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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Virginia
1 review
0 helpful votes
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New customer
May 15, 2023

I was caught off guard by how expensive the shipping was

Date of experience: April 15, 2023
North Carolina
1 review
0 helpful votes
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Happy with Purchases
April 15, 2023

Great items, loved the way the clothes looked and fitted.

Date of experience: April 15, 2023
California
1 review
0 helpful votes
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Not what expected
April 15, 2023

Cute clothes. Many aren't suitable for 5ft tall women. Received order, sizing as far as fit was correct. The picture showed the white cotton slip over head dress much longer. It will work as a summer short nightie. Material is very thin. Other dress is ok. It fits, length ok, just looks cheap. Will work for around house and run to grocery store.

Date of experience: April 15, 2023
Wisconsin
1 review
0 helpful votes
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Product quality and reurn info
April 15, 2023

I am very disappointed in your product and can get no help with returning. I also have a delayed product I want to cancel. PLEASE HELP

Date of experience: April 15, 2023
Georgia
1 review
0 helpful votes
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Not what they advertised
May 15, 2023
Updated review

Shopping was easy and the pictures of the products were gorgeous. When I got my dresses the material was like shiny shower curtain material. It was awful! They were so ugly not at all what the pictures looked like.

Date of experience: April 15, 2023

It was hard to log in but the shopping is easy
March 16, 2023
Previous review

It was hard to log in but the shopping is easy

Date of experience: March 15, 2023
New York
3 reviews
0 helpful votes
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Some of the clothes were totally not as advertised, but everything was way too big, and b/c returns have to go to China, it was too expensive to return everything for sizes that actually fit so I spent all that money just (between the my two orders) to have nothing to show for it. I guess everything will end up at but I has forgotten some charity or other

Date of experience: April 14, 2023
Miss W. Noracora Rep
over a year old

Dear valued customer

We apologize for any dissatisfaction you may have experienced with our return service, and we appreciate your feedback. We are pleased to inform you that we have now opened a local returns warehouse in the United States, which means that returns no longer need to be sent back to China.

We understand that returning products can be inconvenient and costly, and we are committed to making this process as efficient and stress-free as possible for our customers. We hope that this new service will improve your experience with us in the future.

Regarding the issue of your return and refund, we have send the return label to you via email. Please double-check it.

Thank you for considering our products, and we appreciate your understanding and patience as we work towards providing quality products and excellent service to all of our customers.

If you have any questions, please contact us by email at [email protected] or by chat online

We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.


It took 3 days to get an answer to my questions, so...
April 15, 2023
Previous review

It took 3 days to get an answer to my questions, so I lost a better deal (coupon)

Date of experience: March 15, 2023
New Zealand
1 review
0 helpful votes
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Beware the sizing
May 15, 2023
Updated review

Easy site to use.
Ordered size med going by their sizing guide which would be size 10. Dresses way too big, probably equivalent to a size 14. Their distribution center is in China, way too expensive to send vack so have had to pay yo get them taken in.

Date of experience: April 14, 2023

Easy site to use
March 15, 2023
Previous review

Easy site to use

Date of experience: March 15, 2023
Massachusetts
1 review
0 helpful votes
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I love the large amount I get to choose fromPr
April 14, 2023
Updated review

It's easy and there is lots to choose from ‼
Prices are great!
The only thing that I don't like is how long it takes to get to me.
If it's a gift I would like it in a week after I order the item

Date of experience: April 14, 2023

It was kind of ok
March 16, 2021
Previous review

It was kind of ok

Date of experience: March 16, 2021
Georgia
1 review
0 helpful votes
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Very satisfied customer
April 14, 2023

Everything was so beautiful it was hard to just choose a few things but I will be ordering more. The check out process was a piece of cake.

Date of experience: April 14, 2023
North Carolina
1 review
0 helpful votes
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Disappointed
April 14, 2023

I love all the options! I had to empty my cart because I was spending so much! Can't wait to see my stuff! I did receive my order but sizes ran smaller. I ordered larger sizes but it didn't matter. Some shirts that I thought would be colorful were dull in color.

Date of experience: April 14, 2023
Arizona
3 reviews
0 helpful votes
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NoraCora.com is the WORST online shopping experience I have ever had! The clothes looked very pretty and figure-flattering on the website, but when I received the 5 tops I ordered, they were enormous and fit like potato sacks. They were not tapered at the waistline, like in the photos on their website. The necklace I received was so cheaply made, I wouldn't even give it to a child. But that's not even the worst part. My attempt at a return and refund has been a 6 month ordeal.
On September 3,2022 I ordered $99.99 worth of clothes so I would get free shipping. I received some items on September 15th and the remaining items on October 2nd. I decided to keep 1 baggy top to wear around the house, and to return the other 4.
When I contacted them to request a return shipping label, they informed me I would have to return the items to Guangzhou, China and pay for shipping and customs fees which could be very expensive, so they offered me a 15% refund. I said NO. They then offered me a 25% refund. I still said NO. So, they emailed me the return shipping label.
On October 14,2022 I paid USPS $44.75 in shipping and customs fees to return the items and for the last 6 months I have been tracking the package. The package arrived in Beijing China on Oct 22nd and made its way to Guangzhou on November 5th where it was "Held in Customs". It remained in this "Held in Customs" status in Guangzhou for months. As of Feb 25,2023 - the last time I checked the USPS tracking online – it said "Origin Post is Preparing Shipment", which didn't make any sense to me.
Now, on April 12,2023 I received the package in MY mailbox in Arizona with "Overdue Customs Declaration" stamped on it. I'm not sure exactly what that means, other than that now, 6 months later and $145 wasted, I am stuck with ugly, cheap, potato sack clothing that I don't want. I will never do business with this company again!

