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Newage Products

3.4

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Newage Products Reviews Summary

Newage Products has a rating of 3.4 stars from 287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Newage Products most frequently mention customer service, outdoor kitchen and garage cabinets. Newage Products ranks 2nd among Cabinets sites.

service
182
value
157
shipping
110
returns
50
quality
102
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Canada
1 review
9 helpful votes
Follow Mike H.
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Ordered four wall cabinets on Aug 9th with an expected delivery date of Aug 21st. Received two cabinets September 6th and an empty box. Called up and they were to ship another two out since the other two cabinets are lost. This was two weeks ago and still no shipment notification or any urgency. Almost two months and I'm still missing two cabinets. You can go on the website and order the same cabinets and expected ship date is basically a week. I just don't understand how you have no clue about what to do. Good cabinets, but when things go wrong your screwed.

Date of experience: September 23, 2020
NewAge P. — Newage Products Rep
over a year old

Hello Mike, we are very sorry for the experience you had and we hope we were able to provide you with a suitable resolution. Thank you for choosing NewAge Products.

Minnesota
3 reviews
7 helpful votes
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Arrived damaged
June 23, 2020

Both locker cabinets had doors jammed backwards. Large dents in top where doors jammed and pushed up top. Submitted pictures as instructed. Have not heard back from company. They don't answer emails, you are on indefinite hold for over an hour anytime you call their number. Absolutely worst customer service I've experienced. Contacted them numerous times by email and finally got through one time out of 7 by phone. Still no response to the damage after 11 days.

Date of experience: June 23, 2020
NewAge P. — Newage Products Rep
over a year old

Hello Pamra, we are very sorry for the experience you had and we hope we were able to provide you with a suitable resolution. Thank you for choosing NewAge Products.

Canada
2 reviews
4 helpful votes
Follow Pesa V.
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I spent considerable time reading reviews of barbecue cabinets before purchasing a set of three for our patio. I decided to go with the NewAge grey glass front cabinets and I love them. They arrived earlier than expected and all were well packed and in good condition on arrival. They are sturdy and fit our new Napoleon grill perfectly. It took longer than I expected to put them together, but the results were worthwhile. Now, we'll see how they stand up to the weather.

Date of experience: May 26, 2019
NewAge P. — Newage Products Rep
over a year old

Thank you for your positive feedback. We are happy that you had a positive experience with us. Have a happy holiday!

Hawaii
3 reviews
12 helpful votes
Follow Bee T.
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I purchase the aluminium Outdoor 3 piece cabinets 97" x 24" with stainless steel counter tops. On the website, this product is advertised as weather resistant - will withstand water, snow, wind, backyard debris. The stainless steel counter tops that came with kitchen cabinets started corroding in less than 2 months. Called their customer service and was told if there's the presence of salt or chlorine, it WILL CORRODE. My house is about 1/2 mile to the ocean, but no chlorine is present. The company FAIL TO DISCLOSE this fact to INFORM consumers that the stainless steel is NOT weather resistant. If salt is present in the air, such as for a house close to the ocean - this product will CORRODE! Consumers can order directly through there website newageproducts.com or thru Lowes, Homedepot, Walmart.
I paid $2400 plus additional shipping to Hawaii. This is NOT something I can return easily!

Date of experience: December 26, 2017
NewAge P. — Newage Products Rep
over a year old

Hello Bee, we are very sorry for the experience you had and we hope we were able to provide you with a suitable resolution. Thank you for choosing NewAge Products.