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Newage Products

3.4

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Newage Products Reviews Summary

Newage Products has a rating of 3.4 stars from 287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Newage Products most frequently mention customer service, outdoor kitchen and garage cabinets. Newage Products ranks 2nd among Cabinets sites.

service
182
value
157
shipping
110
returns
50
quality
102
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Constantin S.
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The customer service advisor Sagarika was very patient and helpful in completing our purchase and went above and beyond to assist us in making sure we are pleased with our buying experience.

Date of experience: May 14, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Constantin, thanks for taking the time to share your positive feedback. We're glad to hear that you have been delighted in your experience with Sagarika! We'll share your valuable feedback with her.

Canada
1 review
1 helpful vote
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When converted to propane with the kit provided by Newage, the bbq heats up way too much. Newage do not have the technical support to fix the problem. The gas orifices provided by them are too big and I had to hire someone at my expense to fix the problem. The minimum temperature I was getting with the conversion kit was 410 degrees with burners set at minimum. Newage advised me it was normal and to use it with one one or two burner on. Ridiculous from them

Date of experience: May 14, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Guy, thanks for taking the time to share your feedback. We sincerely apologize for the overheating issues you're experiencing with our grill. We'd like to involve our product development team to review the grill performance again. As we don't have your order or contact details available here, kindly reach out to us via email and we'd be happy to look further into it. We can be reached at [email protected]. We'd look forward to hearing from you.

Canada
1 review
0 helpful votes
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Sharvari was a great help in pre ordering the cabinets that I could not do online. She reviewed the whole order and went through all shipping instructions as well as making sure that I received all confirmation emails required. Thanks again.

Date of experience: May 12, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Dan, thanks for your great feedback. We are pleased to know that you are happy with the assistance.

Minnesota
1 review
0 helpful votes
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I was lost in my thoughts for a garage storage system design. Two ladies from Newage Products (Riyaa & Sagarika) aided me all through the process... from my initial thoughts, to a 3D design that I could view and understand what I was wanting and what I would get. Thank you so much for the assistance.

Date of experience: May 10, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Charles, Thank you for taking the time to share your positive feedback and we are glad to know that you are happy with the design

Texas
1 review
0 helpful votes
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Very helpful!
May 11, 2021

Very courteous and helpful on the telephone. Would recommend contacting them for help in configuring your order.

Date of experience: May 10, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Larry, We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service.

California
1 review
1 helpful vote
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Ask for Juilee
May 8, 2021

Juilee was very helpful and got my project over the finish line. I had to make a couple of small changes to my order and she solved the problem quickly. Thank you!

Date of experience: May 8, 2021
NewAge P. — Newage Products Rep
over a year old

Hi John, Thank you for taking the time to share your positive feedback. We are pleased to know that Juilee was able to assist with the changes.

Michigan
1 review
0 helpful votes
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Ram helped me select the product that worked best for the space available and provided technical details.

Date of experience: May 7, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Stephen, We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service.

Kansas
1 review
1 helpful vote
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I had ordered this system from another company (lesson learned) they canceled 1 week before our anniversary! Panic! Juliee was so helpful and understanding. My anniversary gift for my husband will arrive and all is not lost! Thanks Juliee

Date of experience: May 7, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Jessica, Thank you for taking the time to share your positive feedback, we are glad to know that Juliee was able to come to the rescue.

Illinois
1 review
0 helpful votes
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Saif Ali Khan best representative ever in my life, I'm new to buy cabinets only and he was so helpful with every step till the end, I'm highly recommended

Date of experience: May 6, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Nicolas, Thank you for taking the time to share your positive feedback and for recommending our product.

California
1 review
0 helpful votes
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Vishaka, our design consultant, helped us in creating the 3D design for our cabinets. She is a great listener and helped us secure the proper items and at the best pricing. We are very happy with her can-do, positive attitude.

Date of experience: May 6, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Rob, Thank you for taking the time to share your positive feedback. We are pleased to know that you are happy with the purchase experience.

Canada
1 review
0 helpful votes
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Ram was a great help. I had been checking the website regularly as I wanted to order a setup for our new garage but most items were sold out due to high demand and other COVID etc. related factors. I sent and inquiry and he promptly replied and tracked down what I was looking for at the last minute of the sale. Great sales support. I will update when everything arrives and is installed.

