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Nike Reviews Summary
Nike's reputation is marked by a strong appreciation for product quality and innovative design, with many customers praising the performance and aesthetic appeal of their offerings. However, significant concerns dominate the feedback, particularly regarding customer service inefficiencies, warranty issues, and difficulties with order fulfillment and returns. Customers frequently express frustration over unresponsive support and perceived indifference to their complaints, leading to a sense of dissatisfaction and mistrust. Overall, while Nike excels in product development, its customer service approach requires substantial improvement to align with the expectations of its loyal clientele.
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My customized Nike id Air Max 90 arrived today. Im so happy with the finished product. Good quality materials and the choice of color available are so many to choose from. I will in the future again use Nike id to customize my next pair of sneakers. Highly recommend this type of service by Nike id. Regards, CHARLIE
Fantastic equipment quality and lately that comes at a reasonable price (if not to talk about some exclusive models). I own an enormous number of different clothes and shoes made by them and those are just perfect for sports and everyday use!
My son received a pair of Nike KD 9 shoes for Christmas and within three months the sole of the shoe wore through and the air pocket was ruined. Nike refuse to replace the shoes, offer a voucher, or do anything. I will not buy from Nike again. Cheap product with an expensive price!
I love that no matter what level of fitness a person is, they can use this app. The workouts available also really make you sweat and push yourself. My favorite part is that I can choose what workouts I want to do based on duration, rep or time based, level of intensity, etc., or I have the option to follow a schedule pre made for me each week.
I love basketball/streetball and I love AirMax shoes, because it's so nice wear something comfortable on feets:-)
Ordered basketball shoes for my son and had his name and # put in the shoes. They were a big hit! Look great!
Ordered 2 things off your website waited 2 days to get a confirmation number. My hoodie was to be here on the 23rd and now today get an email saying it's unavailable! Same thing happened with a pair of shoes! I will never order from this site again'
I ordered a color rush jersey from Nike.com payment was made and cleared estimated date of arrival was 09/22 I contacted customer service and was told there was an error in their emails and the item would be shipped next day, come find out the next day my money was refunded and still no jersey. I will NEVER be ordering anything from them ever again
We ordered a pair of pure white Nike air Max shoes. The shoes arrived with a distinct yellow tint, a typical condition of a shoe with prolonged exposure to sunlight (window display). This is leading me to believe that the quality control of dispatched items is extremely poor, since the yellow tint was highly noticeable.
Attempted to purchase sneakers for my grandson and order the wrong size. Called and was told that they indeed had an upsize and would ship them upon my returning the purchased ones. Was asked to wait for a return label to my email. It never came. Called back and a gentleman apologized and resent me (2) labels.? Returned the item, waited a few days and called. They said they received the shoes, and were issuing a refund. Explained that I requested an exchange. Okay, let's do the exchange now. Received cancellation notice. Called. No, it hasn't been cancelled. Received email. Yes it's been cancelled. Called again, no it was a duplicate order cancelled, your exchange is on the way. Today, email indicating my refund was returned to my account. Called---indeed you will receive a refund in 10-12 business days. DONE
This is the best website ever not fake at all 5 stars
Nike is the best option to buy a good product like shoes, T-shirts, football etc. The material what they used to made the shoes is really nice and also is very comfortable to wear.
Although, I tried lot of company shoes but what we found that nike is best than other. I don't describe well about nike but trust me it is good to each and everyone.
I purchased $250 pair Nike id looked exactly as ordered after 2 weeks wearing them only few times the bottom of the shoes started to literally coming off i just wear them on my days off and no running etc. the rubber on the bottom just started coming off and had to cut the loose parts off so i am not dragging pieces under shoe. Very disappointing if quality was what i thought "Nike" was i would purchased a few pair. Timothy rollo
Great quality trainers so comfy and fashionable for running, shopping, walks, parties so versatile, great service
Nike track shoes do not run true to size may be off as much as 1.5 size always purchase larger size. I have several track athletes who basketball shoe size is more than a 1.5 size different from track shoes.
I orderd a pair of jordans but i didnt get a confirmation email! Then i tried to go back on the website but it isnt there anymore... i dont know what to do!
The customer service is probably one of the best I have ever encountered. Thumps up
Obviously, they're legit because its Nike. Like, that's a huge company. But just because they're legit doesn't mean they're the greatest place to order from. Recently, I ordered a pair of shoes from here and I ordered them at like 6 A. M on August 1st. By noon they sent me an email telling me that my order has been shipped. I was in awe. Like, WHAT? It's only been a few hours! But yep, about a day later I received an email from UPS (I'm enrolled in UPS My Choice, its a great program if UPS ever delivers to your house and if someone is trying to surprise you with a gift and it gets sent to your house. You'll get the email) the email was telling me that my package will arrive on Monday the 5th between 2:45pm and 6:45 pm. Super specific.
I'm thinking, wow this is the best order I've ever gotten. And lo and behold on Monday the 5th at 2:52 pm my package arrived. And it was in a big box and in that box was another box with the shoes in them. I liked it better because no one could tell I had ordered shoes. Oh Nike, you've won my heart. If I ever need Nikes again I'm ordering them rather than going in the store to get them.
This site has awesome athletic wear and shoes. I recently got running shoes that I just love. Their items are very well designed. They are comfy and very attractive.
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