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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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I was suppose to get 50% off First time purchase suppose to get 50% off.
First time purchase suppose to get 50% off.
Lovely clothes. Sizes are so different. Nothing fit
Need easier method to find items when shopping. Some of the items were made with very different material... not sure if they will be durable.
On the other hand, the offering is very diverse - not the same old styles that everyone sells.
The clothes are cheap quality, they do not look like the pics. They make you pay for returns. The cost to ship back is more than I paid for the clothes. The cuts of the clothes are not like the pics. If I knew how bad the quality was I never would have bought them.
Could not use discount code. Clothes came smaller than size chart stated. Waited over 6 weeks
Would not let me use discount code SPRING2023
Need to return. To large. Need return information
Had to wait
We are deeply sorry that you are not satisfied with our product and service. What we have been trying to do is to make you have a good experience of shopping.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can submit your return request in this page: https://noracora.com/order-query
How to Make Your Return
â‘ Click the "Tracking Order" feature at the bottom menu of our home page.
â‘¡Enter your Email Address and Order Number.
â‘¢There is a "Return" button in the specific order.
You need to click it to submit the return request and you will get authorization and a return address via email within 48 hours.
Once we receive your return, please allow 3 to 5 business days to process your returns.
Kind reminder
-Return packages should be authorized. Any return request not authorized by the customer service will not be honored.
-Item(s) must NOT be returned to the address on the package you received. That is not our return address and will affect the processing of your return.
My first time shopping with you and so far it was fun. Be glad when order arrives
The 2 pair of shoes ordered are too big. The camas to wear over bra is wrong color, I already have a white one. The shirt is an XXL but based on the silky material it is too big. So hopefully I will be able to get my money back.
The website is really slow, and items are not what they seemed!
Some blouses I loved were not available in all sizes. I will wait to order
I was hoping the clothes look and fit as good they look on the website! Sadly, they do not. The sizing and fit is way off, especially if you are a plus size. The clothes are tight around the chest, but big around the neck. There is so much extra fabric in the back of the dress, so it's big around the waist. There is no form to this at all. The dresses need some stretch fabric like a poly-spandex. Plus it takes forever to get the product as it comes from China. I might give the shoes a chance, but I will not order clothing again.
Given a 25% discount code and it won't work and after placing a second order for over $110. It still doesn't accept discount code. Definitely not ordering from this site anymore. It's deliberately misleading just to get you to buy stuff until you check out then you are confronted with reality that the code is fake and you are being robbed! VERY DISAPPOINTING! WILL NO LONGER SHOP AT THIS STORE!
The clothes are cheaply made. They're not good quality and they shrink easily, or stretch out easily. They are not made with good quality. Have made the mistake of purchasing items more than once.will no longer purchase anything from this company. Many Items are irregular and the sizes are not accurate. I do NOT recommend wasting your hard earned money on any of these products.
Our apologies for any inconvenience this may have caused.
Upon checking, you've enjoyed our $10 off discount code, and some of the items you purchased are not eligible for the coupon.
Please note that pre-sale, flash sale and final sale items cannot be combined with any other discounts and multiple discounts cannot be used simultaneously.
Also, we'll forward your sincere feedback to our team to optimize the features for discount applications. Thanks for your understanding.
In order to exchange size, you have to return at your own shipping expense and then repurchase! Size guide according to chart was incorrect. My items were too large.
Nice quality. Ample sized. Little bigger than others I have ordered. I don't like tight fitting garments
Easy to navigate page and quick check out. Items received as ordered nice fit and good additions to my closet.
The clothes are beautiful and choices are abundant.
Nice quality! The order took a little longer than expected. Worth the wait.
I ordered the casual grommet dress. It took 2 months to get here. I paid 37 + for it. I returned it because it was too big. I was only refunded 9.00. I will never do business with NORACORA again! When I requested it be exchanged, the chat person said do it yourself. Neither myself or anyone I talk to will ever do business with NORACORA again!
Please accept our sincere apologies for any inconvenience caused.
Please note that the address on the received package is not our return address, it is only a hub of the shipping company.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping if you're returning the item because you changed your mind, and our return policy states that buyers are responsible for return shipping.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
I made the mistake of ordering 2 dresses from this place. I needed to return the first one I received due to it being so Cheap. I requested the return as per the paper that was included. To my shock- not really cause after reading I knew I had been taken. Here is what was sent to do a return. Just so you know- this is no where on their site anywhere- not even in their return policy. The 5 star reviews on their site are all fake. Please beware of this China SCAM. Read below
We received your return request.Our return center is located in China so it will cost much in return shipping.In order to help you skip the complicated return steps and help you not waste money on return shipping.
We would like to offer you
3 options for keeping the item(s) in question instead of returning it back.You can choose one of them.
1.A 15% money refund for keeping the item(s) in question.
2.Wallet credit.The refund amount will be calculated as a 15% money refund*120%.You can learn more about the wallet credit here https://www.noracora.com/wallet-service(Note: After reading the terms, it means that you accept the agreement)
3.A 30% off code for your next purchase.
Quick and easy shopping. Great prices and Quality products!
I love Noracora clothes! I get so many compliments - they're different from any other brand, so many choices! Good value too. Thanks heaps!
3 items were just what I wanted, I'm very happy about them. 1 item was not what I expected, I'm not sure what to do - can I return it?
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!


Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Before that, for goodwill, we would offer some solutions to satisfy our customers.
Sorry that you're not satisfied with that. Please get in touch with us, and we'd love to confirm more details about your return request and communicate with you.