Date of experience: May 4, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Alan, thanks for your great feedback! We are pleased to know that you had a positive purchase experience.

Texas
1 review
1 helpful vote
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I love the NewAge products and have purchased them now for two different homes. I had an issue with an order and after getting the runaround from the customer service team I spoke to Juilee Makhe on the Design and Sales team and she figured out my issue, stayed on the phone with me as my order was completed and confirmed everything went through properly. Definitely a professional result.

Date of experience: May 1, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Karl, We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service.

Iowa
1 review
1 helpful vote
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Garage Cabinet Design & Ordering Experience
April 30, 2021

I worked with Vishakha to design our garage cabinet set. She was very helpful and experienced in the products which made everything very easy to get done and ordered.

I can't wait to get the cabinet delivered!

Date of experience: April 30, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Ben, Thank you for taking the time to share your positive feedback, we hope you enjoy your purchase!

New Jersey
2 reviews
1 helpful vote
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So Helpful and Responsive!
April 30, 2021

A few years ago I purchased an outside kitchen from NewAge Products and was impressed with the quality of the product. Recently my daughter bought a new home and decided to include a bar wall. I requested some assistance designing the space and Saif sent me the most beautiful plans. My daughter was thrilled.

Date of experience: April 29, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Robin, Thank you for taking the time to share your positive feedback. The design and actual setup looks exactly same, and we are glad to know that you liked it!

Wisconsin
1 review
1 helpful vote
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Top Notch
April 29, 2021

I called for assistance with design and a variety of questions. Vishakha was outstanding. She was efficient, knowledgable and was able to advise me on the best layout for my space. At the end of the call she took a minute and provided what looked like a photo rendering of how the new cabinets and work area will look. I was lucky to talk to a professional. Thank you Vishakha!
Hopefully the delivery and installation will be as flawless as the design and purchase process.

Date of experience: April 28, 2021
NewAge P. — Newage Products Rep
over a year old

Thank you for taking the time to share your positive feedback, and we are pleased to know that you are happy with the purchase experience. Please do not hesitate to reach out to our customer service team at 1-877-306-8930 (Option 1) in case if you have any questions related to your order.

Illinois
1 review
0 helpful votes
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Ram was Extremely helpful in placing my customized order. He was patient and understanding to my needs. I was not optimistic upon making the call that I would end up getting exactly what I was looking for, but he made it happen! Thank you Ram!

Date of experience: April 28, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Karen, thank you for your excellent feedback! We are happy to hear that you got exactly what you wanted and you are pleased with the service provided by Ram!

Arizona
2 reviews
0 helpful votes
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I was able to work with Vishakha and get the ideal garage layout. Vishakha is a consummate professional and dealing with her over the phone and over the computer was an absolute joy! Can't wait for my product to arrive!

Date of experience: April 27, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Jeff, Thank you for taking the time to share your positive feedback.
We are pleased to know that you are happy with the layout designed by Vishakha!

California
1 review
0 helpful votes
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I never write reviews for products. However, I had to make an effort and say thank you to Vishakha! She was very professional and knowledgable of the products. She was kind and returned my calls as soon as she was available. I just submitted my order and hope that the products are incredible. Regardless, the customer service and assistance of Vishakha was incredible. If you are considering these products, I highly suggest you call her.

Date of experience: April 26, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Martin, Thanks for your great feedback! We are pleased to know that you are happy with the pre-purchase experience, and we will pass on the feedback to Vishakha!

Pennsylvania
1 review
0 helpful votes
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Month long design correspondence with Vishahka
April 28, 2021

Working with Vishakha, for 4 weeks to nail down a design was a pleasure. She was very knowledgeable and patient working with my design. We were able to overcome a few hurdles and ultimately cam up with a design that works.
Thank you Vishakha.
I will paste some photos when the product is delivered and installed.

Date of experience: April 26, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Paul, Thank you for taking the time out to share your positive feedback! We are pleased to know that you are happy with the setup designed by Vishakha, and we will pass on the feedback to her.

Ohio
1 review
0 helpful votes
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Great design service
April 28, 2021

Sagarika Was wonderful in assisting with design services. She stayed on the phone with us for almost an hour and was very responsive and helpful.

Date of experience: April 26, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Ryan, Thanks for your great feedback! We will pass it on to Sagarika!