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Newage Products

3.4

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Newage Products Reviews Summary

Newage Products has a rating of 3.4 stars from 287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Newage Products most frequently mention customer service, outdoor kitchen and garage cabinets. Newage Products ranks 2nd among Cabinets sites.

service
182
value
157
shipping
110
returns
50
quality
102
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Steve H.
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Great salesman
June 22, 2021

Great assistance. I have not received the products yet, just ordered.
Hope this will be a good products
Ordering process from RAM was great

Date of experience: June 22, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Steve, thank you for your kind words about Ram! Feel free to reach out to our customer service team at 1-877-306-8930 option 1 for an update on the order status

Texas
1 review
0 helpful votes
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Consultation was amazing. Very straight forward. She was very patient and made sure I was happy with the final design. Took her time and showed me the final product to make sure I was happy with it.

Date of experience: June 18, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Will, Thank you for taking the time to share your positive feedback, and we are glad to know that you are happy with the design

Florida
1 review
0 helpful votes
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Great service
June 16, 2021

I had the pleasure to work with Manju with ordering my outdoor kitchen. She was nothing short of amazing. I will update my review to include the product once delivered.

Date of experience: June 15, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Jason, thanks for your kind words, and we look forward to your following review!

Indiana
1 review
1 helpful vote
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Fun Experience
June 16, 2021

SHARVARI was patient and easy to work with. I had trouble connecting on video. She asked a few questions by phone then sent a new link that worked perfectly. She reviewed my photos and drawing and quickly understood what I wanted. I enjoyed watching her create a virtual workshop in my garage. She made some good suggestions and I agreed on a design. I received an email invoice and paid online. Quick and easy.

Date of experience: June 15, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Jeff, Thank you for taking the time to share your positive feedback about the designs, and we are glad that you are with the experience.

Colorado
1 review
0 helpful votes
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Consultation
June 16, 2021

Sharvari was very professional, helpful, and flexible when helping us design our new garage storage. We did purchase the cabinets, etc.

Date of experience: June 15, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Judy, Thank you for taking the time to share your positive feedback and placing the order with us.

Canada
1 review
0 helpful votes
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So far I can say enough about the service - Sagarika worked with me on the design including a 45 minute call online where she was making changes as discussed. Overall very satisfied.

Date of experience: June 11, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Kerry, thanks for your great feedback. We are glad to know that you are happy with the experience

Canada
1 review
0 helpful votes
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Gavin is truly a pleasure to deal with. We just received our product today so I am excited to do the unboxing.
I would like to thank Gavin for making the purchasing process so wonderful. He answered all my questions and was very knowledgable regarding the products.
Again thank you so much for a wonderful experience!

Date of experience: June 9, 2021
NewAge P. — Newage Products Rep
over a year old

Thank you for your sharing your positive feedback about interacting with Gavin, and we are glad to know you are excited about the product.

Oregon
1 review
0 helpful votes
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Gavin was so very helpful with our order as we wanted to delay shipping. He also gave us the best deal! Thank you so much!

Date of experience: June 5, 2021
NewAge P. — Newage Products Rep
over a year old

Hello David, We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service.

Canada
1 review
0 helpful votes
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Gavin Dcunha, design and sales consultant was absolutely fantastic. He took the time to help me find an alternate cabinet to a set I already had and I am so very impressed with his professionalism and expedient service. Thank you, Gavin. Your help was very much appreciated!

Date of experience: June 4, 2021
NewAge P. — Newage Products Rep
over a year old

Thanks for your Awesome feedback!

Colorado
1 review
0 helpful votes
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She knew the products and made great recommendations. She was very professional, helpful and personable. I could tell she enjoys her job and is a happy person with a good attitude and sense of humor. Manju is makes a great impression for Newage!

Date of experience: June 3, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Bill, thanks for your positive feedback! We are pleased to know that you are happy with your interaction with Manju.

Canada
1 review
0 helpful votes
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I had a fantastic experience with Design and Sales Consultant Juilee Make. She was extremely helpful and patient in working with me. The 3D Designed renderings she produced look exactly like I described.
Can't wait for my Garage cabinets to arrive!

Date of experience: May 29, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Claudette, thanks for your great feedback! We are glad to know that you are excited about receiving this product!

Georgia
1 review
6 helpful votes
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I have been waiting 4 days for my product! I keep getting rescheduled for delivery with no notification or cancellation. I am done waiting and want what I purchased. The company I ordered from, Newage nor the delivery company (NSD, who Newage chose) is taking responsibility. I have cleared my schedule and sat at home waiting for a product that was promised to be delivered and never came. Unless you enjoy being lied to and wasting your time find a different company to work with.

