Nigel O'HaraReviews 169

UPDATE! YOU WILL BE PLEASED TO KNOW THAT NIGEL O'HARA HAS NOW GONE! FORCED TO CLOSE BY THE MYRIAD OF COMPLAINTS AND BAD PRACTISE! AND CHARGED BY CRAIGAVON MAGISTRATES FOR MULTIPLE OFFENCES! GOOD RIDDANCE!

Seriously Nigel O'hara, This is NOT the way to run a business keeping customers waiting ridiculous amounts of time and then fobbing them off!
I waited one month to to get the above order and when it came it was incomplete! Not only that but another identical order came together with the original order and guess what? Yep that was also incomplete! I ordered
2 x Evoke F4 With Bluetooth & Pure Chargepak F1 & Evoke F4 Aux Speaker
QUICKLINX CODE: *******

No Speakers and NO Batteries!
AND countless amount of contact with company from my end and extremely poor customer service from their end!

So the bottom line here is that if I do not get a satisfactory response from them real quick, I will start with BBC Watchdog... among others that I will also contact and if you have had a similar experience I recommend that you do the same! Too many good trusting folk on here experiencing a similar run around with Nigel O'hara and this is imply nowhere remotely good enough... I have wasted days and days waiting for phone calls that never came and relying on false promises! I for one will simply not stand for it and advise you all to do the same! :(

First time shopper with Nigel and to be honest I am surprised and a little confused. I searched google for a bulova diamond watch I seen in H. Samuels and they popped up in my search with the watch I wanted at almost 200 hundred pounds less than in-store and online.

Now there are some horror stories, but I guess that must be for out of stock items. If you are looking for a smooth enough ride for these guys I would advise to look for the in-stock tick.

If you are thinking that placing an order is straight forward where you place your order and are kept updated every step of the way? You're kinda right...

I placed my order and was expecting updates as it progressed but they never came- this even resulted in a scolding over the support system.

There was egg on my face though, once the order was completed I realised they were getting in contact afterall. It had all just went through to my spam folder?

4 stars though for the hasty service. Despite what I thought was a lack of updates, The item arrived on time and well packaged. If you are thinking of ordering something you should give them a chance I guess. You might be in the dark for a bit but the item will come.

Item not delivered after two weeks, no costumer service phone number provided, all email communication ignored (despite the website bragging about 1h30 response times).

I ordered a tablet from this company on 3rd June. I ordered the wrong item and cancelled the order within half an hour. I received a telephone call the following day confirming my refund would be processed within a few days. By 15th June i still hadnt heard anything, so emailed again to find out why i hadnt received my refund. I was advised the Finance department would "endeavour" to process a refund. I still havent received a refund, my last 3 emails asking for clarification on when i will get the refund and why it hasnt been processed yet have been ignored. Ive now had to report this as a credit dispute to my credit card company to obtain a refund from them. Terrible service

I ordered 2 bottles of Abercrombie and Fitch Fierce. Short version is that I have been waiting since MARCH ( it is now JUNE) for it and still no bottles. Customer service assured me that it was due to arrive with them in next week ( it didn't). I then had to contact them ( Always have to contact them first they never update you) to which they told me it was now a discontinued product ( yet it still sells in every Abercrombie store) then I was told this is untrue and I will be getting it shortly. THEN AGAIN I was told I am sorry it is due to suppliers that they cannot get it THEN AGAIN I was told no that was untrue and you will receive it shortly. This is OVER 3 months now and a complete joke in customer service. DO NOT BUY ANYTHING FROM THEM COMPLETE WASTE OF MY TIME I never ever put bad feedback on anything but I am so annoyed with how I have been treated as a customer that I felt I had to share my experience.