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Per checking, you have sent us 5 emails and we replied everytime. Did you check the spam emails? We have also sent the return label several times.
From: [email protected] Sent: 2021-07-28 14:00:15
To: analu*****[email protected]
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
That's really great, we are very glad to hear that you have successfully received the package and appreciate these products. Thanks for your support, we wish you a pleasant shopping.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Don't like the Inability to order everything at one time
Everything fit and was exceptional quality. I ordered 4 dresses and 2 tops and they were all lovely
All purchased items claimed to be or contain cotton. Not one piece was as described. It was all plastic which is not wearable in the summer in SoCal. I also ordered two dresses, that are too hot anyway, two sizes larger and they still wouldn't fit. I couldn't try them on because it was too hot but when I held one up to my shoulders, about an inch short from each shoulder. When I wanted to return for a full refund, the company will only give a partial refund AFTER I had to pay to ship the items back to Hong Kong. Shipping will cost more than the clothing. Noracora only ships non-breathable, non-biodegradable polyester and does not have a U.S. based retailer for returns. Do not buy from this vendor.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The dress I purchased seems to be made of cheap material not of good quality. The bracelet was incorrectly made (words are upside down. I am very disappointed.
I bought two pairs of shoes on this website and they are very cute, the material is not real leather but it is similar. I fell in love, thank you.
I had fun shopping hopefully everything I bought is up to my standards all items looked really nice on the screen hopefully they look like that in person. Fun shopping with you!
I had fun shopping hopefully everything I bought is up to my standards all items looked really nice on the screen hopefully they look like that in person.
Very horrible experience horrible experience horrible
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I would choose this site again assuming I was confident the item would fit. I had to submit a return request 3 times before I could get a response and then the option wasn't great - keep clothes I didn't want because they didn't fit but get 40% refund or ship items to China. I went with the partial refund as shipping would have cost more
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It was very difficult to find out where the product was coming from, China! Also paying in US Dollars was very misleading.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
After inspection, we only received your emails requesting to cancel the remaining unshipped products and we have already responded to you, but we did not receive any emails from you afterwards. Therefore, we cannot continue to reply to you or continue to solve the problem for you.
Please reply to our email as soon as possible so that we can solve the problem for you.
We have replied to your email 19 days ago:
From: [email protected] Sent: 2021-07-16 15:58:53 (duration: 19.02 days)
To: [email protected] sent successfully
……
HBPT00733914
-------------------------
Have you not received our email? It is recommended that you check the spam mailbox.
If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us
How to Make Your Return:
Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I don't understand when it says Canada and they charge USDollars.
Outside of the delayed delivery it was a great experience
Dawn S
Quick and Easy for my 1st purchase
Dawn S
Do not buy clothes from Noracora. Clothing is totally different from images online. Quality of material is cheap, like someone else said, like children's Halloween costumes. Poor craftsmanship. For example you can see the serged edge of the hem showing through the lace panel at the bottom of this orange and white polkadot dress, Which they said was cotton but it feels like polyester Plus to return items you have to go through several emails and then return ship to China at your expense.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
We are not a scam. Per checking, we have replied your return request days ago,. Please check the spam emails if possible.
From: service@noracora. Com Sent: 2021-07-27 11:25:17
To: ma***[email protected]
We've sent you another email. Please reply accordingly.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!