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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Charging rates higher than advertised on your website means I have to transfer away all my domains.
What is it about Domain.com that caused 2 of my cards to be rejected by my banks as possible fraud?
My first bank rejected domains attempt to renew my com name. I tried again and again still no luck. Called the bank and while I was on the phone with their fraud department, attempted to renew my com as they monitored the transaction attempt. Still rejected, so I gave up on that card.
Next, I loaded another card onto Domain as my primary payment method instead. Guess what- yep rejected. Got on the phone with that cards fraud department. I assured them that it was legitimate transaction by me. I finally got the chat person to run the card again while I was chatting. Finally it cleared and was able to renew my.com name. It should not be this hard. I am suspicious of Domain. Com now because, if two of my banks initially thought it might be fraudulent transacting with Domain, maybe I should be also.
It's taken hours of time, but I hope my site is active again. I am 71 years old and it's a challenge for me to maintain my art site. I appreciate the help.
Trying to renew my domain names and card is expired no way to edit. Created a new one but it's not an option to use because the domain is connected to the expired card. Oh and there's a domain name listed as suspended that's not mine. This place is a joke now. Might be easier to just transfer the names somewhere else.
Your prices keep going up every year. I tried someone else with a new domain i purchased and they are cheaper and dont keep bothering me with marketing and phone calls.
Brutal. No help. Chat was non operational. There is no tech support
Help is available 24/7. The site design is 9 out of 10. I have been with another web designer, and Web.com is more user friendly. I would like to see availability for my email on the left side menu when I first sign in.
The problem with my email from yesterday is still not fixed and requires more time to resolve
Your front end and access to controls is obtuse. One shouldn't have to search endlessly to find simple controls.
You have created some kind of multi-account mess. It is horrible to manage and deal with in any way.
You terminated the contracted service of free email forwards, but then recanted for some accounts with complaints. Did you change you policy on all of these? At fatcow, I'm able to mix both forwarding and accounts and I happily pay for extra storage etc. You are losing revenue by your short-sightedness.
I had a family emergency and can not activate this account. In reaching out to them found that I could not stop this and they would not refund anything. Beware that if you are not sure, don't go with this one.
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I have a fractional website. I cannot adjust the website because I cannot access the site. Sometimes it comes up and other times it does not. I cannot add things or take away items on the website. I needed a 1,2,3 kind of setup that is easy to adjust and update.
The website is complicated and not user friendly like Go Daddy, which I currently have an account but wanted to replace with Web.com to establish my e-commerce store. Considering cancelling my subscription soon
Your domain renewal costs area bit excessive, and for that reason, like they say on Shark Tank, I'm out.
Horrible user experience. Lagging and bugs everytime I use the platform. Inability to perform basic functions on a consistent basis has led me to have little faith in this platform.
Setting up a website is a very cumbersome process as compared to your competitors, not a lot of features and functionality to modify a website. The services needs a lot of improvement.
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Still having issues downloading & transferring backup files. Customer service was not able to help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members