Date of experience: April 13, 2023
Miss W. Noracora Rep
over a year old

Dear valued customer

We apologize for any dissatisfaction you may have experienced with our return service, and we appreciate your feedback. We are pleased to inform you that we have now opened a local returns warehouse in the United States, which means that returns no longer need to be sent back to China.

We understand that returning products can be inconvenient and costly, and we are committed to making this process as efficient and stress-free as possible for our customers. We hope that this new service will improve your experience with us in the future.

Regarding the issue of your return and refund, we have processed the refund for the returned product as requested. We will take steps to ensure that similar issues do not arise in the future.

Thank you for considering our products, and we appreciate your understanding and patience as we work towards providing quality products and excellent service to all of our customers.

If you have any questions,please contact us by email at [email protected] or by chat online

We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.

Texas
1 review
0 helpful votes
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DONT DO IT! Bought 9 tops! 2 fit, others were oversized by about 3 sizes and were gauze material (gave to a friend)…1 was a short sleeve top (they also sold it as a long sleeve). My short sleeve version was the long sleeve with the sleeves LITERALLY sliced off! No hiding this fact! The edges were not hemmed, strings looses from the seams! CANNOT RETURN ANYTHING! They offer you 15% cash back of what you paid to keep the clothes! I just kept pushing and got it down to 40%. Lost money and only can/will be able to wear 1 of the 9!

Date of experience: April 13, 2023
Miss W. Noracora Rep
over a year old

Dear valued customer

We are sorry to hear about your negative experience with our company. We strive to provide high-quality products and excellent service to all of our customers, and we apologize for any issues or inconsistencies with the items you received.

We understand that sizing can be a tricky issue, and we strive to provide accurate measurements and sizing information to help our customers choose the right fit.

We appreciate your feedback on this matter, and we will definitely look into ways to improve our sizing information in the future.

Thank you for reaching out regarding your order. However, we were unable to locate your relevant order information based on the incorrect order number provided.

To better assist you, please send us an email or private message with further details about your order and any specific concerns or inquiries you may have. We will investigate the matter and do our best to resolve any issues or address any questions promptly and efficiently.

Thank you for considering our products, and we appreciate your understanding and patience as we work towards providing quality products and excellent service to all of our customers.

If you have any questions,please contact us by email at [email protected] or by chat online

We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.

Australia
1 review
0 helpful votes
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Long delay in delivery
May 13, 2023
Updated review

I ordered the items many weeks ago and I still haven't received them

Date of experience: April 13, 2023

Good so far
March 9, 2023
Previous review

Good so far

Date of experience: March 9, 2023
Arizona
1 review
0 helpful votes
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My Noracora wardward
April 13, 2023
Updated review

The only problem I had is the size, which ran too small. I love the design of the blouse, the colors and style. The prices are exceptional. It took a long time to arrive.

Date of experience: April 13, 2023

Easy to use website, great prices
March 10, 2023
Previous review

Easy to use website, great prices.

Date of experience: March 10, 2023
California
1 review
0 helpful votes
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Clothes too long.
May 13, 2023
Updated review

It was very easy to order. Hard to return. The models must be very tall.

Date of experience: April 13, 2023
Miss W. Noracora Rep
over a year old

Dear valued customer

Thank you for taking the time to provide feedback on your shopping experience. We are glad to hear that ordering was easy, but we apologize for any difficulty or inconvenience experienced when returning an item.

We understand that finding clothing that fits properly can be challenging, and we strive to provide accurate size charts and measurements to help our customers make informed decisions. However, we also recognize that body types and proportions can vary greatly, and returns may be necessary from time to time.

Please let us know if there is anything further we can do to assist with your return or make the process smoother in the future. We appreciate your business and hope to have the opportunity to serve you again with a more positive experience.

If you have any questions,please contact us by email at [email protected] or by chat online

We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.


It was very easy to order
March 4, 2023
Previous review

It was very easy to order.

Date of experience: March 4, 2023
New Hampshire
1 review
0 helpful votes
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Great buys!
April 13, 2023

Clothes are very cute, quality is good for most items I've purchased, but the shipping cost is expensive. You charge 1/2 of the total purchase price (order total 100$ = 50$ shipping) you have to do better than that!

Date of experience: April 13, 2023
Wisconsin
1 review
0 helpful votes
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Jessme
April 13, 2023

First time using great prices...but first dress a little snug on top

Date of experience: April 13, 2023
Ireland
1 review
0 helpful votes
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Lovely easy site took a very long time to receive items

Date of experience: April 13, 2023
Florida
1 review
0 helpful votes
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Keep getting the runaround
April 12, 2023

Took money out of my account instantly now that I haven't gotten my order in 3 weeks and every email address they give me blocks me I have no phone numbers to call and I'm very very disappointed in their service!

Date of experience: April 12, 2023
New Zealand
1 review
0 helpful votes
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Cardigan
April 12, 2023
Updated review

Lots of choice.
Unfortunately the buttonholes on the light cardigan were unusable and required alteration.

Date of experience: April 12, 2023

Lots of choice
March 13, 2023
Previous review

Lots of choice

Date of experience: March 12, 2023

Great selection, not sure how to add products to cart...
December 30, 2022
Previous review

Great selection, not sure how to add products to cart after first.

Date of experience: December 30, 2022

Bit confused putting clothes in cart
October 20, 2022
Previous review

Bit confused putting clothes in cart

Date of experience: October 19, 2022

Bit confused by some instructions
January 19, 2022
Previous review

Bit confused by some instructions

Date of experience: January 18, 2022

Need to make sure details correct
September 24, 2021
Previous review

Need to make sure details correct

Date of experience: September 23, 2021