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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Texas
2 reviews
0 helpful votes
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Very Satisfied
March 10, 2023
Updated review

I was suppose to get 50% off First time purchase suppose to get 50% off.

Date of experience: March 10, 2023

First time purchase suppose to get 50% off
February 4, 2023
Previous review

First time purchase suppose to get 50% off.

Date of experience: February 3, 2023
Oklahoma
3 reviews
0 helpful votes
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Sizes wrong. Fabric not as shown
April 9, 2023
Updated review

Lovely clothes. Sizes are so different. Nothing fit

Date of experience: March 10, 2023

Lovely clothes
February 5, 2023
Previous review

Lovely clothes

Date of experience: February 5, 2023
Rhode Island
1 review
0 helpful votes
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Need easier method to find items when shopping. Some of the items were made with very different material... not sure if they will be durable.
On the other hand, the offering is very diverse - not the same old styles that everyone sells.

Date of experience: March 10, 2023
Minnesota
1 review
0 helpful votes
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Don't buy from them
April 8, 2023

The clothes are cheap quality, they do not look like the pics. They make you pay for returns. The cost to ship back is more than I paid for the clothes. The cuts of the clothes are not like the pics. If I knew how bad the quality was I never would have bought them.

Date of experience: March 9, 2023
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

Before that, for goodwill, we would offer some solutions to satisfy our customers.

Sorry that you're not satisfied with that. Please get in touch with us, and we'd love to confirm more details about your return request and communicate with you.

Florida
3 reviews
0 helpful votes
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My first time
April 8, 2023
Updated review

Could not use discount code. Clothes came smaller than size chart stated. Waited over 6 weeks

Date of experience: March 9, 2023

Would not let me use discount code SPRING2023
March 9, 2023
Previous review

Would not let me use discount code SPRING2023

Date of experience: February 7, 2023
Texas
2 reviews
0 helpful votes
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Shoes to large
April 8, 2023
Updated review

Need to return. To large. Need return information
Had to wait

Date of experience: March 9, 2023
Miss W. — Noracora Rep
over a year old

We are deeply sorry that you are not satisfied with our product and service. What we have been trying to do is to make you have a good experience of shopping.

All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.

You can submit your return request in this page: https://noracora.com/order-query

How to Make Your Return

â‘ Click the "Tracking Order" feature at the bottom menu of our home page.

â‘¡Enter your Email Address and Order Number.

â‘¢There is a "Return" button in the specific order.

You need to click it to submit the return request and you will get authorization and a return address via email within 48 hours.

Once we receive your return, please allow 3 to 5 business days to process your returns.

Kind reminder

-Return packages should be authorized. Any return request not authorized by the customer service will not be honored.

-Item(s) must NOT be returned to the address on the package you received. That is not our return address and will affect the processing of your return.


Great.hope the product is good
February 4, 2023
Previous review

Great.hope the product is good

Date of experience: February 4, 2023
Kentucky
1 review
0 helpful votes
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My first time shopping with you and so far it was fun. Be glad when order arrives

Date of experience: March 9, 2023
Illinois
1 review
0 helpful votes
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The Shipment I received today
March 9, 2023

The 2 pair of shoes ordered are too big. The camas to wear over bra is wrong color, I already have a white one. The shirt is an XXL but based on the silky material it is too big. So hopefully I will be able to get my money back.

Date of experience: March 9, 2023
Utah
4 reviews
0 helpful votes
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A picture does NOT say a thousand words
April 8, 2023
Updated review

The website is really slow, and items are not what they seemed!

Date of experience: March 8, 2023

Some blouses I loved were not available in all sizes
January 6, 2023
Previous review

Some blouses I loved were not available in all sizes. I will wait to order

Date of experience: January 6, 2023
Illinois
1 review
0 helpful votes
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Poorly made
March 8, 2023

I was hoping the clothes look and fit as good they look on the website! Sadly, they do not. The sizing and fit is way off, especially if you are a plus size. The clothes are tight around the chest, but big around the neck. There is so much extra fabric in the back of the dress, so it's big around the waist. There is no form to this at all. The dresses need some stretch fabric like a poly-spandex. Plus it takes forever to get the product as it comes from China. I might give the shoes a chance, but I will not order clothing again.