Date of experience: May 28, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Sara, thank you for your feedback. We sincerely apologize for the experience. Please reach out to our customer service team with your order details at 1-877-306-8930 option 1, and we will look into this as a priority.

California
1 review
0 helpful votes
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I was very impressed with the professionalism and expertise of Vishakha, their Design and Sales Consultant. She was very efficient in putting together the configuration that I was looking for. I am very happy with the service so far. Looking forward to a great experience with receiving the cabinets and getting them installed too.

Date of experience: May 25, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Sameer, thanks for the excellent feedback. We hope you will like the products

Texas
1 review
0 helpful votes
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Discussed with NewAge sales consultant (Ram) and ordered 2 garage cabinet sets. It was a very smooth and pleasant experience. He was very knowledgeable, answered all my questions and worked with me for a long time to help place my order. Thanks Ram and NewAge team. Excited for the cabinets to arrive

Date of experience: May 25, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Aditya, Thank you for taking the time to share your positive feedback. We are glad to know that you had a great experience.

California
1 review
2 helpful votes
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Vishakha Rawks!
May 25, 2021

Vishakha went above and beyond with her excellent customer care. I am in the middle so so many projects and we had to reschedule our meetings many times. She always had a cheerful attitude that made me look forward to our calls. In the planning process she did a wonderful job explaining the options and sending me designs for review. All through my many changes she was a delight to work with. Don't let her go she is good one, I wish I could steal her to work at my company! ~ JoAnn Gillespie

Date of experience: May 24, 2021
NewAge P. — Newage Products Rep
over a year old

Hello, thanks for the Awesome feedback! We are pleased to know that you are happy with the service.

Maryland
1 review
0 helpful votes
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Called the customer service dept and spoke to Juilee Makhe, she was great and helped me all my questions. She was patient and also listened to all my concerns and addressed it immediately. Will recommend the company and the products to anyone.

Date of experience: May 21, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Jonathan, We appreciate you taking time to share your valuable feedback. Your motivational words continue to inspire us for providing superior customer service.

Utah
1 review
0 helpful votes
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After reviewing NewAge's site and seeing the grill island cabinets, I ordered the two cabinet set along with the black granite top; both cabinets and the granite top were packaged very well and secure on pallets. Since I opted for the white-glove service, two men carefully unpacked all parts and carried them to our patio and made sure I was happy with the quality received. The cabinets came with a plastic material over all exposed sides to prevent scratching and there was none! After setting up and adjusting to the same height of my grill, I caulked the top of the cabinets and placed the granite on top to secure the granite at the exact same height of my grill cabinet. I could not be happier with the service, the price, the construction, and the quality of all the parts received. If your looking to create an outdoor grill island, you owe it to yourself to check these cabinets out! I plan on ordering the side burner cabinet next when back in stock to complete my outdoor kitchen and be the envy of the neighborhood!

Date of experience: May 20, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Kevin, Thank you for your feedback! We are pleased to know that you are happy with the overall experience, and we look forward to your continued business with NewAge Products!

Illinois
1 review
0 helpful votes
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Service
May 19, 2021

Ram was great. He helped me tremendously. He was very professional and knowledgeable...
Great guy

Date of experience: May 18, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Alfreda, thanks for your great feedback. It would surely encourage us. Have a great day ahead!

California
1 review
6 helpful votes
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I made an order on March 24,2021 where I bought garage furniture including Wall mounted shelfs, on May 3rd 2021 the product was delivered to my house and after a confusing scheduling process the installation team came, did half of the installation and left all the garbage in my garage and just left without finishing the job.

I thought this was something normal that could be fixed with a phone call or a couple of emails, but here I am almost a month after the installation and I dont get any update from this company, they stopped responding to my emails. I was open to any date even when they proposed June but they never confirmed any date.

Be careful with the delivery and installation team of this company, products are good quality but are not worth all the trouble you need to go when you buy their products.
Terrible customer service. I would never recommend this company to anyone, there are ton of other companies way more formal than this one.

Date of experience: May 17, 2021
NewAge P. — Newage Products Rep
over a year old

Hi Humberto, thanks for your feedback, and we regret the experience you had with the installation. As per an update from our installation team, a partial refund has been processed for the issue. Please do not hesitate to reach out to our customer service team at 1-877-306-8930 (Option 1) for any further assistance.

Canada
1 review
0 helpful votes
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The online process was very helpful, I was able to get what I was looking for and the person that took the message was very helpful.

I look forward to my Cabinets!

Date of experience: May 17, 2021
NewAge P. — Newage Products Rep
over a year old

Hello Frank, thank you so much for leaving the 5-star review for your purchase, we greatly appreciate your feedback and thank you for choosing NewAge Products.