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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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The dress arrived in time for my event, it is made of good quality, the sizing is correct, and I received many compliments. I washed it after I wore it and hung it to dry, it didn't shrink and looked the same as when it arrived. The lacy flats are adorable and will go great with summer shorts, skirts or capris.
Good...easy process. Not difficult to order and website was easy to navigate.
Go to the Better Business Bureau and you will see just how many people including myself got SCAMMED. I NEVER RECEIVED AN ORDER NUMBER BUT THEY TOOK MY $$$$
It was fairly easy to find what I wanted and pay for it. I will amend this after receipt of the product.
Now that I have Finally received the shoes, which took forever, what I received was the wrong color from what I ordered, the shoes are very cheap looking, and they are no where near the correct size. I wear a size 10 shoe, so I ordered a 10.5. My daughter-in-law wears a size 8. When I got the shoes, I tried them on and they were WAY too small for me. She tried them on and they fit her perfectly. This means, the company purposely sent the wrong color and size shoe, it took a month to get here, and I don't have the right shoes for a wedding in two weeks. I will never buy from this company again.
There are many to choose from, and a few favourites of those, of and of those a few, favorites wear inside the house and out and about.
Like so many choices and a few to pick.
The item I ordered is really poorly sized. I asked for a XL and I got really long legs which are ridiculous and a tiny waistline. I would like my money back and where I can send these back at your expense!
Dear valued customer
We understand that sizing can be a tricky issue, and we strive to provide accurate measurements and sizing information to help our customers choose the right fit.
We appreciate your feedback on this matter, and we will definitely look into ways to improve our sizing information in the future.
We are deeply sorry that you are not satisfied with our product and service. What we have been trying to do is to make you have a good experience of shopping.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can submit your return request in this page: https://noracora.com/order-query
How to Make Your Return
â‘ Click the "Tracking Order" feature at the bottom menu of our home page.
â‘¡Enter your Email Address and Order Number.
â‘¢There is a "Return" button in the specific order.
You need to click it to submit the return request and you will get authorization and a return address via email within 48 hours.
Once we receive your return, please allow 3 to 5 business days to process your returns.
Kind reminder
-Return packages should be authorized. Any return request not authorized by customer service will not be honored.
-Item(s) must NOT be returned to the address on the package you received. That is not our return address and will affect the processing of your return.
If you have any questions， please contact us by email at [email protected] or by chat online
We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.
It was good but looking forward to seeing product quality. Thx
It is great shopping but so things don't look the same.
Site seems to work well. It's my first time using your site. No, I've tried repeatedly to get the address where to return the dress. You have your costumers contact you via email. Which doesn't work. I tried and still don't have an address where to return the dress. I tried before leaving on vacation. With no response! I had to take your dress with me hoping to receive an email with the address to return your item. I notified my bank of the difficulties I'm having getting a return address. Who out their treats costumers in this manner. The bank has pulled my payment from you. PLEASE SEND ME THE ADDRESS WHERE YOU WANT MY RETURN ITEM SENT? IM REALLY ANNOYED HAVING THE DRESS TRAVELING WITH ME!
Dear valued customer
We apologize for the inconvenience and frustration you have experienced while trying to get the address to return the dress.
We understand that this can be frustrating, and we are committed to resolving this issue as soon as possible.
According to your request, we have sent you the return label, please check your email in time
We apologize for any delay or confusion caused by our response time, and we will do our best to ensure that all future inquiries are addressed promptly and efficiently.
Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work towards resolving this issue for you. If you have any further concerns or inquiries, please do not hesitate to contact us at any time.
If you have any questions，please contact us by email at [email protected] or by chat online
We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.
Site seems to work well. It's my first time using your site.
Website work well and products are good value. I like the various clothes ordered
Shipping can be slow but arrives in good shape.
Easy to buy but sorting & filtering a bit tricky. You site is NOT slow! Great atteibute
Very easy to navigate through. That made shopping easy.
Delivery was great but item was too small. Dress was not the same measurement as size chart indicated it would be.
PLEASE DO NOT ORDER FROM NORCORACA! I ordered shoes tracking numbers are saying no item's received this website is a scam they just want USA to send money then they send no merchandise and robot chat horrible with communication sent email waiting on response about cancellation
Dear valued customer
We apologize for the poor experience you have had with our company. We understand that it is frustrating to not receive your order and we would like to assist you in resolving this issue.
We have checked your order and found that two of the items have been shipped and were signed for on April 14th. Have you received the package? You can track the shipment on the USPS website with the tracking information we provided in the shipping notification email.
Regarding the other two items, we have canceled the shipment based on the feedback from your credit card company. We apologize for any inconvenience this may have caused.
If you have any questions，please contact us by email at [email protected] or by chat online
We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.
Very good! Nice clothing. Sizes vary - one blouse
Is a larger sizing, but will work.
The delivery is staking too long, sometimes your products are not fitting properly as well many time orders are being cancelled and not shipped
A 4 instead of 5 because the split shipment was delayed twice. I like the products, shorts.
Easy shoppping and easy checkout. Even got an unexpected discount!
I don't know cm so I have to go to a conversion chart to convert to inches. That's what we use in the USA.
Did not receive my order...so I don't know how it is
You rarely show the back of a dress or bathing suit and I don't want to guess wrong.
Returns are very difficult. I have sent in my request for return and have been waiting a week for the address to send my items to.
You rarely show the back of a dress or bathing suit and I don't want to guess wrong.
Easy to shop and receive merchandise; can not get any response for returns in about 1 month! Still trying to return dresses that don"t fit with no return address label!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear valued customer
We apologize for any poor shopping experience you may have had with us. After successfully placing an order, we would typically send an email notification to inform you of your order details, including the product information. Please check your email for this notification, or if you could provide us with your email address, our customer service team will be happy to assist you in locating your relevant order.
Thank you for bringing this to our attention, and we appreciate your understanding and patience as we work towards resolving any issues and improving our processes to ensure that all our customers receive quality products and excellent service.
If you have any questions，please contact us by email at [email protected] or by chat online
We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.