Date of experience: March 8, 2023
Pennsylvania
2 reviews
0 helpful votes
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Given a 25% discount code and it won't work and after placing a second order for over $110. It still doesn't accept discount code. Definitely not ordering from this site anymore. It's deliberately misleading just to get you to buy stuff until you check out then you are confronted with reality that the code is fake and you are being robbed! VERY DISAPPOINTING! WILL NO LONGER SHOP AT THIS STORE!
The clothes are cheaply made. They're not good quality and they shrink easily, or stretch out easily. They are not made with good quality. Have made the mistake of purchasing items more than once.will no longer purchase anything from this company. Many Items are irregular and the sizes are not accurate. I do NOT recommend wasting your hard earned money on any of these products.

Date of experience: March 8, 2023
Miss W. — Noracora Rep
over a year old

Our apologies for any inconvenience this may have caused.

Upon checking, you've enjoyed our $10 off discount code, and some of the items you purchased are not eligible for the coupon.

Please note that pre-sale, flash sale and final sale items cannot be combined with any other discounts and multiple discounts cannot be used simultaneously.

Also, we'll forward your sincere feedback to our team to optimize the features for discount applications. Thanks for your understanding.

New York
1 review
0 helpful votes
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Unsatisfactory return policy!
April 7, 2023

In order to exchange size, you have to return at your own shipping expense and then repurchase! Size guide according to chart was incorrect. My items were too large.

Date of experience: March 8, 2023
Arizona
1 review
0 helpful votes
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Love these tops
March 8, 2023

Nice quality. Ample sized. Little bigger than others I have ordered. I don't like tight fitting garments

Date of experience: March 8, 2023
Ohio
2 reviews
0 helpful votes
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Great Site
March 8, 2023
Updated review

Easy to navigate page and quick check out. Items received as ordered nice fit and good additions to my closet.

Date of experience: March 8, 2023

Great selection and size range
March 13, 2022
Previous review

Great selection and size range.

Date of experience: March 13, 2022
Arizona
1 review
0 helpful votes
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Terri's 1st experience
March 8, 2023

The clothes are beautiful and choices are abundant.

Date of experience: March 8, 2023
Wyoming
1 review
0 helpful votes
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Pleasantly satisfied.
March 8, 2023

Nice quality! The order took a little longer than expected. Worth the wait.

Date of experience: March 8, 2023
Utah
1 review
0 helpful votes
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I ordered the casual grommet dress. It took 2 months to get here. I paid 37 + for it. I returned it because it was too big. I was only refunded 9.00. I will never do business with NORACORA again! When I requested it be exchanged, the chat person said do it yourself. Neither myself or anyone I talk to will ever do business with NORACORA again!

Date of experience: March 8, 2023
Miss W. — Noracora Rep
over a year old

Please accept our sincere apologies for any inconvenience caused.

Please note that the address on the received package is not our return address, it is only a hub of the shipping company.

Items need to be returned to our fulfillment center and the buyer is responsible for return shipping if you're returning the item because you changed your mind, and our return policy states that buyers are responsible for return shipping.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

Pennsylvania
1 review
0 helpful votes
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What a SCAM
April 6, 2023

I made the mistake of ordering 2 dresses from this place. I needed to return the first one I received due to it being so Cheap. I requested the return as per the paper that was included. To my shock- not really cause after reading I knew I had been taken. Here is what was sent to do a return. Just so you know- this is no where on their site anywhere- not even in their return policy. The 5 star reviews on their site are all fake. Please beware of this China SCAM. Read below

We received your return request.Our return center is located in China so it will cost much in return shipping.In order to help you skip the complicated return steps and help you not waste money on return shipping.

We would like to offer you

3 options for keeping the item(s) in question instead of returning it back.You can choose one of them.

1.A 15% money refund for keeping the item(s) in question.

2.Wallet credit.The refund amount will be calculated as a 15% money refund*120%.You can learn more about the wallet credit here https://www.noracora.com/wallet-service(Note: After reading the terms, it means that you accept the agreement)

3.A 30% off code for your next purchase.

Date of experience: March 7, 2023
Missouri
1 review
0 helpful votes
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Impressed!
March 6, 2023

Quick and easy shopping. Great prices and Quality products!

Date of experience: March 6, 2023
New Zealand
1 review
0 helpful votes
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My Noracora purchases
March 6, 2023
Updated review

I love Noracora clothes! I get so many compliments - they're different from any other brand, so many choices! Good value too. Thanks heaps!

Date of experience: March 5, 2023

Purchase of 4 items
July 28, 2022
Previous review

3 items were just what I wanted, I'm very happy about them. 1 item was not what I expected, I'm not sure what to do - can I return it?

Date of experience: July 27, 2022